Jira
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Great product for enterprise customer
What do you like best about the product?
A lot of functionality. And even if they don't have something specific - they provide you an option to create your own flows, fields and logic, so that you can set Jira work exactly for your development and business model.
What do you dislike about the product?
Too much functionality leads to bad UX. Sometimes it takes too much time to find things, especially when the person who does that is not IT specialist. Therefore we have to create additional service based on Jira API to build reports and diagrams for Product Owners and other people who are not so friendly with such big software.
What problems is the product solving and how is that benefiting you?
Jira is a place where we track all our issues. We manage all our projects by creating sprints, epics, milestones. Jira is a place that contains all our business and development process and helps us to be on track.
Recommendations to others considering the product:
Before using Jira just ask yourself if you need so much functionality that Jira provides. Jira is a great solution for enterprise. If you have a small/medium company that just needs to manage and track tickets - I would consider trying other solutions which are not overcomplicated. There are many issue management systems, so if you need something simple - it better not to chose Jira
Used for tracking tickets.
What do you like best about the product?
Organising sprint tasks and keep tracking of bugs.
What do you dislike about the product?
Sometimes is slow and the app is kinda buggy and not really responsive.
What problems is the product solving and how is that benefiting you?
App issues.
The client facing industry standard
What do you like best about the product?
I'm a big fan of JIRA. For years, our company has used an internal bug tracking system that was first created in 2007. As a result, it has seen some major browser compatibility issues within the past few years. We are looking at JIRA as a possible long term replacement, as I have utilized the product in the past with specific larger clients who disliked our internal system. I enjoy the customizable dashboard as well as the issue tracking, and the amount of addons you can get in the marketplace is overwhelming!
What do you dislike about the product?
The price is obviously a downside, but it isn't that big of an issue overall. Other than that, I'm pretty happy with JIRA.
What problems is the product solving and how is that benefiting you?
We're trying to solve browser compatibility issues and integration with TFS with JIRA. It seems to be working pretty well. The biggest benefit is having a system with graphs and charts that can accurately track progress.
Recommendations to others considering the product:
Ensure that you look at all the addons available and plan out which ones you want in advance, as they add to the price of the product!
All you'll need
What do you like best about the product?
Kanban board and issue/task tracking works really well.
What do you dislike about the product?
Maybe it would benefit from a light redesign and some UX improvement as well.
What problems is the product solving and how is that benefiting you?
It serves as our main project management software and as an issue tracking software connected to our other services and softwares.
Recommendations to others considering the product:
Don't implement your own and don't fear the price.
Great for project management, task and issue tracking
What do you like best about the product?
Jira takes project communications, issue tracking, and task tracking, assignment and management out of email and puts in a pretty easy-to-use and incredibly powerful UI. Our team has recently gotten into the (good) habit of communicating via comments in tickets whereas we normally did that in emails. We all know how finding something in a year goes in your inbox - painful. Finding something in Jira is simple - and that is one of the things I love the most - discoverability of the information.
What do you dislike about the product?
This might seem odd, but Jira might almost be too configurable. Crazy, I know. The trick is nailing down the workflow that you use - that is the custom steps you use such as open, in progress, in review, testing, user acceptance. It might take a while for your team to figure out your workflow, but that's just part of the learning process.
What problems is the product solving and how is that benefiting you?
Like I mentioned earlier, we are learning to use Jira to track project issues, tasks, and bugs in Jira instead of in emails. This has already come in handy in less than a year with needing to go back and quickly search for something that you know you ran into in another project. We typically try to get all of the major tasks for a project into a Jira project before we start work, track all of our tasks during work, then track issues during testing, client acceptance, and knowledge transfer, all the way up to project closure.
Recommendations to others considering the product:
Confluence will give trial licenses and let you test their products. Take advantage of this and give Jira a spin
JIRA is all about Agile
What do you like best about the product?
I like JIRA Agile a lot because it give you modern tools for project management. Also like OnDemand solution because it provides full experience with hot fixes and patches deployed right when available and you shouldn't have DevOps engineer to apply all these patches. I found that atlassian try to adjust UI every month and always introduce small but very useful features to their product. LIRA is always evaluating and provides latest experience from Agile community.
What do you dislike about the product?
I dislike plugin structure and way of using it. Writing your own plugin isn't as easy as it can be. Also installing them on OnDemand version a kind of tricky. Atlasssian provides entire library with many of add-ons but it's hard to find real great which you will use every day. Except probably for Tempo - this one I can recommend. Add-ons become outdated pretty fast because they supported but third parties and Atlasssian updates Jira version a lot.
