We use the solution to manage our prospecting and identify the entire sales lifecycle for a prospect.
Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Couldn’t live without this CRM!
What do you like best about the product?
Very easy to use, does everything I need it to, lots of integrations
What do you dislike about the product?
Requires some learning or training to fully make use of all its features, so some time will need to be invested upfront
What problems is the product solving and how is that benefiting you?
Allowing us to build our funnel, tracking all leads and activity, moving us away from living on spreadsheets
Manages prospecting and identifies the entire sales lifecycle for a prospect
What is our primary use case?
What is most valuable?
The solution has improved our workflow by providing a centralized solution. It is a one-stop solution that allows us to analyze the sales pipeline and plan activities for specific customers, giving us insights into our approach to prospects. The key improvements include the ability to cross-sell capabilities and identify conversion influencing factors, which we can use to convert customers.
The most valuable features in this solution are the activity tracking for a particular prospect, deal sizing, deal valuation, the entire ecosystem of the deal, and the contact person associated with the deal.
The tool is quite user-friendly. When we started using it, it was quite clear how to use it. It is a very user-friendly platform, so adopting it had no significant issues.
One valuable feature is that it automatically integrates into HubSpot when you write an email to a prospect and include a specific email ID. This gives clear insights into ongoing communications, eliminating information hiding. This feature helps in understanding the entire historical aspect of a prospect, even if the person originally handling it is unavailable.
What needs improvement?
The tool should add a prospect success feature. Some intelligence should be drawn from our activities and the data we're feeding to recommend the next action. Some AI enablement will help us take the next step for a particular prospect or recommend solutions to help with prospect conversion from an out-of-the-box perspective.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
The tool is quite stable. I rate it an eight point five out of
What do I think about the scalability of the solution?
I rate HubSpot Sales Hub's scalability an eight out of ten. My company has 15 users who use it daily.
How are customer service and support?
The solution's support is quite responsive. Whenever we raise tickets or report issues, there is a quick response regarding managing and resolving them. We haven't had any issues on that front.
Which solution did I use previously and why did I switch?
Our previous solution didn't provide a holistic viewpoint of Sales CRM, so we moved to HubSpot Sales Hub. The licensing fees also influenced our decision.
What about the implementation team?
A HubSpot integrator helped us with the deployment.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing offers value.
What other advice do I have?
The solution is good for CRM purposes. HubSpot Sales Hub is quite innovative and provides many data insights on managing prospecting, contacts, activities, etc. I rate it an eight out of ten.
Good for small to large sales team
What do you like best about the product?
very easy to use and train new team members.
Comprehensive software for both sales and marketing
Comprehensive software for both sales and marketing
What do you dislike about the product?
when coping a template the size/boldness of the fonts change
What problems is the product solving and how is that benefiting you?
having all the sales marketing data in one software.
Quite complicated and not a lot of user support
What do you like best about the product?
It is fully integrated and everything is streamlined
What do you dislike about the product?
It is a bit complicated to learn for someone with no experience in a Sales Hub
What problems is the product solving and how is that benefiting you?
Managing of data in one streamlined location
Complete CRM and Marketing Software
What do you like best about the product?
The ease to find things. I like the seamless integration between the marketing and sales tools within HubSpot. The CRM is incredibly intuitive, making it easy to track and manage interactions with my clients. The automation features save a lot of time by streamlining follow-ups and lead nurturing processes.
What do you dislike about the product?
One drawback is the cost, which can be prohibitive for smaller businesses or startups. While the features are comprehensive, some advanced functionalities are only available in higher-tier plans, which may not be affordable for everyone.
What problems is the product solving and how is that benefiting you?
One of the primary problems it solves is the difficulty in keeping track of customer interactions and follow-ups. With its CRM capabilities, HubSpot provides a centralized platform to log all communication, ensuring no client is overlooked and follow-ups are timely and consistent.
A very complete CRM platform
What do you like best about the product?
The best part is to manage your business leads and subsequent interactions all in one place
Very easy to set up
Very easy to set up
What do you dislike about the product?
since it's a work tool, it should be more customizable regarding aesthetics
What problems is the product solving and how is that benefiting you?
Reporting and Data Analysis
Lead nurturing
Lead nurturing
user friendly but highly customizable for more complex processes
What do you like best about the product?
The simplicity of use combined with the ability to customize all processes.
It's beginner-friendly, allowing the whole company to participate and use Hubspot daily with no problem.
Even thought it is a simple tool, it has the tools for specialization and deep-dive into more complex topics.
The technical support is great, fast, and highly effective. There are no questions left unanswered.
It's beginner-friendly, allowing the whole company to participate and use Hubspot daily with no problem.
Even thought it is a simple tool, it has the tools for specialization and deep-dive into more complex topics.
The technical support is great, fast, and highly effective. There are no questions left unanswered.
What do you dislike about the product?
Some features could be developed a bit faster. There are some functionalities communicated on forums that would be useful to have ASAP.
Some more specific details in the more complex tools could be better documented.
Some more specific details in the more complex tools could be better documented.
What problems is the product solving and how is that benefiting you?
Adding new functionalities that would increase our efficiency and ability to train the team.
Best CRM & Sales system
What do you like best about the product?
They are always bringing new features, especially with AI now and the CS team is great.
What do you dislike about the product?
nothing really, the only thing they could improve is maybe allowing other users to create sequences for each other
What problems is the product solving and how is that benefiting you?
The automation is one of the key points
Hubsales
What do you like best about the product?
What I like best about HubSpot Sales Hub is its ease of use. The user-friendly interface makes it simple to navigate and manage sales activities, allowing for streamlined processes and enhanced productivity.
What do you dislike about the product?
What I dislike about HubSpot Sales Hub is the occasional latency. Sometimes, the platform can be slow to respond, which can be frustrating when trying to quickly access information or complete tasks.
What problems is the product solving and how is that benefiting you?
Follow ups
Everything just where you need it
What do you like best about the product?
The most helpfull in Hubspot sales hub, is that everything just works... Every conversation, deal, contact information, workflows, emails, templates, prices, products etc etc etc is just there and easy to handle. Its easy to implement to our work and when onboarding new coworkers. As an admin I frequently look out for the updates, which are released often and also available for beta to test out.
What do you dislike about the product?
It hurts just a little every time i look a the invoice... its pricyyy.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub makes it easy to keep an overview of prospects, leads and customers and the whole sales process in between, including conversations and customer information.
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