Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Formidable All-In-One CRM Solution
What do you like best about the product?
The sequencing function is a game-changer, allows you to pace your outreach efforts in a succinct and simple fashion. The ability to integrate the tool seamlessly with other platforms is beyond valuable. The ease of implementation is another massive plus for HubSpot. This has become our everyday solution for all leads as a team/company.
What do you dislike about the product?
It lacks truly intuitive tools that tracks the health of particular leads and when follow-ups and outreach is integral to moving the lead forward through the sales funnel. Customer support can be a bit of a lag as well.
What problems is the product solving and how is that benefiting you?
It provides an all-in-one solution for all marketing/sales leads in a single/uniform platform that the entire team can use every single day.
From Chaos to Clarity: How HubSpot Transformed Our Workflow
What do you like best about the product?
1. Sales and Marketing in Harmony
You get a unified platform that combines CRM, sales automation, and marketing tools. No more bouncing between tabs like you’re in a browser Olympics.
2. Automation That Doesn’t Feel Robotic
Sales Hub lets you automate repetitive tasks (emails, follow-ups, lead rotation), but you can still personalize everything to keep that human touch. So yes, your reps can finally stop living in their inboxes.
3. Clear, Actionable Dashboards
Real-time pipeline visibility, custom reports, and forecasting tools that don’t require a PhD in Excel. Even your busiest manager can glance and get the gist.
4. Seamless Communication Tools
You can make calls, send emails, log notes, and even chat with leads—all from one place. Fewer tools, less chaos.
5. Linked to the Free CRM
HubSpot’s CRM is free and pretty robust on its own. Sales Hub builds on it without trying to reinvent the wheel or nickel-and-dime you into madness.
You get a unified platform that combines CRM, sales automation, and marketing tools. No more bouncing between tabs like you’re in a browser Olympics.
2. Automation That Doesn’t Feel Robotic
Sales Hub lets you automate repetitive tasks (emails, follow-ups, lead rotation), but you can still personalize everything to keep that human touch. So yes, your reps can finally stop living in their inboxes.
3. Clear, Actionable Dashboards
Real-time pipeline visibility, custom reports, and forecasting tools that don’t require a PhD in Excel. Even your busiest manager can glance and get the gist.
4. Seamless Communication Tools
You can make calls, send emails, log notes, and even chat with leads—all from one place. Fewer tools, less chaos.
5. Linked to the Free CRM
HubSpot’s CRM is free and pretty robust on its own. Sales Hub builds on it without trying to reinvent the wheel or nickel-and-dime you into madness.
What do you dislike about the product?
1. The Price Creeps Up… Fast
The free CRM is a great gateway drug, but once you get into Sales Hub Pro or Enterprise territory, it can start to feel like you’re paying by the click. Add-ons, extra seats, and advanced features = dollar signs.
2. Feature Lock-In at Higher Tiers
Want full reporting, playbooks, or advanced automation? Better be ready to upgrade. Some pretty basic features are paywalled behind the Pro or Enterprise tiers, which can feel a bit like being charged extra for seatbelts in a car.
3. Customization Can Be Limiting
It’s super user-friendly… until you want to go off-script. For companies with complex sales processes or unique data structures, HubSpot’s “one-size-fits-most” approach can feel restrictive compared to something like Salesforce.
4. Integrations Aren’t Always Plug-and-Play
Yes, HubSpot has tons of integrations—but not all of them are smooth. Some require middleware (like Zapier), and others don’t sync as cleanly as advertised.
5. Can Be Sluggish at Scale
Large databases or very active teams may notice lag when loading records, switching pipelines, or syncing data. HubSpot’s strength is its simplicity—but sometimes that simplicity comes at the cost of performance under heavy load.
The free CRM is a great gateway drug, but once you get into Sales Hub Pro or Enterprise territory, it can start to feel like you’re paying by the click. Add-ons, extra seats, and advanced features = dollar signs.
2. Feature Lock-In at Higher Tiers
Want full reporting, playbooks, or advanced automation? Better be ready to upgrade. Some pretty basic features are paywalled behind the Pro or Enterprise tiers, which can feel a bit like being charged extra for seatbelts in a car.
