Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Effortless Navigation and Easy Access to Key Information
What do you like best about the product?
I like how easy I can figure out who to reach out to. And how I can navigate through different information without having difficulty finiding notes and other information.
What do you dislike about the product?
Sometimes there's just too much information on screen, but they all seem to be useful. The UX seems too overwhelming.
What problems is the product solving and how is that benefiting you?
Currently, it's a bit difficult to send out messages and keep a tab open just for research. Prospecting really helps in this avenue.
Streamlined Sales and Customer Success, Needs More for Support CRM
What do you like best about the product?
HubSpot Sales Hub is simple to use and train, allowing us to easily onboard new employees who aren't familiar with it. It's not super complicated, which is great. I appreciate that it serves as a CRM bridge between our sales and customer success teams, keeping all relevant retailer information in one place. It lets us gather information needed for onboarding new retailers and foreseeing future outcomes, while leaving notes and staying organized across different teams. I also enjoy its easy-to-use dashboards, which are quite valuable. The 2FA is wonderful for keeping us GDPR compliant. Additionally, the coaching playlists we started using are really helpful when we're assessing performance.
What do you dislike about the product?
HubSpot Sales Hub is not robust enough to implement it as a support CRM for our Customer Support team, even though it does what it needs for the sales and Customer Success departments.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes retailer information, bridging sales and customer success teams for smoother transitions. It's easy for new employees to learn, supports inter-team communication, and helps with forecasting and organization. I like its simple dashboards, compliance features, and beneficial coaching playlists for performance insights.
Seamless Sales Automation with Smart CRM Integration
What do you like best about the product?
Its integration with HubSpot's Smart CRM and its ability to unify and automate sales processes.
What do you dislike about the product?
The cost and pricing model, especially as the company grows or requires advanced features.
What problems is the product solving and how is that benefiting you?
Lack of efficiency and productivity of the sales representatives.
Loss of pipeline visibility and transparency.
Difficulty prioritizing and contextualizing leads.
Loss of pipeline visibility and transparency.
Difficulty prioritizing and contextualizing leads.
Great Account Insights and Integrations, Minor Contact Duplication Issues
What do you like best about the product?
Consolidation on account view with single pane of glass for insights within those accounts and open API's that easily integrate with other tech stacks to pull in.
What do you dislike about the product?
How it duplicates contacts sometimes but that could also be how our revops org set it up.
What problems is the product solving and how is that benefiting you?
Pipeline views, SAL insights, vertical insights, leads insights to help our sales team scale.
Dynamic UI, Seamless Setup, Highly Recommended
What do you like best about the product?
I use HubSpot Sales Hub for my day-to-day work as a Sales Executive and CSM. It helps organize my work by allowing me to see my tasks and pipeline clearly. I like the dynamic user interface because the menu is easy to find, the layout is very clean, and I can find everything easily. The initial setup was seamless, which made the transition smooth for my team.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me organize my work, see my tasks, and manage my pipeline. The dynamic user interface with easy-to-find menus and a clean layout makes everything easy to locate.
HubSpot Sales Hub: Great for Automation and Insights
What do you like best about the product?
I like HubSpot Sales Hub for its intuitive interface and seamless integration with CRM features. It makes tracking deals, managing pipelines, and automating tasks incredibly easy, which saves time and improves productivity. The reporting and analytics tools are also excellent for gaining insights into sales performance.
What do you dislike about the product?
Some advanced features are limited to higher-tier plans, and customization for reports could be more flexible. Improving accessibility and integration ease would make the platform even more valuable.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps streamline deal tracking, automate follow-ups, and centralize customer data, saving time and improving productivity.
Easy Setup But Needs Improved Calling Features
What do you like best about the product?
I like that HubSpot Sales Hub is simple and easy to use without anything fancy. The segmentation and list features are really helpful, allowing me to create different kinds of buckets to reach different kinds of prospects. I appreciate how easy it was to get up and running with HubSpot Sales Hub, as I was familiar with the whole product within a day or two.
What do you dislike about the product?
I feel the calling integration could be a bit better. It kind of redirects to another page or takes time to load, especially if you're using any indication. It would be better if it was inbuilt so you could see notes or the person properly during the call. After the call, it's very hard to know where to write the notes in. So maybe structuring the calling feature better overall would help.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as a CRM to manage client information, bringing everything together seamlessly. It provides easy access to phone numbers and emails, making it simple to reach out via different channels.
User-Friendly and Intuitive Platform
What do you like best about the product?
What I appreciate most about HubSpot Sales Hub is how user-friendly it is. Even though I never received any formal training from my company, I haven't found it necessary, since the platform's features are largely intuitive.
What do you dislike about the product?
I dislike that HubSpot Sales Hub does NOT show monthly breakouts with revenue. As a salesperson, it would be helpful to see what my sales totals looks like per month.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to track my emails, providing concrete evidence to my upper management that I am actively making connections, reaching out, and fulfilling my responsibilities. This feature is especially important for me as a remote worker.
Easy to Use with Excellent Educational Webinars
What do you like best about the product?
It's easy to use and they often hold webinars to teach you about special or more advanced features.
What do you dislike about the product?
I wish their integration with AI was going faster.
What problems is the product solving and how is that benefiting you?
They are working very hard on their AI integration which will benefit me by cutting down on menial tasks.
Streamlined CRM with Effortless Efficiency
What do you like best about the product?
I really like managing deals with HubSpot Sales Hub. The use of templates for efficiency and the sales pipeline all stand out to me. It all saves time and allows me to remain proactive. The ability to track engagement types with customers and the capability to track in real time all data relevant to my role are also very beneficial. The initial setup was straightforward, and I have linked it to Outlook, which works well for my needs.
What do you dislike about the product?
n/a
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage daily tasks and track engagement with customers in real time. It saves time and keeps me proactive by efficiently managing deals and using templates. I linked it to Outlook for expanded functionality.
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