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Reviews from AWS customer

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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Prajwal B.

Powerful Yet User-Friendly – HubSpot Sales Hub Keeps Us Aligned and Efficient"

  • July 28, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub stands out for how easy it is to use and customize to our team’s needs. The interface is intuitive, which means we spend less time figuring things out and more time actually selling.

The implementation was smooth, and we were up and running quickly with helpful onboarding resources and support. Their customer support is also top-notch—responsive, knowledgeable, and always ready to help when we hit a roadblock.
What do you dislike about the product?
The main area for improvement would be around reporting and customization at the free or starter tiers—some advanced features are only available at higher pricing levels. Also, while the system is powerful, certain customizations can get a bit complex without technical help.

That said, these are minor compared to the overall value it provides.
What problems is the product solving and how is that benefiting you?
Before using HubSpot Sales Hub, we struggled with scattered lead data, manual tracking, and inconsistent follow-ups. It was hard to get visibility into where deals stood or who was responsible for what.

Now, everything lives in one place—from contacts and emails to deal stages and call logs. It keeps our sales team aligned and makes sure no opportunity falls through the cracks. The automation and workflows have saved us hours each week, and we’re now able to track performance, set tasks, and prioritize leads far more effectively.

Overall, it’s helped us close deals faster, stay more organized, and deliver a better experience to our prospects.


    Abhishek S.

Great Visibility, with Room for Flexibility

  • July 27, 2025
  • Review provided by G2

What do you like best about the product?
I love the pipeline visibility, email tracking, and automation features. It saves a lot of time and keeps our sales team organized. Integration with Gmail and LinkedIn is also a big plus.
What do you dislike about the product?
Some useful features are locked behind expensive plans, and customizations can be limited for complex sales processes. More flexibility in reporting and workflows would be great.
What problems is the product solving and how is that benefiting you?
streamlined our sales process by centralizing deals, automating follow-ups, and improving pipeline visibility. It’s helped us close deals faster and stay more organized.


    Environmental Services

First Time using HubSpot

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
The many filters you can use to drill down for info you are looking for
What do you dislike about the product?
Too many steps to enter new leads. Not as intuitive as I am used to
What problems is the product solving and how is that benefiting you?
lead entry and follow up and reporting


    Abraham A.

An excellent system for managing my company.

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Its ease of use and comprehensive management of sales, customer service, and marketing
What do you dislike about the product?
That integrations are usually very costly compared to other competitors (WHATSAPP)
What problems is the product solving and how is that benefiting you?
The commercial management of leads


    Financial Services

Hubspot sales Review

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Notifications are good to my email and provides good information of lead directly to you once someone submits their interest.
What do you dislike about the product?
Hard to use interface. Does not seem like information is organized well.
What problems is the product solving and how is that benefiting you?
Help funnel leads into our company and organizes their information based on interest.


    Pete B.

Makes life easier

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Creating reports, forecasting and transparency across the team.
What do you dislike about the product?
Not really many downsides to it. I found that changing fields/ properties wasn't as intuitive as I'd have liked, but having dived into the Hubspot academy, it's all very easy to use now.
What problems is the product solving and how is that benefiting you?
Just having transparency into deals and sales activities within them.


    Saad J.

A good well rounded software

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
The fact that Hubspot provides a comprehensive solution for both Marketing, Sales and Operations is an excellent benefit for my team. It's comprehensive and easy to understand.
What do you dislike about the product?
It's one of the market leaders, so the pricing is pretty steep. Especially the addons which can bring up the annual package quite high.
What problems is the product solving and how is that benefiting you?
A comprehensive source of truth for all of our sales initiatives. Before, all our information was scattered.


    Benjamin M.

4 years with HubSpot Sales Hub with daily use: I still recommend it

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
After four years of daily use in a RevOps context, what stands out is how reliable and straightforward the platform is. The interface is clear and helps keep teams on the same page effortlessly. Sales Hub’s automation capabilities and customizable workflows make it easy to adapt processes as the company grows. The product team is on fire, there are product updates regularly.
What do you dislike about the product?
Some limitations are noticeable when you want to push customization, especially for detailed dashboards or more advanced reporting, but 95% of use cases are covered and there are always workaround
What problems is the product solving and how is that benefiting you?
Sales Hub keeps operations smooth and makes cross-team work simple.


    Construction

Must Have software

  • July 23, 2025
  • Review provided by G2

What do you like best about the product?
organized deals and customers. Can easily review a deal after months without having to search every email in outlook. All the activities are within customer's card. Every email and every file exchanged are in there.
What do you dislike about the product?
searching in Greek language is a downside. It should support Greek language too.
What problems is the product solving and how is that benefiting you?
we can easily distinguish which customers are worth out time,based on number of deals and the total engagement we had with him. Huge help is also customer;s card which includes every interaction we had with him/her


    Gonzalo M.

Great product, large learning curve

  • July 21, 2025
  • Review provided by G2

What do you like best about the product?
Consolidates all CRM information into one place. Various features. It takes a while to configure modules.
What do you dislike about the product?
Large learning curve. Integrations can be complicated, expensive and extensive.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub has helped us cut down on manual data entry and keep track of deals more easily. It brings all our sales activities into one place, so we’re not bouncing between different tools or missing important updates. As a result, our team works more smoothly together, follows up with leads faster, and closes more deals. It’s taken a lot of the guesswork out of the sales process.