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Jira

Atlassian

Reviews from AWS customer

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    Martín T.

I detest how much i need it

  • March 15, 2016
  • Review provided by G2

What do you like best about the product?
It has almost all the features i need, and once its setted up using it is almost trivial
What do you dislike about the product?
How much I need it. The interface is a mere juxtaposition of features, it is completely filled with buttons and options you don't need all the time thus being extremely hard to find the ones you do want.
The whole systems looks like a legacy one, the UI is rather old resulting in an awful UX with clunky processes and several steps to perform simple actions.
Also, it has a huge learning and configuration curve, it takes a long time to understand/administrate the system and chances are that users end up experiencing traumatic heisenbugs
What problems is the product solving and how is that benefiting you?
Project management, issue tracking

Jira has helped us by storing and organizing all the tasks we needed to run our company and we've been able to set goals and execute sprints on top of that.
Recommendations to others considering the product:
You don't like it, but you need it. Regretfully is the best solution outside


    Marketing and Advertising

Jira is very useful and allows teams to stay organized and collaborate seamlessly.

  • February 26, 2016
  • Review provided by G2

What do you like best about the product?
I like the ability to stay organized and I like that it allows teams to collaborate on specific tasks. The dashboard and reports are also very helpful when searching for tickets.
What do you dislike about the product?
I wish there more more options for modifying text. Some of the available options are useful, but it would be nice if there were a better option to box out and wrap lines of code. It would also be useful to have a settings that controls the types of notifications that get sent.
What problems is the product solving and how is that benefiting you?
We've used Jira to solve organizational and collaboration problems. It allows us to stay organized and to assign tickets to specific people or teams. Jira also helps to monitor workload and review time spent on tasks.
Recommendations to others considering the product:
Jira is very useful for business needs. Most companies use this product, which makes it easy to collaborate with different organizations.


    Computer Software

Perfect way to keep track of software enhancements, features, bugs, suggestions among dev team

  • January 27, 2016
  • Review provided by G2

What do you like best about the product?
If you set it up correctly, it can go a long way into organizing and maintaining a backlog/icebox tasks for use in software development methodologies.
What do you dislike about the product?
If not organized/used correctly, can be confusing, especially for small teams. I've seen it in use by both small and bigger teams and without the guidance and because of its abundance of features it definitely could not be that organized.
What problems is the product solving and how is that benefiting you?
Managing and tracking software development tasks. Benefited in implementing a subset of agile methodologies on a medium sized software development team.
Recommendations to others considering the product:
You can also use free or paid extensions for any additional needs. you have. There is a competition among project management tools as well as agile methods tools, so keep that in mind when considering these solutions.


    Michele A.

Agile Project management with an easy tool

  • January 10, 2016
  • Review provided by G2

What do you like best about the product?
I like Jira because it allows to create different tickets for a Project and with the Agile plugin, it's possibile to define sprints and manage a ticket board. It is fully extensible thanks to a Plugin Market, so the basic functions can be extended.
It comes with an installer package, so basically you can configure your own Tomcat server and run it on every machine
What do you dislike about the product?
Sometimes got stuck and it becomes slow, so it needs to be restarted
What problems is the product solving and how is that benefiting you?
Jira solves the problem of team organizations. By defining roles, story points, deadlines and milestones, it can allow a manager to assign tasks to different members.
Recommendations to others considering the product:
Explore the Plugin Market, which contains a series of interesting plugins which might solve your specific problems


    Utkal Keshari P.

JIRA is a great tool for Agile based projects

  • June 24, 2015
  • Review provided by G2

What do you like best about the product?
JIRA works very well for projects following Agile methodology, breaking larger requirement into small stories and then tracking them through the production cycle. You can use Add-ons for better use of JIRA like ReQtest brings test management to JIRA. You can create test cases, organize them into test runs and assign them to testers in your team. Any bug report saved on ReQtest is immediately shared with Jira.
What do you dislike about the product?
JIRA - It doesn't work well on IE or FF and it gets stuck sometime. It works well on Chrome browser.
What problems is the product solving and how is that benefiting you?
Create bug reports and attach screenshots
Group tests into test runs and test suites
Flexible and customizable to your company’s process
Manage requirements
Agile board
Recommendations to others considering the product:
Use different add-ons which are available with JIRA.


    Computer Software

Good tool for bug tracking

  • May 27, 2015
  • Review provided by G2

What do you like best about the product?
Very easy to put dashboards for bug tracking
What do you dislike about the product?
This can be improved for product management
What problems is the product solving and how is that benefiting you?
Bug tracking, Product Management


    Jon J.

A staple for agile teams

  • July 12, 2013
  • Review provided by G2

What do you like best about the product?
JIRA has improved so much over the years. It is widely known as the staple for agile software development teams. Using anything else is almost pointless. JIRA has a great way of also supporting cross functional teams and uniting teams of multiple skillsets and disciplines. As a designer, I love that I can bring all relevant parties along the planning/vetting process of a user story, before it enters the main to-do list of development and release.
What do you dislike about the product?
I wish the user story mapping feature was built out a little bit better and that it could be an easy starting place for user stories that eventually end up on a development or design board.
What problems is the product solving and how is that benefiting you?
Making the agile software developement process smooth and uninterrupted.
Recommendations to others considering the product:
If you're looking for a good bug/feature request tool, it's not bad. But if you're looking to use it as a project management tool, look elsewhere.