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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Donald F.

Best CRM

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use, menu are simple and complete.
What do you dislike about the product?
Some setting are hard to manage, but help is easy to follow.
What problems is the product solving and how is that benefiting you?
Keeping track of new client for expansion. Planing mail distribution.


    Megan C.

Flexible and Intuitive

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
HubSpot is easy to use and their support team is timely and helpful. Integrations are easy and it's one of my go-to tools to use.
What do you dislike about the product?
HubSpot Sales Hub can be overwhelming at first if you're not used to it, but their team really helps to simplify a complex, powerful software. Check out their trainings and resources. 9/10 you'll find exactly what you need to help get you going. If not, their support is amazing!
What problems is the product solving and how is that benefiting you?
HubSpot helps keep track of contacts, segment lists, and has powerful reporting.


    Sam D.

Fantastic prospecting software

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
love the prospecting views, sequencing abilities, and activity log.
What do you dislike about the product?
only one sequence at a time, some features are limited.
What problems is the product solving and how is that benefiting you?
all in one tool so we have complete visibility into our marketing and sales efforts.


    Riley C.

The Best CRM I've Used

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
For Gen Z people entering the sales world, we know one thing - good vibes are key, and HubSpot has good vibes. To translate, HubSpot has the best UI/UX. From the ease of tracking emails, calls, and more from my inbox, to monitoring deal status, to account management automations, this thing has it all. I managemy entire day through HubSpot, and it's made me a better salesperson, partially because I'm able to see data about my performance through the reporting feature, and make measurable, reasonable goals based on that data.
What do you dislike about the product?
There are some downsides. I feel like one or more features can go down regularly, but HubSpot is always sure to let you know they're aware of issues and that their teams are working on fixing them. It works better in original Outlook than the 'New Outlook'. I have issues where the HubSpot window now partially covers the email instead of going to the side.
What problems is the product solving and how is that benefiting you?
I'm a very distracted salesperson, so Sales Hub helps me stay organized and on task throughout the day.


    Amanda P.

Good CRM

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
The reporting feature offers great insight into the Sales process.
What do you dislike about the product?
I f you do not have a solid partner that understands your business when your HubSpot is being set up then it will be a very bad experience. Fixing a broken Hub is a nightmare.
What problems is the product solving and how is that benefiting you?
Tracking our Sales team activity


    Larry O.

I think that HubSpot is a unique and necessary business tool needed for success

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
The adaptability of the program - it can be used for most ANY industry.
What do you dislike about the product?
It is a complex program. I struggle at times with how complex the program is for reporting and use.
What problems is the product solving and how is that benefiting you?
Monitoring the engagement with clients is key. I personally love the feature where I can tell if a client has seen an email.


    Alvaro M.

Great to manage leads form different places, sales, marketing them, process them in our events, tec.

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
It's a great way to automate processes in our lead-to-customer journey, Hubspot can make your life easier with the task assignment and the automated process you can program so many people in your organization to be informed and do their part to help our new customers and old ones.

It has a simple and friendly way to teach you when you open a new feature for the first time so my new coworkers can learn easily how to navigate the CRM.
What do you dislike about the product?
In the forms, you can't put a form with multiple choice and a field for others that can be opened to add some text to let the lead client inform us more.

The invoice is not useful if you work in México, you can't use it.
What problems is the product solving and how is that benefiting you?
You can see the journey your leads and customers have with you, it's great to see they open and how much time they see your documents that were sent to them, the mail feature its powerful and helps you connect professionally and easily.


    Sergio Luis C.

How to handle all features available in HubSpot sales

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
I've seen an improvement in the modules, from having all the info available for each contact you import, to order all the internal deals we handle in the company. Everything seems to be working smoothly, and that's something I didn't notice in the past.
What do you dislike about the product?
Maybe the design. I know you constantly work on changing the layers and the design of the page, but it feels I've been using the same tool for 4 years now and don't see any improvement in that.
What problems is the product solving and how is that benefiting you?
I don't know exactly, but recently I saw an update in the page design, making it more likable. I really liked it.


    Information Technology and Services

HubSpot is a wonderful central hub for us!

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
I like the ability to input templates and run sales sequences. This makes prospecting such an easy, automated process.
What do you dislike about the product?
I simply don't like the recent interface changes - I don't like that certain areas (like tasks) are now elsewhere.
What problems is the product solving and how is that benefiting you?
HubSpot helps automate dialing and recording calls. I wouldn't say that was a problem before, but to have all the data recorded and visible in one spot is immensely helpful to the broader teams.


    Marty H.

Great tool and part of a great ecosystem.

  • May 28, 2024
  • Review provided by G2

What do you like best about the product?
Sales Hub is part of the entire HubSpot ecosystem. It allows the marketing and sales teams to be fully integrated. We have become more efficient and get insight into how our sales and marketing teams truly work together to get results.
What do you dislike about the product?
The downside of HubSpot Sales Hub is the same as any other system like it - Licensing. We feel like we get nickeled and dimed to death, but it is the nature of the beast.
What problems is the product solving and how is that benefiting you?
Integration with Marketing Hub. We used to use Salesloft and didn't have the insight and intelligence we now do being on one platform.