Sales Hub Enterprise
HubSpotExternal reviews
10,018 reviews
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HubSpot Sales Hub Streamlines Sales with Automation, CRM Integration, and Strong ROI
What do you like best about the product?
The best thing about HubSpot Sales Hub is how it streamlines the entire sales process—combining automation, CRM integration, and powerful tools like email tracking, meeting scheduling, and deal pipelines—so sales teams can focus more on closing deals and less on administrative tasks. Many users highlight its ease of use and strong ROI, with 84% reporting revenue growth after adoption.
What do you dislike about the product?
The main drawbacks of HubSpot Sales Hub are its high costs at scale, rigid contracts, and limited functionality in lower-tier plans. Many users find that while the free CRM is attractive, advanced features quickly become expensive and sometimes inflexible.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is designed to solve three core problems in the sales process: disorganization, inefficiency, and lack of visibility. By addressing these, it delivers tangible benefits for sales teams.
Sales CRM and Automation Platform for Streamlined Lead Management
What do you like best about the product?
I really like HubSpot Sales Hub's clean interface, which makes it easy for our team to navigate and adopt without much training. The platform's easy pipeline management offers clear visibility into deal stages, so we always know what's moving and what's stuck. The automation features are powerful, handling follow-ups, emails, and task reminders, saving us time and ensuring no leads are missed. This makes the sales process more consistent and efficient, even for growing teams. Additionally, the initial setup was relatively easy, with the platform's onboarding guides helping us get started quickly.
What do you dislike about the product?
Some limitations of HubSpot Sales Hub include higher pricing as you scale, limited customization in lower-tier plans, and basic reporting compared to advanced CRMs. Improving pricing flexibility, deeper customization, and more advanced analytics would make it more suitable for growing teams.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes lead data, automates follow-ups, tracks deals, and improves sales pipeline visibility, enhancing efficiency and conversion rates.
Streamlined Sales Processes with Ease
What do you like best about the product?
I like that HubSpot Sales Hub is very user-friendly, especially with its UI being more approachable compared to other CRMs. It only takes a couple of days to feel comfortable with the platform because of its intuitive design. The features like Sequences, Pipeline View, and Dashboards are really good and stand out in making our work more efficient. I appreciate how it streamlines communication, allowing us to track emails, automate follow-ups, and make sure no lead is missed. The reporting and dashboard features make it easy to understand our performance, identify bottlenecks, and make informed decisions. I also find the integration capabilities with tools like ZoomInfo and B2Brain very helpful, as it makes communication and prospecting much easier.
What do you dislike about the product?
HubSpot Sales Hub does have a few limitations in terms of customization, especially when it comes to linking between different objects like Companies, Deals, and Contacts. I wish there was an option to interlink properties across these sections. For example, if a contact has a particular custom property, I'd like it to be viewable in the company sections as well.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes our sales pipeline management, enhancing visibility and collaboration. It streamlines communication with email tracking and automation, and the dashboard features aid in data-driven decisions, significantly boosting our sales efficiency.
User-Friendly Interface and Easy Setup with HubSpot Sales Hub
What do you like best about the product?
I like HubSpot Sales Hub because it's easy to use and follow, and very interactive. The interface is user-friendly, which makes it enjoyable to work with. It keeps the data in one place and allows me to track progress effectively. It's a great platform, and it has all the good features. The initial setup was quite easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps my data in one place and helps track progress, making it easier to close deals.
Intuitive and Insightful, But Invoicing Needs Work
What do you like best about the product?
I appreciate the intuitive dashboard of HubSpot Sales Hub and the supporting education resources. I find it easy to use, and it gives us insight into our audience, offering personalization in content creation and more insight than you would see in GA4.
What do you dislike about the product?
Invoicing seems hokey and not aligned with payments that happen offline.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub gives us insight into our audience, offers personalization in content creation, and provides more insight than GA4.
Intuitive UI with Advanced Features, Needs Improved Privacy Controls
What do you like best about the product?
I like HubSpot Sales Hub's UI and advanced features. It's easy to use, and I find features like mail notifications helpful, especially knowing when someone opens our email.
What do you dislike about the product?
I don't like the privacy aspect because we can see other sales person's data and their database emails. It would be better if the data could be hidden among members and shown only to the reporting manager and admin.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage cluttered data. Its easy-to-use UI and advanced features like mail notifications help us know when emails are opened.
Highly Customizable and Efficient Despite Steep Learning Curve
What do you like best about the product?
I definitely like how you can customize unique objects within HubSpot Sales Hub for your own individualized tracking purposes. It takes a little while to figure out, but once you have it pretty well mastered and you have an idea as to what you are looking to accomplish, it absolutely allows for you to customize to your specific application so that you're getting the results that you seek. The ability to optimize contacts being updated via workflow is valuable, especially when specific events occur. HubSpot's customizable features, such as unique properties on the contact and deal level, allow us to track different client results even if they're selling unrelated services.
What do you dislike about the product?
I think it took a little while to really master HubSpot, understandably so. It's a robust platform. The HubSpot Academy is helpful, but you're better off going to YouTube than you are HubSpot Academy. If there was some type of AI feature or solutions communications board where folks can publish examples of their use cases, that would be excellent.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps our prospect data organized and helps generate sales opportunities. It allows for customizing unique objects for individualized tracking, optimizing workflows, and repurposing data for alternative partners efficiently.
Highly Customizable, Needs Improved Email Threads
What do you like best about the product?
I find it easy to onboard new users with HubSpot Sales Hub. The automation feature is good, and there's a lot of customization available within deals to fit our projects. It was fairly easy to initially set up.
What do you dislike about the product?
Workflow setup took a while to figure out at the beginning. I would have liked more workflows already set up. Email formatting is not great, I don't like how each email is a new email instead of continuing on a thread.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for automation in deal creation, email viewability between team members, and analytics, which provides needed structure, data, and workflows for growing my sales team.
HubSpot Sales Hub Makes Funnel and Lead Updates Effortless
What do you like best about the product?
I liked ease of updating leads and visual look of funnels in system. I also loved filter options in system.
What do you dislike about the product?
I liked ease of working with funnel system in Hubspot Sales hub. Any changes in leads was intuitive and straight forward.
What problems is the product solving and how is that benefiting you?
It solves major issue of understanding where to delegate more time for best roi on time.
Effortless Workflow Management with HubSpot Sales Hub
What do you like best about the product?
I like HubSpot Sales Hub for its organized workflow, which helps me keep track of where companies are in my sales process. Its ability to interface and incorporate things like LinkedIn into the workflow, even though they aren't natively part of HubSpot, is pretty useful. The initial setup was very easy, which I appreciated.
What do you dislike about the product?
I wish the dashboards were easier to use, but that's more of my company not using the categories correctly than HubSpot. So I don't really have any complaints.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for organizing companies and managing customer outreach, which helps me keep track of my sales process more effectively.
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