Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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A simple and reliable CRM for daily sales work
What do you like best about the product?
I like how simple and intuitive it is. The pipeline view, tasks, and contact timeline help keep everything organised without extra effort. It’s easy to onboard new team members, and the automation saves a lot of manual work.
What do you dislike about the product?
Some features feel locked behind higher tiers, especially reporting. Also, loading times can be slow when switching between records, and the email editor could be more flexible.
What problems is the product solving and how is that benefiting you?
It helps me keep track of deals, conversations, and follow-ups in one place. We don’t miss opportunities, and the team works more consistently. It also gives clearer visibility into pipeline health and next steps.
Sales Workspace & Automation Make Our Workflow Smoother and More Efficient
What do you like best about the product?
Sales Workspace, Documents, Sequences, and Sales Analytics are the features I like the most. The automation of sales processes is also worth mentioning, as it makes the overall workflow smoother and more efficient.
What do you dislike about the product?
The pre-built templates and reports could be improved.
What problems is the product solving and how is that benefiting you?
It has made our sales processes more efficient by improving sales tracking and forecasting, helping us recycle leads, nurture them, and track leads through different pipelines.
Personalized and Reliable for Lead Management
What do you like best about the product?
I use HubSpot Sales Hub for lead scoring, lead management, data management, and sequences, which helps ensure a smooth sales process. The customization options are very reliable and it solves every problem related to sales, especially with lead scoring and reporting. I love the personalization aspect, particularly the ability to create reports related to lead generation. It's easy to manage leads by generating reports and using lead scoring, and I can customize the columns to my requirements. The initial setup was quite easy.
What do you dislike about the product?
I would recommend a little more automation in this.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me with lead scoring and management, data management, and customizing reports for lead generation, which solves sales process issues and lead mismanagement.
Easy to Use Yet Powerful—HubSpot Sales Hub Keeps Our Pipeline Organized
What do you like best about the product?
I like HubSpot Sales Hub best for how **easy it is to use while still being powerful**. It keeps emails, calls, deals, and follow-ups in one place, automates a lot of the busywork, and gives clear visibility into the pipeline—so it’s easier to stay organized and close deals faster.
What do you dislike about the product?
The main downside is that **advanced features get expensive quickly** as you scale. Some customization and reporting options can also feel limited without upgrading, and complex sales processes sometimes require workarounds or integrations rather than being fully native.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of **organizing and automating sales work**. It benefits me by **saving time, keeping everything in one place, and helping me close deals more efficiently**.
Very User-Friendly App That’s Easy to Love
What do you like best about the product?
I really like the APP. Very user friendly
What do you dislike about the product?
A few too many item lines to fill in such as industry etc
What problems is the product solving and how is that benefiting you?
I not experienced any problems at this time
Effortless Setup, Streamlined Collaboration
What do you like best about the product?
I love that HubSpot Sales Hub is simple to use and easy to navigate. The user interface is very clear, which makes it super quick to see what pipeline and opportunities there are without having to learn a completely different system. It's also refreshing how easy it was to set up, with a lot of configuration possibilities.
What do you dislike about the product?
For me, it's mainly just due to permissions and the fact that you have to have a specific sales hub seat, which is obviously an additional cost.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub gives me full visibility into our pipeline and helps me track how marketing qualified leads are progressing through the sales cycle.
Clear Pipeline Visibility, Excellent for Sales Management
What do you like best about the product?
I like HubSpot Sales Hub for the clear visibility it provides of our pipeline. It shows the actual status of the sales team, which helps in making correct decisions and planning the future for the team. I also find it valuable for revenue prediction, which is crucial. The automated follow-up features are great for reducing manual work.
What do you dislike about the product?
The initial setup is a bit time-consuming as everything needs to be set before automation works.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for pipeline management, which gives me clear visibility and helps in making correct decisions and revenue predictions. It reduces the need for manual follow-ups, enhancing the efficiency of my sales process.
Streamlined CRM with Room for Reporting Improvement
What do you like best about the product?
I find the ease of finding what I need in HubSpot Sales Hub really helpful. I also appreciate how easily it integrates with Gmail, allowing me to properly track everything and see customer details within the extension. It cuts down time spent going back and forth looking at data since everything is all in one spot.
What do you dislike about the product?
There is no commission reporting and the goals are limited. Primarily on outbound, the only option for outbound metrics is calls. We primarily email for outbound and there is no way of tracking that without creating your own properties and custom reports. It was a bit tough at the start, but they had us use an onboarding company that helped to set us up for a fee.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub as our CRM to input goals, create reports, and dashboards. It integrates easily with Gmail to track customer details and cuts down on time spent finding data, keeping it all in one spot.
User-Friendly Interface with Powerful Automation
What do you like best about the product?
I use HubSpot Sales Hub to manage our database of contacts and all of our automated email communication. I appreciate that it minimizes the need to update information in multiple places and reduces the manual work of sending out regular session reminder emails. I like the clean and easy-to-use interface, and it's multi-purpose. I also find the reporting features valuable.
What do you dislike about the product?
Some of the reporting or workflow features require workarounds and aren't very straightforward. Rather than needing to create 2 separate segments or reports, there should be a feature where you can have a segment within a segment.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to minimize updating information in multiple places and reduce manual work in sending session reminder emails.
Great Usability with Some Cost Constraints
What do you like best about the product?
I find HubSpot Sales Hub to be quite user-friendly and adjustable, making it easy to understand even for non-technical users. I really like its intuitive interface and the drag-and-drop feature because they simplify the process. The AI assistant helps a lot, and I appreciate how I can have tailored pipelines and data views customized to my needs. The no-code automations are a big plus for efficiency.
What do you dislike about the product?
The price is high, and I don't like the feature gatekeeping. Reporting constraints like limiting to 1000 rows are frustrating, and data migration is a mess.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub keeps sales information organized for our team, letting us track quotes, sales data, and customer stages easily.
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