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Reviews from AWS customer

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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amrit L.

Hubspot is the CRM that can fit for all business needs.

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
The feature to customize each and everything like, Fields, Pipelines, Stages, Deals, ROI Tracking, Sequences for Outreach, Automations and many more extra features.
Importantly the Integration with other solutions like Zapier, Apollo, Emailable makes the things lot easier.
The convenience hubspot offers with SSO and easy navigation of every menu offering exciting workflows and sequences reduces a lot of manual work. For me the most important is the use of sequences and how I don't need to do any manual follow ups.
What do you dislike about the product?
For me there are not particularly any downside of the I use hubspot for my everyday tasks on daily basis. I would love to have whatsapp business also tracked as the email is tracked and integrated in hubspot and records all the activities in the very organized way.
As a sales person we communicate in Linkedin, Whatsapp, Teams, Email and keeping track of every conversation might be lacking. But I am not sure, I havenot expolored that feature yet. It might be there, but I am not aware.
What problems is the product solving and how is that benefiting you?
Mainly is the data visibility. There are lot hubspot has solved for us, I will highlight the best three:
1. Our team used to find leads and connects with them. Initially we had a problem that same lead was repeatedly reached out by different team members. Later when Hubspot came, we were able to see what was the latest communication, whats' the stage of lead, when was the lead last reached and many insights that helped our team to filter the leads.
2. I was reaching out to 50-60 leads in a day via email and the task was next day I had to again follow-up them. It was always a headache. But now with hubspot sequences, I have created many sequences with different templates with personalization tokens which has handled all my reachout emails. Just add the contact, enroll in sequence.
3. Next thing that hubspot made me easier was with the Apollo Integration, initially we use to copy the emails via Apollo and create contact. Either we need to copy all the details and add in the fields of hubspot. A lot of manual task. Later I integrated with Apollo a very quick and easy integration which creates contacts with all the details instantly. Then I just have to enroll it in the sequence.


    Deva D.

Hubspot the Go to CRM

  • August 01, 2025
  • Review provided by G2

What do you like best about the product?
Hotspot is very easy to use CRM, the integration and everything about it is perfect
What do you dislike about the product?
Hotspot cadence need more enhancement in terms of accessibility and features.
What problems is the product solving and how is that benefiting you?
This is a go to CRM for me to have all the data stored in one place, doing my daily task and sending out sequence.


    Mechanical or Industrial Engineering

Great CRM for SMEs

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Order, integrations, use of AI, personalisation, UX, GDPR compliance
What do you dislike about the product?
Still limited for enterprise users, extension is not working properly with Outlook (but with Gmail is ok)
What problems is the product solving and how is that benefiting you?
Organise information and keep track of activities with prospects and leads, data analysis and statistics to improve overall performance, multiplatform integration


    José Gabriel L.

Hubspot helps me to handle al my deals on an easy way

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I have all customer information in one place, I can easily access from the computer or cell phone
What do you dislike about the product?
some options are not available on celular phone
What problems is the product solving and how is that benefiting you?
I can call the customer directly from the app, that saves me time and avoid errors dialing


    Education Management

The ideal CRM for all your leads and prospect information organized in one place.

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Easily build pipelines, customize deal stages, and organize your information effortlessly.
What do you dislike about the product?
While HubSpot offers a free version, key features are locked behind paid plans that scale quickly in cost — especially since PRO and Entrerprise tiers charge p/ user.
What problems is the product solving and how is that benefiting you?
We handle a high volume of prospects due to our business model and our portfolio of over 200 contuining education and graduate programs. This tool allows us to stay organized and manage everything efficiently.


    Kanchi K.

A CRM That make Work simpler for Sales Teams

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Automation features and communication tracking
What do you dislike about the product?
The frequent bugs and feature glitches can be frustrating
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me stay on top of every lead without things slipping through the cracks. It automates follow-ups, tracks emails, and keeps all communication in one place, which means I spend less time juggling tools and more time closing deals. It’s like having a digital assistant that never forgets.


    Alli R.

HubSpot, great for most things!

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I like the tracking aspects of HubSpot, considering that multiple eyes could be on one account/contact...no more miscommunication because someone forgot to click "reply all".
What do you dislike about the product?
I think it has a lot of glitches and outages right now, but I don't know how much that could be helped.
What problems is the product solving and how is that benefiting you?
Mainly contact communication tracking.


    Denise G.

Client Relations

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Overview of pipeline
integrations
automations
What do you dislike about the product?
slow developement of the overall platform
What problems is the product solving and how is that benefiting you?
daily routine
keeping track


    Victor P.

Outstanding All-in-One CRM Solution

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
I've been using HubSpot for [insert time frame, e.g., "over a year"], and it's been a game-changer for our business. The platform is incredibly user-friendly, integrates seamlessly across departments, and offers powerful tools for sales, marketing, and customer service.

What stands out the most is the level of support and resources HubSpot provides — from helpful onboarding to ongoing training materials and responsive customer service. Their automation features and analytics have made it so much easier to streamline workflows and make data-driven decisions.

Highly recommend HubSpot to any team looking to grow efficiently and stay organized. It's more than just a CRM — it's a complete growth platform.
What do you dislike about the product?
Some times I have faced issues with its loading. Might be internet issue too.
What problems is the product solving and how is that benefiting you?
Whenever I have faced anu issue the online support team has helped me out to get it resolve it.


    Matthew T.

Improved CRM over Salesforce

  • July 31, 2025
  • Review provided by G2

What do you like best about the product?
Managing complex client database for the org
What do you dislike about the product?
Missing features for contacting clients, SMS integration
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is solving several key challenges in our sales process, primarily around organization, visibility, and efficiency. It centralizes all of our contacts, communication, and deal activity in one place, which significantly reduces time spent switching between tools and helps ensure nothing falls through the cracks.