What problems is the product solving and how is that benefiting you?
Project Management, Bug Tracking, Scope Control, Risk Management, OnTime delivery can be solved with JIRA. Customer support, HelpDesk - another great examples what can be solved with JIRA.
Almost all workflows and processes around Agile can be used with this tool and this is real benefit.
Almost all workflows and processes around Agile can be used with this tool and this is real benefit.
Recommendations to others considering the product:
I know that a lot of people hate it because find JIRA a kind of complex and that's true. But if you have big team and/or custom workflow - Jira can help you make solid process and workflow.
Superior Support and Agile Development management System
What do you like best about the product?
What makes JIRA standout from other project management tools - are the hundreds of ways you can tailor configure JIRA to your needs and if there is something they don't have you need - there is a plugin for it. You also do not need to know how to configure JIRA to use it "out of box". The initial setup includes a ton of sample process flows and projects to get the most basic user going quickly.
What do you dislike about the product?
The per user model for EVERY plugin. As an SaaS provider myself, I understand the need for the system itself. But for some of the plugins (depending on plugin purpose), it is silly and unnecessary.
What problems is the product solving and how is that benefiting you?
We were working with a project management system, bug tracking system AND a time tracking system. This allowed my company to pull in all tools into one. This has allowed us to not only manage everything more easily, but given us valuable data such as better time tracking to help us determine how to grow our business.
Recommendations to others considering the product:
Take advantage of the 30-day trial period - don't let it lapse! When configuring, if the answer you need isn't readily apparent - then Google it! The user base for JIRA is so large that odds are someone else has asked the same question. Huge support base for this product!
Best issue tracker around
What do you like best about the product?
Having used a variety of issue tracker applications in the past, JIRA was how I always hoped other products worked. What comes "out of the box" is already easy to use and works well in most company workflows. Best parts of JIRA:
* Intuitive UI that offers a variety of ways to show issue and project status
* Multiple levels of taxonomy and organization for each issue type
* Customizable workflows
* Web-based app
* Integrations with other Atlassian products
* Markdown compatible
* Ability to tag others in comments
* Intuitive UI that offers a variety of ways to show issue and project status
* Multiple levels of taxonomy and organization for each issue type
* Customizable workflows
* Web-based app
* Integrations with other Atlassian products
* Markdown compatible
* Ability to tag others in comments
What do you dislike about the product?
The major issue I have with JIRA is a common one across this whole eco-system, which is the inability to share tickets across more than one assignee. While this is a contentious workflow, since some people feel that there is no way for people to work on the EXACT same issue, I personally see a value in being able to assign a ticket to multiple people. At the very least, "epic" style issues should be able to be assigned to multiple people.
For JIRA specific issues, I am not satisified with their small-screen design. The majority of the functionality is not there, and the overall view is buggy and hard to use.
For JIRA specific issues, I am not satisified with their small-screen design. The majority of the functionality is not there, and the overall view is buggy and hard to use.
What problems is the product solving and how is that benefiting you?
Using JIRA I have been able to not only keep track of all the things that I, and members of my team, are working on, but it is a great tool to organize the thought process when tackling large projects. Our agile workflow is easily parseable by using the built in agile view, which helps keep our burndown on target and our velocity on track.
Overall, using JIRA helps us to be able to know who is working on what, how much effort is required, and what is top priority across teams. We have noticed an increase in productivity and cross-team knowledge transfer from integrating JIRA in all our workflows.
Overall, using JIRA helps us to be able to know who is working on what, how much effort is required, and what is top priority across teams. We have noticed an increase in productivity and cross-team knowledge transfer from integrating JIRA in all our workflows.
Best Bug and Task tracking software I've used.
What do you like best about the product?
Kansan view, fast, clean, integrates with Eclipse.
What do you dislike about the product?
It isn't free? Seriously, you get what you pay for.
What problems is the product solving and how is that benefiting you?
Enhances scrum standup, and developer/management workflows. Tracks bugs, stories, features, etc.
Recommendations to others considering the product:
Use the free trial to see if it fits your needs.
This my daily project tracker
What do you like best about the product?
I like JIRA because its has a good implementation to the Scrum methodology.
What do you dislike about the product?
The site is a little bit slow, and hard to integrate some plugins.
What problems is the product solving and how is that benefiting you?
This system manage all my project very well and its save me alot of time
and the biggest thing its store all my project history.
and the biggest thing its store all my project history.
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