Jira
AtlassianReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,967 reviews
from
External reviews are not included in the AWS star rating for the product.
Great Search and Azure Sync, But Needs Better Case Visibility
What do you like best about the product?
search features works well, sync with azure.
What do you dislike about the product?
visibility to case! does not work well with our sharing hierarchy
What problems is the product solving and how is that benefiting you?
easy to submit a bug cards and have all in one place that also sync with azure boards
Essential Tool for Streamlined Task Management and Automation
What do you like best about the product?
This tool has been extremely helpful for managing tasks within our team and for setting up automated workflows and reminders. We rely on it to keep track of many recurring tasks, which helps us make sure everything gets completed on time each month.
What do you dislike about the product?
When you're just starting out, configuring the system can feel a bit clunky. There are important factors to consider when setting up projects for a team or an entire company, as these choices can affect your overall configuration and settings. Some adjustments made in team settings may not apply at the company level, and the reverse is also true. It's important to have a clear understanding of custom fields and how you intend to use them.
What problems is the product solving and how is that benefiting you?
Automated reminders for scheduled work across all our customers ensure that regular tasks are actioned on time. By centralising requests throughout the business, we are able to view and track all pending tickets for specific customers and teams. This system also helps us understand how work is distributed among team members and serves as a historical log of issues, allowing us to see what has been completed in the past.
A Powerful Tool for Staying Organized
What do you like best about the product?
I like that Jira keeps everything organized and easy to track.
It’s simple to see what’s in progress, what’s blocked, and what needs attention, and the workflows make team collaboration much smoother.
It’s simple to see what’s in progress, what’s blocked, and what needs attention, and the workflows make team collaboration much smoother.
What do you dislike about the product?
Sometimes Jira can feel a bit heavy and slow.There are so many features and settings that it can get overwhelming, and simple tasks occasionally take more clicks than they should.
What problems is the product solving and how is that benefiting you?
Jira helps me keep track of tasks, priorities, and progress in one place.
It makes it easier for the whole team to stay aligned, see what’s blocked, and understand what needs to be done next. This keeps projects moving smoothly and reduces a lot of back-and-forth communication.
It makes it easier for the whole team to stay aligned, see what’s blocked, and understand what needs to be done next. This keeps projects moving smoothly and reduces a lot of back-and-forth communication.
Effortless Task Tracking with Intuitive Linking Features
What do you like best about the product?
It's easy to keep track of daily activities by assigning tasks along with their start and end dates. The status of each task can also be monitored. Its linking feature is also good to track other tasks linked to the issue.
What do you dislike about the product?
I am unable to update the end dates for multiple tickets at once.
What problems is the product solving and how is that benefiting you?
It has been helpful for managing projects and easily checking the status of each activity without needing to follow up with people in person. Additionally, the tracking system makes it clear when each task was completed.
Enhances Team Coordination with Clear Task Visibility
What do you like best about the product?
Jira improves team coordination by giving full visibility into who is doing what.
What do you dislike about the product?
If not managed well, the boards can become cluttered and hard to follow
What problems is the product solving and how is that benefiting you?
Jira reduces confusion in workflows and helps me understand what needs to be done next, improving overall efficiency.
Great for Incident Tracking, Needs Simpler UI
What do you like best about the product?
I really appreciate Jira's incident tracking capabilities. It's very helpful for tracking the progress of tasks and where issues are pending.
What do you dislike about the product?
I find Jira challenging to learn for non-technical users. The workflow should be simpler.
What problems is the product solving and how is that benefiting you?
I use Jira for project management. It's helpful for tracking bugs, issues, and incidents, showing me where tasks are pending and tracking their progress.
Intuitive, AI-Enhanced with Room for Improvement
What do you like best about the product?
I like the UI and the user experience of Jira. The search system is quite efficient. I also appreciate the new AI Rovo chat feature, which is especially useful for creating new tasks at any time. It allows me to provide context from all the repositories I use, and it presents information in a very readable and understandable manner. The integrations that I can do with Jira, like with Teams, are another positive aspect. It's easy to set up with intuitive steps and useful FAQs, and the support team is very helpful, which made setting up the Jira account for our company a breeze. The software is quite easy to navigate and use, and it's particularly straightforward to implement scrum methodologies directly into the project management cycle.
