Sales Hub Enterprise
HubSpotExternal reviews
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Easy to use platform for almost everything you need to succeed
What do you like best about the product?
What I like best about this tool is how it integrates so well with other tools and also has a user friendly interface. It offers a bunch of features like email tracking, deal pipelines, and automation,which is very handy and makes life easier. The analytics and reporting tools give great insights into my sales performance.
What do you dislike about the product?
Not much to dislike... some of its advanced features need to get used to it. Would be good to have more detailed reporting options.
What problems is the product solving and how is that benefiting you?
This tool fixes key problems for me like managing leads, automating follow-ups, and tracking deals. It puts all my tools in one place, so I don't need to switch apps. The automation saves me time on boring tasks, letting me focus on prospects and closing deals. The analytics give me insights into my performance, but like I said, reporting is not steller. Overall, it boosts my efficiency and productivity. Thats pretty much it.
Very friendly and feature packed platform
What do you like best about the product?
I like how easy it is to track lead's acticities, emails and link tracking. This helps us sort them very quick to hot and cold. As a daily user, the tracking along with the automation and reports have to be my favourite
What do you dislike about the product?
Their pricing needs to improve. For small teams its too expensive. And many restrictions on emails with low tier plans.The whole setting up is a complex and tedious process, the admin team did it for us.
What problems is the product solving and how is that benefiting you?
As any other CRM, we have a centralised collection of data,- customer interactions across various channels. Much better coordination with our marketing team and their campaigns with use of hubspot
Effective platform for small organizations
What do you like best about the product?
The UI is very friendly and easy to navigate and helps me keep control over my contacts. Pipeline management is also good, the visual tracking feature makes it a lot easier to understand performance. I am able to see when my contacts open a mail, click a link and try calling me back also. Integration is smooth with outlook
What do you dislike about the product?
observing in my daily use, it gets slow high volumes and takes up time to load anything. Another issue is that most my emails are getting marked spam by the customer's firewall. Overall I feel it's good for small scale teams but not suitable for bulk communication
What problems is the product solving and how is that benefiting you?
With hubspot we have a single platform to store our customer/prospect related information. The details are accessible by multiple teams too. We also rely heavily on custom performance reports to analyse our team's productivity
CRM with extraordinary features and functions
What do you like best about the product?
HubSpot is better than other and free CRM software as it is easy to use and can be understand in a lamyman way. HubSpot CRM also has better customer support than zoho, it's easier to use, and it's a bit more versatile. It's good for email marketing as it drives a good easy to use features like live chatting with leads, scheduling on time meetings it is a versatile tool which can be used for a wide range of businesses
What do you dislike about the product?
A new person can't use it freely on the 1st day
It's a bit complicated process to learn it all and it has so many categories to cater
It's has very pricey premium plans
Cannot be used in phones as it requires high cost plans it has limited lead generation tools and full customisation of certain features are unavailable
It's a bit complicated process to learn it all and it has so many categories to cater
It's has very pricey premium plans
Cannot be used in phones as it requires high cost plans it has limited lead generation tools and full customisation of certain features are unavailable
What problems is the product solving and how is that benefiting you?
HubSpot is helping in tracking each and every lead and in a very good manner it helps to keep a good track on the hot prospect and differentiate it which helps in gathering a lot of information it is a freee tool and comes with dynamic list form and live chats and is easy to setup and easy to handle
Pretty good CRM, not the best though
What do you like best about the product?
1. Reporting - we often rely on custom reports to analyse our team activity.
2.Emails - the tracking, templates as well as follow up sequences.
3. Calls - tracking as well as recording and transcript feature.
4. Simplicity - overall a friendly interface to navigate.
5. Integration - outlook and Whatsapp are pretty solid features.
2.Emails - the tracking, templates as well as follow up sequences.
3. Calls - tracking as well as recording and transcript feature.
4. Simplicity - overall a friendly interface to navigate.
5. Integration - outlook and Whatsapp are pretty solid features.
What do you dislike about the product?
