Jira
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Very heavy tool
What do you like best about the product?
Its ability to plan in an agile methodology.
What do you dislike about the product?
Inability to forecast; lack of flexibility and poor user experience thanks to layout/design
What problems is the product solving and how is that benefiting you?
Project management for a digital agency.
mainly used for project management
What do you like best about the product?
It is easy to use, helps a lot in bug tracking, has a great UI design and highly configurable.
What do you dislike about the product?
JIRA is slow to use and its cost is too high. It is not very user friendly.
What problems is the product solving and how is that benefiting you?
Management of Projects. The benefit of this software is to control and monitoring the team work.
Recommendations to others considering the product:
It's a powerful tool and really gives you everything you need. So give it a trial.
We use Jira for both Development and Bugs
What do you like best about the product?
The variable workflows are very useful and the agile boards are effective
What do you dislike about the product?
If it is not well constructed or managed it can seem very chaotic.
What problems is the product solving and how is that benefiting you?
Managing the SDLC and system support
Recommendations to others considering the product:
Have a plan on how your processes will be defined and manage them aggressively.
The perfect SaaS
What do you like best about the product?
JIRA doesn't tell you how to use their products. They build them with flexibility so you can decide how they best fit into your workflow. A great example is their issue filtering system. They have a newbie mode that you see straight off. Its super simple to use. You can export reports from that, you can work from it, its really powerful. But then you click the advanced button and a whole other world opens up in front of you. That advanced SQL-like interface is really an under appreciated feature.
What do you dislike about the product?
Sometimes the openness can be too open and it feels overwhelming. Confluence, for example, feels like you are starting with a blank canvas and its really hard to get started because you are frozen with too many options. While thats a completely different product offering, its still a great example of how Atlasssian's product openness can sometimes be too open.
What problems is the product solving and how is that benefiting you?
Organizing a scrum team is a breeze. We have never ben so efficient and effective. JIRA has helped us learn to be a better agile team. Their tools are so in depth and complete, its pretty crazy!
Recommendations to others considering the product:
If you start with JIRA, it won't be long until you have Confluence, Timesheets, BitBucket and nearly everything else they offer. They get you in at $10 a month and pretty quickly you will be throwing hundreds monthly at them and never looking back.
Flexible and trend setter
What do you like best about the product?
Jira is good for its flexibility and customisation.
What do you dislike about the product?
Sometimes all the flexibility and customisations leads to clunky UI / UX and slow responses
What problems is the product solving and how is that benefiting you?
We're a software developing company with multiple teams so Jira allowed each team to work with a mininum of common rules while at the same time allowing some customizations. Their integrations and APIs were also really good
Recommendations to others considering the product:
Keep it simple. Don't loose focus of what you actually need instead of "what would be possible to have"
The most common issue tracker
What do you like best about the product?
It is very complete, and it have some modules for agile development, although I feel the interface and the UX is not so modern.
What do you dislike about the product?
It feels old, it's slow sometimes, need to be more simpler in some aspects for example the KANBAN Board could be simpler, like Trello.
What problems is the product solving and how is that benefiting you?
Software Development mostly, the benefits of using a issue tracker / project management tool are lots, starting for having everything on the right place
Recommendations to others considering the product:
There are lot of tools around, the advantage is that JIRA have been in the market for somehow and some devs and even other kind of people already know it, but if you are looking for something new and more agile with a better UX, I would definely try something else, maybe taiga.
Jira for tracking sprint, burn down and velocity
What do you like best about the product?
Easy to use. Unique identifier for every task. Category for each type of task.
What do you dislike about the product?
Creating dashboards seems to be hard for me. It can beginner friendly with online help.
What problems is the product solving and how is that benefiting you?
Enable Scrum. Keeps track of amount of work done and time.
Recommendations to others considering the product:
If your company is a agile company or transforming to agile culture using Jira will make it easy. Scurm, Kanban, Scurmban can be done with Jira very easy. You can add comments on Jira tickets, add watcher, add links, subtasks and share with whoever in the organization.
Full-featured project management tool
What do you like best about the product?
I like that it helps keep the team organized, and can handle complex projects with lots of participants, dependencies between tasks, etc.
What do you dislike about the product?
The user interface is complex. Sometimes you have to click 3-4 different places to find the action you want to do. It's also very stark and business-like, maybe it could be more fun to use. It's also unstructured in some ways; it tries to get people to be "agile" but sometimes just reinforces old bad habits.
What problems is the product solving and how is that benefiting you?
We build applications for the agricultural sector. Jira is mainly just something to keep us organized, a fancy to-do list.
Recommendations to others considering the product:
Make sure you need the complexity of something like JIRA. See if you can integrate your developer tools (CI, source control, etc.) easily with it.
Very customizable bug tracking / project management software
What do you like best about the product?
Custom dashboards, various ways to connect bugs,issues and tasks. Connected to the rest of Atlassians productivity software that we also use. Can easily see own individual tasks as well as a broad overview of what the team is working on or how they are progressing.
What do you dislike about the product?
There are a lot of options for how to use Jira which leads to some confusing UI when trying to organize the different views and information. That's about it
What problems is the product solving and how is that benefiting you?
Being able to organize and prioritize tasks for a team
Viewing how the team is progressing and where the problems occur
Viewing how the team is progressing and where the problems occur
Recommendations to others considering the product:
One of the best offering for tracking bugs and tasks, has been around a long time and from a company that is dedicated to productivity software with integration with some of their other quality products
Jira Agile and Scrum
What do you like best about the product?
The Jira scrum board gives an easy overview of story's in the active sprint and allows to quickly drag story's between them.
What do you dislike about the product?
Sometimes you have to go into detailed views to make edits, which takes a lot of time.
What problems is the product solving and how is that benefiting you?
I'm a software developer, and I want a quick overview of tasks and worklogs.
Recommendations to others considering the product:
Understand that you will likely need more modules to make JIRA fit to your needs.
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