Sales Hub Enterprise
HubSpotExternal reviews
10,014 reviews
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Great CRM Tool for Sales and Support!
What do you like best about the product?
We love Hubspot with full heart! You should give it a try!
What do you dislike about the product?
Limited function in terms of the customer support category.
What problems is the product solving and how is that benefiting you?
Managing our sales pipeline and track the sales team performance toward the quarter goal.
Extremely user friendly and helpful
What do you like best about the product?
A great deal of sales statistics and information. A good part of this end result is effortless as it comes from your daily interactions with Sales Hub.
What do you dislike about the product?
I am hard to find any dislikes to Sales HUB
What problems is the product solving and how is that benefiting you?
Ability to task and follow up quotes and correspondence all from Hubspot
Good product, great support, decent updates
What do you like best about the product?
I love being able to keep everything together in one place, across multiple teams. The workflows do a lot of lifting and the integrations are good. The tech support is awesome for immediate light and medium lift needs.
What do you dislike about the product?
There are some major small things lacking that create a frustrating experience - things like subfolders are not regulated across different objects or interfaces. Changes are also often made without warning, so twice I have created team training only for an interface to change the next day or later that week and have to start from scratch.
What problems is the product solving and how is that benefiting you?
Hubspot solves many issues around interfacing business databases, and allows multiple teams to worth within the same structure in order to share information. The access tiering also allows us to not only limit sensitive information, but keep the interface cleaner for those who are light-touch users.
Customisable data insights and automations
What do you like best about the product?
it gives an overview of data that I need and has lots of customisable options. very user friendly interface
What do you dislike about the product?
sometimes it can be overwhelming knowing where to start because of the number of options available
What problems is the product solving and how is that benefiting you?
Tracking deals and renewals for a SaaS company. Hubspot automates the process to make it easy.
Hubspot is a gamechanger!
What do you like best about the product?
Hubspot Sales Hub has been the perfect tool to bring all our details into one place for our team to collaborate and work on. Integrations into our other tools like Gmail, Xero and Monday is also very helpful.
What do you dislike about the product?
I find some of the document tools and the e-signature settings to be limited compared to other tools i've used.
What problems is the product solving and how is that benefiting you?
Having a source of truth for our business operations.
I cannot imagine life without Hubspot
What do you like best about the product?
It's been a while since I've thought about all the ways we use Hubspot in our daily work life. So many things have become second-nature that I had to sit and think a bit about it, but my favorite features are: 1) the meetings scheduler links. WHO HAS TIME TO TALK ABOUT AVAILABLE TIMES. 2) Email logging. This has been a gamechanger as we grow our team and want to see interactions with clients to make sure we're not stepping on toes. 3) Integration with Outlook. It's not perfect, but the ability to add contacts to Hubspot, use email templates that can pull in information from records in Hubspot, etc - it's amazing. 4) Automation - we love automating as much as we can think of, and Hubspot gives you so much freedom in how you do that. 5) Reporting and dashboards - again, Hubspot is supremely customizable and I love love love the freedom I have in pulling reports.
Also, I am amazed by their Customer Support and want to know what software they use - they can give me a link that takes me to a specific paragraph in their knowledge base. It is so so helpful.
Also, I am amazed by their Customer Support and want to know what software they use - they can give me a link that takes me to a specific paragraph in their knowledge base. It is so so helpful.
What do you dislike about the product?
There is very little I dislike. I suppose I don't like it when I forget to turn off tracking emails and I receive notifications when people open an email. But I can see that feature being very helpful for other positions!
What problems is the product solving and how is that benefiting you?
Before HubSpot, we did not have a way to see our interactions with clients across our team. We also had a lot of manual tracking of deals through sales and onboarding processes. As I've said earlier, the features HubSpot has are so intuitive and helpful that I literally cannot imagine going back to my pre-HubSpot world.
Simplicity Is Often The Answer
What do you like best about the product?
The most helpful part of HubSpot it being able to see so much information all at once, or in a centralised space. The integration is easy and the support and forum makes most problems solvable in a few, well-explained steps
What do you dislike about the product?
The downside is the the Outlook integration which constantly logs out and it's a mission to log back in so often having to go through the 2FA process. New Outlook more than Legacy
What problems is the product solving and how is that benefiting you?
It solves the problem of having thousands of individual client profiles at various stages of the lifecycle and HubSpot makes it easy to filter and find what you're looking for.
Good Tool
What do you like best about the product?
You can have control of each one of your leads
What do you dislike about the product?
It works with dialpad each time I receive or make a call a new window appear with no information
What problems is the product solving and how is that benefiting you?
could contact leads that required information time ago
They're great. The software is very intuitive and easy to use.
What do you like best about the product?
It is so easy to use, I absolutley love it!
What do you dislike about the product?
The pricing does get a little out of hand.
What problems is the product solving and how is that benefiting you?
The call recordings and tracking is great.
Easy to use and lots of features
What do you like best about the product?
I like the number of customizable fields and the ability to create your own reports for sales forecasting.
What do you dislike about the product?
There are some features that are only available with a higher level membership and the increase in cost to the next level is pretty substantial.
What problems is the product solving and how is that benefiting you?
We save all of our deals in Hubspot so it's really nice to have indivdual deals documented, linked to specific contacts and companies. This makes it easy to reach out once a project is complete. We have all the details of the project plus contact info all in one place.
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