Automation - Lot of bugs recently. outlook emails are sent twice
customer support - they got a lot of guides and community support but to connect with a real agent I haver been able to.
integration - faced a lot of trouble to set up cloudtalk with hubspot
customer support - they got a lot of guides and community support but to connect with a real agent I haver been able to.
integration - faced a lot of trouble to set up cloudtalk with hubspot
What problems is the product solving and how is that benefiting you?
Data management - our clients' information is now centralised and easy to track whenever required, by any team.
Reporting - Custom reports all the way! Never knew this was needed untill we were introduced to this.
Automation - Though glitchy, most of our manual and repetitive work is avoided with automation.
Reporting - Custom reports all the way! Never knew this was needed untill we were introduced to this.
Automation - Though glitchy, most of our manual and repetitive work is avoided with automation.
Well rounded platform for Sales Management
What do you like best about the product?
As a daily user I'm very familiar with the UI and its somewhat better than the old look. It also has a lot of features like emails and calls tracking, the notifications from the chrome extension are a blessing. Reports and dashboards view- our team uses this on a weekly basis to get idea of team performance and project numbers.
What do you dislike about the product?
The initial setup and getting used to the interfacetakes a bit of time. Nowadays, there are a lot downtimes or issues with thrid party integration, we often get those notification.
What problems is the product solving and how is that benefiting you?
More than solving the problem, hubspot has made it easier for us to collaborate with multiple teams, compare their numbers and even share data. We have a unified system for tracking sales and outreach teams' performance.
Fine experience till now !
What do you like best about the product?
As a user I'm really satisfied with the new ui, it's very easy to track and manage the deals, contacts and the interactions.
The automation has to be the next best thing, a lot of our manual taska are eliminated with hubspot automation. Finally, the real time notifications and email tracking, I find them very useful.
The automation has to be the next best thing, a lot of our manual taska are eliminated with hubspot automation. Finally, the real time notifications and email tracking, I find them very useful.
What do you dislike about the product?
Frequent feature updates/changes, I feel it takes quite some time to get used to the crm. Our team was facing issues with integration with third party apps but I am not sure to which extent.
What problems is the product solving and how is that benefiting you?
Lead management, the built in lead prioritisation and segregation is very useful. And also the reports and analytics dashboard, we get a detailed performance tracking with this. It's simple to understand once familiarised.
Hubspot - better than Salesforce still needs work
What do you like best about the product?
Clean user interface, lots of integrations
What do you dislike about the product?
I wish it was more user friendly from a user customization perspective. Reports and views that a user thinks should be easy to generate need to be generated by our go to Hubspot person.
What problems is the product solving and how is that benefiting you?
It does help me pull data and generate lists with the fields I need for outreach.
A great way to stay on top of prospects, leads, deals and clients
What do you like best about the product?
The integration with my email and calendar keeps me on top of all my deals in all the various stages.
What do you dislike about the product?
The layout isn't exactly as user friendly as i would like.
What problems is the product solving and how is that benefiting you?
Remembering all of my potential prospects.
my favorite CRM
What do you like best about the product?
What I like most about HubSpot is that there is email tracking. It definitely helps in effective sales.
Another great thing is the transaction panel, which is intuitive and allows you to monitor your processes in real time.
Search, also should be mentioned in the pluses, because it is simple and effective.
Another great thing is the transaction panel, which is intuitive and allows you to monitor your processes in real time.
Search, also should be mentioned in the pluses, because it is simple and effective.
What do you dislike about the product?
The downside is the limited number of industries to choose from. Unfortunately, often a given industry is not available.
No indication of which contact in the customer's profile the note was added to.
No indication of which contact in the customer's profile the note was added to.
What problems is the product solving and how is that benefiting you?
HubSpot solves the basic problem of having a CRM function in our organization. We mainly use it to track our sales activities, so we don't duplicate our work and can easily verify who is at what stage of sales.
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