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Jira

Atlassian

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7,459 reviews
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    Mayur P.

A powerful tool for product management

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Jira is a powerful and feature rich tool to manage projects. It is a bit complex to learn at the beginning, but once set up, it becomes a crucial center for managin a project efficiently. Setting up the tool takes some effort as you have to customize it for your team and set variables applying to your project needs. I use it daily to track my tasks as well as teams'. It helps assign, manage, track and following up with team easily. JIRA is packed with features like boards, clockwork, workflows, reports, integration and a lot more. It integrates well with other tools such as Slack, GitLab, Figma, Katalon, Jenkin etc. JIRA also has automation features make it very easy to use and nothing falls through.
What do you dislike about the product?
JIRA is very complex in nature and due to its overwhelming features and settings you can get lost sometimes. While its flexible, customizing worflows and permissions can get tricky without an expertise. On larger projects, you can notice some performance issues due to many tasks. If your team is completely dependent on JIRA to make reports, the it can be overwehlming to update it on regualr basis as there are a lot of variables to update.
What problems is the product solving and how is that benefiting you?
JIRA keeps all of our tasks, bugs, and project updates in one location, which helps my team and I stay organized. Because everything is properly recorded with owners and deadlines, it eliminates the issue of misunderstandings and disorganized information. Early detection of delays or obstacles is made simple by the dashboards and reports, which provide a clear picture of progress. Time is also saved and the inconvenience of platform change is lessened by integrations with other products. All things considered, it facilitates teamwork and guarantees that nothing is missed.


    Market Research

Agile software for project management

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
It is ideal for making all the progress being made in a project visible. You can tag other users, upload screenshots or images, add tags, make flows for the project tracking process, etc.
What do you dislike about the product?
It is not very user-friendly for initial users. As it is used more, it becomes more friendly, but at first it can be a bit confusing.
What problems is the product solving and how is that benefiting you?
Jira always works correctly, it hasn't given us any problems at any time!


    Ayush S.

Jira Tool: Grow your company with Jira & Manage Tasks

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
The Best thing about Jira is that it is easy to use and have more features we can work on It is designed in simple format so if a new person starts using it. I'm using it on daily basis to raise an issue to my Dev Team. It can be customized like if i want to add something i can do that. Drop down features also good it will help to create it fast. I can download the reports also using this & it is also helpful to maintain the records. It is very helpful in customer support as I'm a support person and have administrator experience it helps me to communicate with my developer team.
What do you dislike about the product?
Sometimes want happens when I was raising a Jira and adding a snapshot it was not working and create button keeps buffering so i have to first create it and then attach the snapshot. So this happens sometimes and i don't like it.
What problems is the product solving and how is that benefiting you?
Jira helps a lot in IT profession. Jira is used to track the issues and tasks all in one place. It is helpful to communicate the Issue from Support team to dev team. I can mention code and server related Jira issues and assign them on priority and based on that dev team debug the Issue. Here we can see records in future we face same issue.


    Zubin B.

Best for project management phases

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Jira is highly scalable and used in big organisation for handling proper task assignment and task progress watch on every team developers. Dev's can do proper assigned works to them.
What do you dislike about the product?
Jira has some premium features for that feature use we have to purchase them.
What problems is the product solving and how is that benefiting you?
Jira is specifically used for development phase making user story's and also tracking projects development progress for big projects. In Jira we can easily assign appropriate task to each dev for their better understanding of task.


    Information Technology and Services

My jira experience was quite good

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I really like how jira helps in organizing and tracking work.
What do you dislike about the product?
It feels complicated as a new user and sometimes runs slow on large projects
What problems is the product solving and how is that benefiting you?
Jira help us track task manage workload and keep the team align


    Nitin G.

New Feature Implementation

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Jira is its flexibility and powerful customization. It adapts to various workflows, whether agile, scrum, or kanban. With robust issue tracking, detailed reporting, and integration capabilities, it helps teams stay aligned, organized, and productive throughout the entire software development lifecycle.
What do you dislike about the product?
What I dislike about Jira is its complexity and steep learning curve, especially for new users. Over-customization can lead to cluttered workflows and reduced usability. Performance can lag with large projects, and managing permissions or configurations often requires admin-level knowledge, making it less accessible for non-technical team members.
What problems is the product solving and how is that benefiting you?
Jira solves project management and task tracking challenges by organizing work into clear, manageable items. It enhances team collaboration, ensures accountability, and provides visibility into progress through dashboards and reports. This helps us meet deadlines, prioritize effectively, and adapt quickly to changes, ultimately improving overall productivity and project outcomes.


    Amit S.

Best Project Management tool for PM's and software engineers.

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use, ease of integration with other tools like slack etc.
What do you dislike about the product?
There is noting dislikes about this product
What problems is the product solving and how is that benefiting you?
Helping us to manage us all our different project in agile method, also helping us to keep a good tracking of work.
Multiple project can be managed in single tool, also able to maintain the backlog task as well.


    Alankrita P.

A reliable platform for tracking and managing daily activities

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I find it very helpful in keeping my ongoing activities well-documented and organized. It allows me to record steps, attach related references, and maintain progress in a structured way. This makes it much easier for others to quickly understand the current status without needing to reach out directly.
What do you dislike about the product?
At times, it can feel a bit overwhelming when handling multiple updates or detailed information in one place. A simpler and more intuitive flow in certain areas would make the experience even smoother.
What problems is the product solving and how is that benefiting you?
It helps me maintain a clear record of ongoing activities, including steps, supporting evidence, and related references, all in one place. This ensures better visibility for my team, as they can easily check the progress without having to ask for frequent updates. It saves time, reduces follow-up communication, and allows everyone to stay aligned with the current status of work.


    Tony D.

Great for keeping projects organised

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how flexible Jira is. You can set up boards, workflows, and automations in a way that fits your team, and once it’s up and running it makes it really easy to track tasks and see progress. The reporting is handy too, and I like that it connects well with Confluence and other tools.
What do you dislike about the product?
It can feel complicated at first, and new users often find it overwhelming. Some of the menus and settings are buried quite deep, so it’s not always obvious where to find things. It can also slow down a bit on big projects, and it definitely takes some admin work to keep it tidy.
What problems is the product solving and how is that benefiting you?
Jira helps our team stay aligned and organised across all projects. Instead of everyone working in silos or losing track of tasks, everything is in one place. It keeps communication clear, makes it easy to see progress, and helps us spot issues early. Overall, it keeps the whole team working in a consistent way and moving in the same direction.


    Prashanth K.

How Jira is Useful to me

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
We Can design workflows fit exactly how our team operates, Jira Connects well with tools like Github and other tools which keeps everything in one ecosystem. It can be useful for small teams and can level up to enterprise levcel project managemant
What do you dislike about the product?
Sometimes it feels like complex and not a user friendly application due to the multiple options existence
What problems is the product solving and how is that benefiting you?
It has a good visibility, we can manage the tasks and resposibilities so easily.