3. Customization Can Be Limiting
It’s super user-friendly… until you want to go off-script. For companies with complex sales processes or unique data structures, HubSpot’s “one-size-fits-most” approach can feel restrictive compared to something like Salesforce.
4. Integrations Aren’t Always Plug-and-Play
Yes, HubSpot has tons of integrations—but not all of them are smooth. Some require middleware (like Zapier), and others don’t sync as cleanly as advertised.
5. Can Be Sluggish at Scale
Large databases or very active teams may notice lag when loading records, switching pipelines, or syncing data. HubSpot’s strength is its simplicity—but sometimes that simplicity comes at the cost of performance under heavy load.
What problems is the product solving and how is that benefiting you?
Problem 1: Disorganized or Scattered Sales Processes
Solution: A centralized, all-in-one sales platform
Benefit: No more jumping between Excel, your email, a CRM, and a sticky note with someone’s phone number. Everything—contacts, deals, emails, notes, tasks—is in one place. It keeps the team aligned and makes onboarding new reps a breeze.
Problem 2: Wasted Time on Manual Tasks
Solution: Workflow automation and email sequences
Benefit: Reps spend more time selling and less time clicking. Follow-ups, reminders, lead rotation—it’s all automated. This means faster response times and fewer leads slipping through the cracks (aka money left on the table).
Problem 3: Lack of Visibility into Pipeline and Performance
Solution: Real-time dashboards and custom reporting
Benefit: You can forecast sales, track KPIs, and spot bottlenecks without having to chase down team members or build pivot tables. Leadership gets clarity, and reps know exactly where they stand.
Problem 4: Cold, Impersonal Outreach
Solution: Personalization tokens, templates, and contact insights
Benefit: Outreach stays personalized at scale. Your emails sound like a human wrote them (because one did), and prospects are more likely to engage. It helps you build trust and close faster.
Problem 5: Sales and Marketing Silos
Solution: Tight integration with Marketing Hub and CRM
Benefit: Sales gets better-qualified leads. Marketing gets feedback. Everyone stops playing the blame game and starts working toward shared goals. It’s like couples therapy for your revenue teams.
Solution: A centralized, all-in-one sales platform
Benefit: No more jumping between Excel, your email, a CRM, and a sticky note with someone’s phone number. Everything—contacts, deals, emails, notes, tasks—is in one place. It keeps the team aligned and makes onboarding new reps a breeze.
Problem 2: Wasted Time on Manual Tasks
Solution: Workflow automation and email sequences
Benefit: Reps spend more time selling and less time clicking. Follow-ups, reminders, lead rotation—it’s all automated. This means faster response times and fewer leads slipping through the cracks (aka money left on the table).
Problem 3: Lack of Visibility into Pipeline and Performance
Solution: Real-time dashboards and custom reporting
Benefit: You can forecast sales, track KPIs, and spot bottlenecks without having to chase down team members or build pivot tables. Leadership gets clarity, and reps know exactly where they stand.
Problem 4: Cold, Impersonal Outreach
Solution: Personalization tokens, templates, and contact insights
Benefit: Outreach stays personalized at scale. Your emails sound like a human wrote them (because one did), and prospects are more likely to engage. It helps you build trust and close faster.
Problem 5: Sales and Marketing Silos
Solution: Tight integration with Marketing Hub and CRM
Benefit: Sales gets better-qualified leads. Marketing gets feedback. Everyone stops playing the blame game and starts working toward shared goals. It’s like couples therapy for your revenue teams.
Hubspot - User friendly CRM
What do you like best about the product?
Sequences, property customization and workflow configuration
What do you dislike about the product?
limitations with inbox features and settings. Communication management between records and limitations on reporting. Issues with email to Hubspot intergration
What problems is the product solving and how is that benefiting you?
customer communication tracking and management. Deal management and customer complaint management. We also use it for supplier tracking and communications but this is not ideal for the future
Easy to use CRM with best in class support
What do you like best about the product?
I have worked with major crm providers and hubspot stands apart ,its very convenient to use and even a non technical person can use it and if you are ever stuck in a particular task , there is always hubspot support to help you out. the utm parmaters integrated with hubspot lets me know sales touchpoints and important events can be tracked within activity centre . Consistent in providing updates like chatgpt,wizi ,clearbit integrations.