What do you dislike about the product?
As for the new Rovo chat, sometimes the results given by Rovo chat are not as contextually perfect as they should be. But other than that, it's good. It's an evolving mechanism, so I guess it will perform better in the future.
What problems is the product solving and how is that benefiting you?
Jira gives me the flexibility and time to break down my product overview into small chunks, share it with the team, and let them work on it individually from the story points.
Intuitive, Customizable, But Lags on Mobile
What do you like best about the product?
I like using Jira primarily for organizing my assignments with scrum and Kanban boards every semester. It's also great for collaborating with my course mates on research projects. I find the tool easy to navigate with a straightforward user interface. The affordability and great pricing plans along with a trial offer are positives too. The user interface is simple and easy to use, with lots of customization options that perfectly cover every need. I appreciate the different views like Gantt Chart, Tables, Lists, Calendar, and Timeline. The powerful searching and filtering capabilities make finding information much easier. I also found the initial setup easy and straightforward, and I needed only minimal help from their customer service.
What do you dislike about the product?
The mobile app is a bit slow compared to desktop, especially when updating assignments with larger datasets as it takes time to load.
What problems is the product solving and how is that benefiting you?
I use Jira for organizing my assignments with scrum and Kanban boards, which keeps me focused and less overwhelmed. It helps prioritize tasks and ensures I never miss deadlines. Customizable views and strong filtering options make finding information easier, adapting perfectly to my needs.
Effortless Customization and Seamless Collaboration with Jira
What do you like best about the product?
Jira customization options are big win for me ,I really enjoy how straightforward it is to customize task cards and columns in the issue view by simply checking the boxes.The task management function offer everything one need , different views ,custom workflows,assignments ,collaboration, time tracking and cystom fields.Also I like that it's easy to use with minimal learning curve which makes navigation smooth .Offer seamless integration with other tools which facilitate effective collaboration across different teams and departments.
What do you dislike about the product?
Jira is robust but sometimes when dealing with large projects it lags and take time to load .
What problems is the product solving and how is that benefiting you?
Jira makes organisation and management of tasks ,workflows and reports effective.Offer a centralized platform when we share information, comment on tasks and make updates which in turn improves communication and collaboration and allow teams be on the same page.
Jira: The Ultimate Powerhouse for Agile Project Management
What do you like best about the product?
Jira shines as a powerhouse for project management, giving teams crystal-clear visibility and control over their work. Its Agile-friendly design makes sprint planning, backlog grooming, and progress tracking effortless, while customizable workflows adapt to any industry or team size. With robust reporting tools, seamless integrations, and automation that cuts down repetitive tasks, Jira transforms chaos into clarity. In short, it’s the go-to platform for teams that want to stay organized, collaborate effectively, and deliver results faster.
What do you dislike about the product?
Jira’s downsides mainly stem from its complexity and steep learning curve, which can overwhelm new users. Customization options, while powerful, often lead to cluttered workflows and require ongoing maintenance. It can also feel slow or cumbersome in large projects, and costs rise quickly as teams scale. In short, Jira demands careful setup and disciplined use to avoid becoming more of a burden than a benefit.
What problems is the product solving and how is that benefiting you?
Jira solves me the most common problems of project chaos, lack of visibility, and poor coordination by giving teams a single source of truth for all tasks and issues. It streamlines Agile workflows like sprint planning and backlog management, ensuring priorities are clear and progress is trackable. By automating repetitive processes and offering powerful reporting, Jira reduces wasted effort and highlights bottlenecks before they become critical.
We use Jira daily to manage our sprint planning and backlog grooming, which keeps our development team aligned on priorities. The customizable workflows let us track tasks from requirement to release, and the burndown charts give us visibility into progress and bottlenecks. Integrations with Confluence and Slack make collaboration seamless, while automation rules save us time on repetitive updates. Overall, Jira has helped us shorten release cycles and improve accountability across the team.
We use Jira daily to manage our sprint planning and backlog grooming, which keeps our development team aligned on priorities. The customizable workflows let us track tasks from requirement to release, and the burndown charts give us visibility into progress and bottlenecks. Integrations with Confluence and Slack make collaboration seamless, while automation rules save us time on repetitive updates. Overall, Jira has helped us shorten release cycles and improve accountability across the team.
showing 61 - 70