Jira
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Solid Bug Tracking
What do you like best about the product?
The ability to track changes in Bitbucket on individual bug tickets.
What do you dislike about the product?
Not always easy to find old defects for verification.
What problems is the product solving and how is that benefiting you?
Helped to streamline testing/development tracking systems.
Really agile product
What do you like best about the product?
Very customizable and very easy to use. Jira always fits any requirements we have. It has a lot of support from other products that makes the tool more popular. We started to use it a years ago and still using it with a pleasure.
What do you dislike about the product?
The only thing I can think about is the mobile support. When I'm trying to view a Jira ticket on mobile it's become a real headache.
What problems is the product solving and how is that benefiting you?
We use Jira for time tracking, tasking, planning, estimation, work progress and reporting.
Recommendations to others considering the product:
Just try and you will will never switch from it.
Great for Small and Large Teams
What do you like best about the product?
I like the ticketing system and the fact that I can create documents in Confluence and link them directly to my tickets. It makes communicating with my developers so simple.
What do you dislike about the product?
I dislike some of the complexities but after I visit the help center all of my problems are solved.
What problems is the product solving and how is that benefiting you?
Communication is so easy. I realize that I can use this to create tickets for internal teams as well as external.
Recommendations to others considering the product:
If you want something simple to figure out by just clicking around go the other way. If you are willing to learn this software it is worth the effort.
Does the job.
What do you like best about the product?
Keeps your tasks and meetings organized well.
What do you dislike about the product?
It seems to be built more for engineers than designers.
What problems is the product solving and how is that benefiting you?
It helps the company be more organized and keep track of how long things take
One of best products I have used !
What do you like best about the product?
1. I like the flexibility to configure it to whatever way I want it to be,
2. The ability to integrate with other softwares like Slack or AHA.
3. Ease of management of project.
4. UI is really improved now.
5. Dashboard is really good.
6. Notification system is nice with very few problems.
2. The ability to integrate with other softwares like Slack or AHA.
3. Ease of management of project.
4. UI is really improved now.
5. Dashboard is really good.
6. Notification system is nice with very few problems.
What do you dislike about the product?
1. Complexity. I know that it is a necessary price we pay for the configurability, but the settings are a little hard to figure out for the first time.
2. Pricing can be in little more smaller steps. Like now it is 10 users - 10 dollars and then suddenly 15 users - 75 dollars. In my opinion it should be like 15 users for 25 dollars or so.
3. There is no way to opt out of notifications for an email. For example one of the stake holders account is used by somebody else. but he is getting a lot of notifications. I know that it can be changed in notifications scheme, but we need a way to opt out for a particular email id.
2. Pricing can be in little more smaller steps. Like now it is 10 users - 10 dollars and then suddenly 15 users - 75 dollars. In my opinion it should be like 15 users for 25 dollars or so.
3. There is no way to opt out of notifications for an email. For example one of the stake holders account is used by somebody else. but he is getting a lot of notifications. I know that it can be changed in notifications scheme, but we need a way to opt out for a particular email id.
What problems is the product solving and how is that benefiting you?
1. JIRA helps me keep track of all the tasks in progress, to be done and the backlog.
2. It helps to keep my teams agile.
3. Resource allocation and workload distribution is made so easy with JIRA.
4. Time tracking and Sprint planning.
2. It helps to keep my teams agile.
3. Resource allocation and workload distribution is made so easy with JIRA.
4. Time tracking and Sprint planning.
Recommendations to others considering the product:
It's a great tool ! I haven't found any other software in this price range to be better than this.
Hard to use for non PM
What do you like best about the product?
I like the workflow status options and the backlog. The commenting and email alert features are helpful, as is the ability to add screenshots, priority, and drag and drop task ordering.
What do you dislike about the product?
For someone who isn't a technical PM, I find that the sprints can be confusing and difficult to manage. The help documentation is not very helpful so it is best to have someone teach users in person.
What problems is the product solving and how is that benefiting you?
We are trying to better manage our Developers and their work. This helps prioritize tasks and easily see who is doing what at any given time.
Recommendations to others considering the product:
If the people managing the system are NOT project managers, I would not recommend this. Even technical PM's have told me that it's not the easiest to use. The navigation is not intuitive. To get the most out of the reporting, it's best to put time estimates in and actually use the sprints as they designed to work,
It's good for what it is
What do you like best about the product?
