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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,265 reviews
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External reviews are not included in the AWS star rating for the product.


    Nitika K.

Best tool for managing projects and tracking task

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
jira helps me orgnize devlopement work , track progress and collaborate with my team effectively , for project management its best tool , the ability to create and manage tasks , stories , and sprints in one place is very useful , UI also best not complex , we use it for daily task management . it keeps whole team on one track with clear priorities .
What do you dislike about the product?
sometimes jira interface can feel heavy , for new users it take time to understand the functionlaity , some time integration with other apps feels complicated , too many customization option make setup confusing .
What problems is the product solving and how is that benefiting you?
jira solving the problem of scattered project management by centralizing task , bugs , and sprints in one system , it helps me stay on top of my development work , collaborate with teammates , and keeps project moving forward without losing track of priorities , its helps to calculate performance also .


    Shailesh G.

Powerful Project Management & Bug Tracking Tool for Teams

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Jira is excellent for managing projects, tracking bugs, and organizing workflows. The customization options for boards, workflows, and dashboards make it adaptable for different teams. It integrates well with other Atlassian products like Confluence and Bitbucket, and its reporting features provide clear visibility into sprint progress and team performance.
What do you dislike about the product?
Sometimes Jira can feel overwhelming due to its complexity, especially for new users. The interface has improved, but it can still be cluttered and a bit slow when dealing with large projects. Setting up custom workflows also requires some technical knowledge.
What problems is the product solving and how is that benefiting you?
We use Jira for end-to-end project management in software development and QA. It helps track requirements, tasks, test execution, and bug fixes efficiently. It has streamlined collaboration between developers, testers, and product managers, improving delivery timelines.


    Achal S.

Strucutred task management that keeps data projects on track.

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
Jira has been a reliable tool for keeping my work organized and aligned with the rest of the team, i like its flexibility in creating boards and workflows that fir different project needs. The integration with GitHub and Google Workspace makes collaboration much easier. this implementation makes it easy to use. The ability to tag team members, add members , add comments and update tasks in real time also helps cut down on back and forth communication.
What do you dislike about the product?
It can feel overly complex for smaller teams as i were doing internship, and lightweight projects. The number of customization options can be overrwhelming at first and performance sometime slow down when boards get very large.
What problems is the product solving and how is that benefiting you?
Jira has been an effective way to manage data request, analytics workflows and cross team collaboration. It keeps projects structured transparent and moving forward which is critical . I can manage analytics request, long term data pipeline improvements and reporting task all withing the same platform. this has helped me prioritize request and ensure i am spending time on the task with the highest business impact.


    Ishika R.

Review for Jira

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Most helpul about jira is it makes project management with very smooth workflow.
It also includes inbuilt scrum board, sprint planning etc
We use it daily to track issues, bugs,tasks and the best part is within the ticket itself we can record the solution for future reference.
It is Beginner Friendly and easy to implement.
What do you dislike about the product?
Nothing is there to dislike it is very helful app and can be easily integrated with multiple application like slack.
What problems is the product solving and how is that benefiting you?
Jira is benefiting in tracking and assigning task, and helps in even distribution of task


    Pooja K.

Easy Project Tracking

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I like Jira for its ability to organize tasks efficiently and provide clear visibility into project progress. The interface makes it simple to track work, assign tasks, and monitor deadlines. Overall, it improves productivity and makes project management more structured.
What do you dislike about the product?
Sometimes Jira feels a bit complex at first, and it takes time to get used to all the features.
What problems is the product solving and how is that benefiting you?
Jira helps in organizing tasks, tracking progress, and managing projects in a structured way. It solves the problem of keeping everything in one place instead of scattered across tools. This benefits me by saving time, improving collaboration, and making it easier to meet deadlines.


    VIJAY H.

Powerful Project Management Tool for Teams

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Comprehensive Issue Tracking: "I like how Jira allows me to track tasks, bugs, and project progress all in one place."
Agile Support: "The Scrum and Kanban boards make it easy to manage sprints and visualize workflows."
Customizability: "I appreciate how flexible Jira is — you can customize workflows, dashboards, and issue types to fit your team’s needs."
Collaboration: "It makes team collaboration seamless with comments, mentions, and notifications."
Reporting and Analytics: "The built-in reports and dashboards help me track progress and make informed decisions."
What do you dislike about the product?
Jira can be complex and overwhelming for new users, especially when setting up workflows and boards.Sometimes it feels slow when handling large projects or many issues.With so many features, it can be confusing to navigate and find exactly what you need
What problems is the product solving and how is that benefiting you?
Organizes and tracks all tasks, bugs, and project issues in one place.

Helps manage sprints and workflows in Agile projects.

Provides visibility into team progress and project status.

Facilitates collaboration through comments, mentions, and notifications.

Benefits for me:

Saves time by keeping all issues and updates centralized.

Makes QA tracking and reporting more efficient.

Helps ensure nothing slips through the cracks during testing cycles.

Provides data and dashboards to quickly identify problem areas and track progress.


    Nihal G.

Boosting Productivity with Atlassian

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Jira integrates easily with automation testing tools and CI/CD pipelines, making it easy to link test cases, defects, and execution results directly to user stories.
What do you dislike about the product?
nothing to dislike but sometimes I feel, too many configurations make setup time but consuming
What problems is the product solving and how is that benefiting you?
For me, Jira provides traceability between requirements, tests, and defects, improving coverage and collaboration


    Tom M.

One of the best tools for teams that need to communicate, track and build.

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
Quick to access, feels like it's part of our environment, easy to use.
What do you dislike about the product?
Some features and integrations require more knowledge. Sometimes it's difficult to get deep understanding of just how a feature will function.
What problems is the product solving and how is that benefiting you?
Jira is keeping a running list and work log of all the issues we need to resolve at any given point in time.


    Logistics and Supply Chain

Jira Review

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
It's very good to manage tickets and different Type of tickets
What do you dislike about the product?
It doesn't let me clone ticket and doesn't tell the exact reason
What problems is the product solving and how is that benefiting you?
It is helping me to manage tickets very easily


    Jaydeep P.

Jira Helps to keep every task on track

  • September 03, 2025
  • Review provided by G2

What do you like best about the product?
I really like how jira maks it easy to track bugs and task on one place, it gives me clear view of what the team is working on and where the things are stand. i got the many tools intigration in it like Git , Slack.
What do you dislike about the product?
Biggest downsideforme is the complexity. there are so many options and setting and menus and when the data is heavy on the board it hangs on filteration.
What problems is the product solving and how is that benefiting you?
Jira helps me and my team to stay in sync and before it task would get lost in chats or spreadsheers and but now everything is in one place with clear ownership. it saves time, reduces a confusion and makes it easier to show progress and clear cycle of my team's task !