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Jira

Atlassian

Reviews from AWS customer

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External reviews

7,265 reviews
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    Victoria M.

One of the best tools for task management, powerful but UX changes can confuse

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
- Intuitive, usable interface
- Highly flexible project/board/dashboard customization
- Integrates well with popular tools and services
- Mobile app available for on-the-go work
What do you dislike about the product?
- UX experiments sometimes disrupt established workflows
- Recent updates felt confusing rather than clearly improving the experience
What problems is the product solving and how is that benefiting you?
With Jira, we have better visibility into what’s being worked on, what’s blocked, and what’s completed, which helps us stay productive and deliver more efficiently as a team.


    Yash L.

Jira Review: Get the Job Done

  • August 29, 2025
  • Review provided by G2

What do you like best about the product?
Jira's customizable workflows and sprints tracking make project management a breeze for agile teams.
What do you dislike about the product?
The clunky interface and steep learning curve can be headache for a newbie.
What problems is the product solving and how is that benefiting you?
Jira simplifies task tracking and project cordination for software and business teams.with that its give clear workflows for productivity.


    Jenil S.

A Powerful Tool for Agile Project Management.

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Jira is its flexibility and customizability. It's perfect for managining agile workflows, sprint planning, and tracking tasks from start to finish. The dashboard and reporting features give great visibility into team progress and integrates with VS Code and Git makes it even more powerful.
What do you dislike about the product?
Jira can feel overwhelming for new users because of the wide range of features and configuration. Sometimes it feels a bit slow with large projects, and customization requires some training. But once the team get used to it, Jira becomes and essentials tool.
What problems is the product solving and how is that benefiting you?
Jira solves the problem of managing complex software projects by proving a central place to organize tasks, bugs and user stories. It helps our team stay aligned, tracked deadlines and improve accountability.


    Balkishan N.

Agile project management

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
1) Strong support for Scrum & Kanban workflows
2) Good backlog & sprint planning tools
3) Powerful reporting (burndown, velocity, release tracking)
4) Integrates well with DevOps/CI-CD and code repos
5) Confluence is good for documentation
What do you dislike about the product?
1) Can be complex/overwhelming for new users
2) Requires discipline (tasks often left “In Progress”)
3) Story estimation & tracking sometimes inconsistent
4) Discussions often happen outside Jira → gaps in visibility
What problems is the product solving and how is that benefiting you?
Jira helps us organize and track work using Epics, Stories, and Tasks, giving clear visibility into project progress. It improves team collaboration, sprint planning, and accountability, while also helping us identify blockers faster and deliver features in a structured way.


    Zubin B.

Easy to handle all task assignment

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
Jira is highly scalable and has a vast amount of useful features for business team project management with their team developers to assign each task correctly.
What do you dislike about the product?
Some Jira features are available with a premium subscription to the Jira platform.
What problems is the product solving and how is that benefiting you?
Jira is highly used in big organizations for managing and development time management for better results. All developer team can easily understand their assigned task on Jira and without doubt start their work on assigned tasks.


    Hardik C.

Powerful project management tool for room environment.

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
Jira is very flexible and highly customisation, which makes it suitable for different type of teams from software development to process tracking.
What do you dislike about the product?
For new users jira can feel overwhelming due to the large number of features and configurations.
Performance can slow down with very large project or a high volume of issue.
What problems is the product solving and how is that benefiting you?
Jira helps streamline project and task management by centralising all work items in one place. it solves the problem of tracking process across multiple teams and projects, ensuring better visibility and accountability.


    Mustafa D.

Great tool for project management and tracking

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
1. Great tool for project management and tracking.
2. It has board and sprint view which help me to track mine and mine team mate task.
3.It has easy integration with Google drive which help me attach documents to the tickets.
4. I used daily for creating ticket on an average of 3.
5. There is easy customer support for it and we have integrated jira webhook to our application.
6. And the API is really easy to implement,
What do you dislike about the product?
1. It can feel bit laggy and every API is really slow.
2. It has bit cluttered interface and lot of feature is given in one module.
What problems is the product solving and how is that benefiting you?
1. Track Requirements.
2. Track Bugs.
3. Track Sprint.


    Pruthvi M.

Honest review of jira

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
we can easily manage the team activities, we can also manage the sprint planning.
We can create multiple tickets like task, sub task, bug, production bug.
Based on due date we can check which item has due date, and there are multi fields we can add like product name, customer name, story points.

There are multiple features in the jira and thats awesome like if we create a task then automatically created the subtask whenever its assigne to someone.
we can track our old issue using AI feature that jira provide newly so we can manage our customer issues.
What do you dislike about the product?
I used jira daily and As of now no dislike for jira.
What problems is the product solving and how is that benefiting you?
Problem - difficult to track who is working on which item.
Solution - Using the jira we can check, which user have which items, who worked on specific item at past, we manage every thing like sprint planning, jira item track, production plan.


    Harikrushn P.

The All-in-One Platform for API Testing and Collaboration

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
Jira helps to tracks tasks and project in one place. it is very useful for agile teams with boards, sprints, and reports. we can also connect it with other tools like Confluence and Slack.
What do you dislike about the product?
The tool feels a bit complex at first and new users need training. Sometimes it is slow when project are big. Cost also increase when more users or plugins are added.
What problems is the product solving and how is that benefiting you?
Jira helps us track tasks and projects in one place, making teamwork more organized and efficient


    Vishal L.

Easy to use

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
distribution and assignment of task of project in team
What do you dislike about the product?
unable to upload large file in jira ticket
What problems is the product solving and how is that benefiting you?
child jira creation