There are a lot of configuration options and the bug tracking is great.
What do you dislike about the product?
Not as user friendly as it could be and some things are hard to configure.
What problems is the product solving and how is that benefiting you?
It allows us to easily manage development requests and report on them.
Recommendations to others considering the product:
Check out other options to see what works best for you.
Solid ticketing system for managing our scrum development process
What do you like best about the product?
Creation of tickets is super simple and the ability to view/follow an issue is really helpful for those team members that don't have a need to be in the tickets on a daily basis.
What do you dislike about the product?
You have to be a bit of a power user to really get value from the tool. That said, when you are a small business, the price point is such that using this tool is a no brainer.
What problems is the product solving and how is that benefiting you?
We need to manage/organize our engineering backlog and build/execute sprints.
Evaluation of JIRA based on 2+ years experience
What do you like best about the product?
Best things and features i like in JIRA are:
- Ability to create and save JQL filters, and JQL filters in general - it is a powerful tool that allows to filter user stories easily. It has a smart autocomplete feature, so it is easy to use.
- Ability to use those JQL filters on Agile Board, bind them to Quick Filters buttons.
- Bulk change engine, which is handful sometimes.
- Variety of plugins available.
Basically, System in general is very well composed and user friendly.
- Ability to create and save JQL filters, and JQL filters in general - it is a powerful tool that allows to filter user stories easily. It has a smart autocomplete feature, so it is easy to use.
- Ability to use those JQL filters on Agile Board, bind them to Quick Filters buttons.
- Bulk change engine, which is handful sometimes.
- Variety of plugins available.
Basically, System in general is very well composed and user friendly.
What do you dislike about the product?
Unfortunately, there are some items that i dislike in JIRA, which caused my overall grade to be lower:
- Agile board doesn't have an ability to move multiple tickets to the next column at once. Drag-n-drop simply doesn't work there for more than one ticket.
- Agile board scrolls somewhere to the middle of the window if there are a lot of tickets in one column. When i move ticket to that column - view scrolls automatically scrolls to the middle of those tickets or something, so i need to scroll back up to move next ticket to that column.
- a bit hard to understand how to use workflow schemas. Especially if you have migrated from server JIRA to the Cloud one. A lot of stuff from older version of JIRA was migrated to the new one. It takes a lot of time to configure it.
- admin area in general is a bit hard to navigate and customise - it could be simpler.
Basically, not a huge factor to not use this product, but still influencing the overall feel of it.
- Agile board doesn't have an ability to move multiple tickets to the next column at once. Drag-n-drop simply doesn't work there for more than one ticket.
- Agile board scrolls somewhere to the middle of the window if there are a lot of tickets in one column. When i move ticket to that column - view scrolls automatically scrolls to the middle of those tickets or something, so i need to scroll back up to move next ticket to that column.
- a bit hard to understand how to use workflow schemas. Especially if you have migrated from server JIRA to the Cloud one. A lot of stuff from older version of JIRA was migrated to the new one. It takes a lot of time to configure it.
- admin area in general is a bit hard to navigate and customise - it could be simpler.
Basically, not a huge factor to not use this product, but still influencing the overall feel of it.
What problems is the product solving and how is that benefiting you?
On our company we are using JIRA Project Management with Agile. We have migrated to the cloud version of it cause this product was the one we wanted to go with. It is useful, powerful and user friendly Bug Tracking system if to compare to others. Yes it costs more, but it also provides more.
Recommendations to others considering the product:
If u have a company over 50-70 and you are using Agile - JIRA one of the best solutions for this.
Great for Agile development
What do you like best about the product?
I like JIRA because it gives good tools foe project management and provides easy bug tracking. Web app great features. I really like on Jira is the flexibility it provides, becoming very helpful for whom work with multiple types and sizes of projects.
What do you dislike about the product?
It doesn't provide mobile app. You can use smart commits, but can't create custom branches in github.
What problems is the product solving and how is that benefiting you?
Project management, issue tracking, agile development.
Even if u do not like it You should use it.
Even if u do not like it You should use it.
Recommendations to others considering the product:
Give it a try, You will find it a great tool for management.
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