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Reviews from AWS customer

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    Shawn M.

Great for Small and Large businesses

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
The easy setup/implementation and intuitive work flow so that I can get what I need done with out any guessing on where things are at. A lot of features! I do like the integration it offers.
What do you dislike about the product?
When working quickly I noticed sometimes there is a small lag time when I request a page or report. But maybe I'm impatient. Depending on what you need you can quickly find you need to upgrade your account.
What problems is the product solving and how is that benefiting you?
Prospective and lead workflow. It helps to streamline our engagement from social media to website contact.


    Joshua Foster C.

Decent CRM with Room for Automation Improvement

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
I find it incredibly beneficial that HubSpot Sales Hub connects effortlessly to my email and automatically creates leads for me. Additionally, its user-friendly nature makes it easy to navigate, and I appreciate the ability to book meetings seamlessly within the platform. The visual chart of the CRM process is great for understanding the full sales cycle, adding value to my workflow.
What do you dislike about the product?
{"I'm confused with leads and deals; there are too many different moving pieces that are all on different tabs, and I'm unsure what to do with them.","I wish there was a way to connect to deals and track them automatically.","I wish for a simpler version with more automations that are really plug and play, as right now a lot of manual work needs to be done."}
What problems is the product solving and how is that benefiting you?
I find the product connects to my email and creates leads automatically, providing visual charts for the CRM process and simplifying booking meetings.


    Robert M.

Better than Salesforce

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Product mostly does what you need it to do and there are professional services firms to help you figure out that which isn't obvious.
What do you dislike about the product?
Nickel and diming you at every turn is stupid.
What problems is the product solving and how is that benefiting you?
Keeping all of my sales information in one place. It is easy to use for the most part but I occasionally need help using new features and the employees don't always have adequate training on new features.


    Nadia S.

Great tool for Sales teams

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Hubspot has been great for our sales operations. Very easy to use, easy to implement. We use it on a daily basis, integrated with other softwares such as gmail, pandadoc, stripe. Customer Support is also a highlight. We also use diverse tools inside the software that helps marketing, operations, etc.
What do you dislike about the product?
Pricing can be a barrier, specially for small business.
What problems is the product solving and how is that benefiting you?
CRM, tracking communication with deals and clients, sending quotes, managing leads and contacts, templates for communication, marketing caimpaings and more!


    Chandan S.

Overall a very good experience using HubSpot

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Best part is the Analytics dashboard for overall improvement for Sales person
What do you dislike about the product?
Sometimes notification get missed for a follow up/task.
What problems is the product solving and how is that benefiting you?
It helps me targeting my prospect and keeping all data at one place and easily available at your fingertip.


    Shelby M.

HubSpot is a great tool, especially for smaller organizations with a big reach.

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot is very intuitive and easy to use. They have a lot of functions that really help make sales and marketing easy to organize.
What do you dislike about the product?
HubSpot has a lot of tools and functions, each in different paid versions. Sometimes, it can be frustrating to have some access to one particular function, but not get the entire capabilities.
What problems is the product solving and how is that benefiting you?
HubSpot is helping us keep our sales and marketing database, allows us to track sales and marketing activities, and send sales and marketing emails. We use HubSpot every single day and use it as our source of truth.


    Tarun K.

Best CRM in Market!

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
This tool is very useful for keeping track of your daily tasks at work.
What do you dislike about the product?
There isn't anything I dislike about this so far. However, I'm considering connecting it with Rocketreach.
What problems is the product solving and how is that benefiting you?
In my job, I have a lot of tasks assigned to me, such as coordinating with clients and following up on emails. Trying to remember all of these in my head is not easy—in fact, it can feel impossible. However, Hubspot makes this much easier.


    Marketing and Advertising

Hubspot Sales Review

  • September 30, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use, simple set-up, great variety of tools for tracking (lists, tasks, etc)
What do you dislike about the product?
Aircall integration, it is super buggy and opens many tabs which slows the whole computer down
What problems is the product solving and how is that benefiting you?
Used to have the problem where id track everything in different places now I can just do everything out of hubspot


    Aniket P.

A powerful and easy-to-use tool for sales tracking and automation

  • September 27, 2025
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub is very user-friendly and makes it simple to manage pipelines, track deals, and automate repetitive tasks. The integration with email and CRM is seamless, which helps in personalizing outreach and improving follow-ups. I also like the detailed reporting dashboards that give clear insights into sales performance and team productivity. The ease of implementation and the wide range of features make it suitable for both small teams and growing businesses. I have been using it on a daily basis, and this helps me keep track of each customer and lets my team provide better customer support.
What do you dislike about the product?
While the core features are excellent, some advanced functionalities are locked behind higher-tier plans, which can get expensive for smaller organizations. At times, customization options for reports and workflows feel a bit limited compared to other tools. Additionally, the mobile app could be more responsive and feature-rich to match the desktop experience.
What problems is the product solving and how is that benefiting you?
What problems is HubSpot Sales Hub solving and how is that benefiting you?
HubSpot Sales Hub has helped us centralize our sales activities, replacing multiple disconnected tools with one platform. It solves the problem of tracking leads and deals manually by giving full visibility into the pipeline. Automation of follow-ups and reminders ensures that no opportunity is missed, saving time and improving productivity. The built-in analytics also help us identify bottlenecks and focus on the right deals, ultimately leading to faster conversions and better revenue outcomes.


    Morgan S.

best crm and it is the easiest to use worth every penny

  • September 27, 2025
  • Review provided by G2

What do you like best about the product?
the sales hub keeps our sales and leads easier to maintain process orders and see sales data. layout is perfect
What do you dislike about the product?
i have nothing negativity to say about this product
What problems is the product solving and how is that benefiting you?
keeping detailed and organized sales data and lead management. i can put so many things together on auto pilot so i never miss a step in the sales process.