Sales Hub Enterprise
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All in one
What do you like best about the product?
The tasks and deal flow ability and email tracking.
What do you dislike about the product?
The app is not very user friendly. Needs more.
What problems is the product solving and how is that benefiting you?
Keeping our team on the same page.
Hubspot Sales Hub
What do you like best about the product?
Sales Hub is super helpful for creating dashboards under a single view and also tracking of leads stages seamlessly.
What do you dislike about the product?
Its not well integrated with marketing tools like socials.
What problems is the product solving and how is that benefiting you?
I dont need to juggle between too many platforms now. All i need related to sales can be checked under one single tab anytime everytime.
For Sales-Focused Teams It Works Well But With Limits
What do you like best about the product?
We have found it easy to get set-up and running with HubSpot Sales, adding in Contacts, Companies and Deals. So as a place in which to hold all our prospects and sales contacts it is ideal. During the implmentaion process we got help from Customer Support so that was a big help in dealing with some of the teething problems.
So for the user who is working from a Diary and Excel Spreadsheet then this is an easy first step.
So for the user who is working from a Diary and Excel Spreadsheet then this is an easy first step.
What do you dislike about the product?
The cost is very high for what you get - so be carefull with the number of users who are given access.
The other issue is that the "Sales Hub" is only intended for sales, so once your deal gets past the stage of "Deal Done" the process that follows is not handled well. So for example, we have a deal to provide 20 days consultancy over the next 3 months - all the details of the deal and the costs are held in Hubspot, but the delivery stage falls outside.
So as a planning tool it is good, but perhaps it is based on the model where the salesperson gets the signed documents and that is his job done and he/she walks away. But real life is not like that and the deal is not really closed until it is paid.
The other issue is that the "Sales Hub" is only intended for sales, so once your deal gets past the stage of "Deal Done" the process that follows is not handled well. So for example, we have a deal to provide 20 days consultancy over the next 3 months - all the details of the deal and the costs are held in Hubspot, but the delivery stage falls outside.
So as a planning tool it is good, but perhaps it is based on the model where the salesperson gets the signed documents and that is his job done and he/she walks away. But real life is not like that and the deal is not really closed until it is paid.
What problems is the product solving and how is that benefiting you?
Central location of all customer / lead data
Simple to use
What do you like best about the product?
Seamless integration with CRM, making pipeline management incredibly smooth. the user-friendly interface makes adoption easy for teams of any size. Overall, it’s a powerful yet intuitive tool that keeps sales teams productive and focused on closing deals rather than juggling admin tasks.
What do you dislike about the product?
The pricing can be a bit steep, especially for scaling teams that need access to premium features.
What problems is the product solving and how is that benefiting you?
It solve the challenge of disorganized sales processes and inefficient follow-ups.
The detailed reporting also provides valuable insights, allowing us to refine our sales strategy and focus on what works best
The detailed reporting also provides valuable insights, allowing us to refine our sales strategy and focus on what works best
One of the best CRMs among the big shots
What do you like best about the product?
Overall the CRM does the job of what you would export out of a CRM for sales, from filtering to updating contacts, adding notes and even reminders. The reports section is something that helps alot if your account is setup well, even the journeys.
What do you dislike about the product?
Too difficult for newbie to setup, you might require some professional help at start.
What problems is the product solving and how is that benefiting you?
Managing companies and contcats data and workflow from prospect to lead to customwr.
Easy to use. excellent support
What do you like best about the product?
It's an easy interface to navigate and supoport is easy to find and clear to understand.
What do you dislike about the product?
Nothing springs to mind - it's all good so far.
What problems is the product solving and how is that benefiting you?
Increased our comms chain exponentially.
Good experience but could be better
What do you like best about the product?
I like that all our clients information is stored in just one place. It makes it more efficient for the different teams to work (sales, administration and invoicing, etc.)
What do you dislike about the product?
For the invoicing process, there are many important features that we are missing and could improve efficiency:
1. No possibility to create credit notes directly from an existing invoice (workaround is creating a new invoice as credit note, which takes longer time)
2. Email templates are not embedded on the invoicing email feature; instead, you need to go to the crm email template and use it from there.
3. Automatic reminders are not possible with the starter subscription
4. 0% VAT is not working and wrongly adding a couple of cents to it, which makes it wrong from a tax point of view. Work around is to manually add lines, which again takes longer.
5. There is not much guidance when trying to leverage Hubspot. Documentation is very confusing and it's full of links bringing you here and there.
6. No possibility to connect Hbspot to our bank account to produce financial reports and dashboards directly from Hubspot.
1. No possibility to create credit notes directly from an existing invoice (workaround is creating a new invoice as credit note, which takes longer time)
2. Email templates are not embedded on the invoicing email feature; instead, you need to go to the crm email template and use it from there.
3. Automatic reminders are not possible with the starter subscription
4. 0% VAT is not working and wrongly adding a couple of cents to it, which makes it wrong from a tax point of view. Work around is to manually add lines, which again takes longer.
5. There is not much guidance when trying to leverage Hubspot. Documentation is very confusing and it's full of links bringing you here and there.
6. No possibility to connect Hbspot to our bank account to produce financial reports and dashboards directly from Hubspot.
What problems is the product solving and how is that benefiting you?
Centralising all our clients' information in just one place
Helpful in gather data of customer and follow-up.
What do you like best about the product?
Its helpful in your routine meetings and follow-up ,having a detail knowledge about customer.Easy for new commers to use .
What do you dislike about the product?
too long to create single customer.On time entry can be change
What problems is the product solving and how is that benefiting you?
we can esily find the meeting scheduled with our customer and can easily gets his previous meeting detail with leads status.
Great system
What do you like best about the product?
Helps us keep track of sales and our contacts
What do you dislike about the product?
Can be complicated to understand the layers of seats avaialble
What problems is the product solving and how is that benefiting you?
Keeping all of our sales prospects and opportunties in one place
HubSpot makes sales easier
What do you like best about the product?
HubSpot Sales Hub makes it easy to stay on top of ongoing sales and deals.
What do you dislike about the product?
Not much that I dislike, perhaps some UI things.
What problems is the product solving and how is that benefiting you?
HubSpot has consolidated our sales efforts and made is easy to track what is going on across the board.
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