What do you dislike about the product?
I feel list building consumes some time (the time to populate the data).Similarly i feel while creating reports few properties are missing which i have access in lists.
What problems is the product solving and how is that benefiting you?
Hubspot is filling in the missing gaps in our sales process.i get to see a 360 view of all the activities a contact has done (like engagements , webinar registrations , resource downloads, email opens). the new wizi feature lets me even to get the summarization of their phone calls . i can add notes ,assign tasks to people in my company .
Positive
What do you like best about the product?
Ease of use, Number of Features, ease of integration
What do you dislike about the product?
The deal view has to many information, should be simplier
What problems is the product solving and how is that benefiting you?
Organizing leads and setting up tasks
Good crm
What do you like best about the product?
Easy to overlook. One of the easiest crm to use
What do you dislike about the product?
Nothing pretty mich, I Like Almosen everything
What problems is the product solving and how is that benefiting you?
To Take notes and keep track
Perfect Tool to Track and Close Deals
What do you like best about the product?
What I like best is how easy it is to manage my entire sales pipeline in one place. The interface is clean, the email tracking is super helpful, and the automation saves me a ton of time.
What do you dislike about the product?
Some of the advanced features are only available in higher-tier plans, and the reporting feels a bit limited unless you upgrade. also should have some features like I can Star mark my lead It basic.
What problems is the product solving and how is that benefiting you?
helps me keep track of leads, follow-ups, and deal stages without anything slipping through the cracks. It keeps my sales process organised and saves time with automation, which means I can focus more on closing deals.
Our Sales Brain!
What do you like best about the product?
We started a bit shy of implementig Hubspot as our CRM in our Startup, but as time passed and we used it more, we found it valuable to track our sales contacts and deals.
What do you dislike about the product?
The option tu customize everything is a two-way thing. For starters is waaaay too much, but after some time its a blessing. It adapts to our needs.
What problems is the product solving and how is that benefiting you?
We track any conversation or activity done on leads, and current clients.
Hubspot - right tool for small growing companies
What do you like best about the product?
If you're a small business (5-15 million) annual rev - Hubspot is a good tool. It's easy to set up and if you combine it with marketing and sales hub, you can get a full picture of your client from prospect-customer lifecycle.
I like the ability to customize workflows, create line items, and build recurring revenue reporting, and I like that I can use one tool to get MOST of what I need done.
I converted fro Salesforce and had a large tech stack - web, marketing, email automation, sales automation, prospecting, calendar and schedulign links, actual crm, support/ticketing tool.
We have consolidated all of those systems to hubspot. there are some limitations but overall the ability to use one tool to get me 85-90% of where I need to be is a great answer for our organization.
I like the ability to customize workflows, create line items, and build recurring revenue reporting, and I like that I can use one tool to get MOST of what I need done.
I converted fro Salesforce and had a large tech stack - web, marketing, email automation, sales automation, prospecting, calendar and schedulign links, actual crm, support/ticketing tool.
We have consolidated all of those systems to hubspot. there are some limitations but overall the ability to use one tool to get me 85-90% of where I need to be is a great answer for our organization.
What do you dislike about the product?
i do not like that they dont' have recurring revenue built into the deals functionality.
I don't like that contact /company/ deal associations are not required. Every contact should be associated with a company. Every closed eal regardless of stage should be required to have a contact and company association. It is annoying that this can't be forced - so it requires clean up to keep client and ex client lists clean.
I don't like that contact /company/ deal associations are not required. Every contact should be associated with a company. Every closed eal regardless of stage should be required to have a contact and company association. It is annoying that this can't be forced - so it requires clean up to keep client and ex client lists clean.
What problems is the product solving and how is that benefiting you?
visbility into sales team activity / sales revenue / workflows to simplify prospecting / scheduling / closing
Great CRM software, with multiple features
What do you like best about the product?
Being able to see when and how customers are interacting with communications sent to them.
What do you dislike about the product?
There can be some learning required to utilise the service fully
What problems is the product solving and how is that benefiting you?
Just keeping an eye on all outreachwith clients, and able to identify leads by their score.
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