Great for basics
What do you like best about the product?
In my opinion, Hubspot for Sales is a great and affordable solution for when you start your sales team.
You can easily work on contacts, companies and deals, it's really easy to use and very intuitive.
You can also integrate it with many solutions.
What do you dislike about the product?
None, it's providing me with all my needs. From what I see, it lacs the features of BI that a larger enterprise would most likely need.
What problems is the product solving and how is that benefiting you?
Hubspot is a comfortable CRM to manage all your leads, accounts and deals.
Using Hubspot I can easily track my engagements with prospects until I close the deal.
The most outdated CRM system will slow you down and you will never find support
What do you like best about the product?
There is not one feature that helped with the workflow, they are a SEO and media company not a SAAS service. You will have more use out of pen and paper.
The new rules for GDPR means that the very outdated system that hubspot is using has no leverage for any use in sales workflow. overcomplicated and non-intuitive this clunky and wonky service is frustrating and terrible to use.
What do you dislike about the product?
Support is non-existant and questions will never get answered, there is not one person to reach out to for any questions or answers, the most helpful thing is the ai bot on the homepage and al other sales reps are brainless puppets. I have seen 13 year olds create more advanced and better working Saas models than Hubspot, they are only great at doing their own SEO and purchasing other peoples media.
Do not waste your time.
What problems is the product solving and how is that benefiting you?
None, Hubspot will cause you more problems than anything else in your sales pipeline, do not even consider this as an option they are the worst.
SalesHub has been great for rapidly adding new contacts and companies while I prospect.
What do you like best about the product?
How easy it is to integrate with Seamless.AI to import companies and contacts for prospecting.
What do you dislike about the product?
I would love it the platform could use AI to automatically create the company profile just once when I import a contact. I hate having to spend time creating the company first to add a contact to prevent duplicates.
What problems is the product solving and how is that benefiting you?
HubSpot makes tracking prospecting activity much easier so I don't lose track of potential clients or leads.
positive experience with a CRM
What do you like best about the product?
HubSpot CRM offers a comprehensive suite of tools for marketing, sales, and customer service. All in one platform. Besides, it has an intuitive and user-friendly interface, making it easy for teams to navigate and use the platform effectively without extensive training. The price is more than reasonable for small companies.
What do you dislike about the product?
The company and contact section should be merged in one view to facilitate the management of the opportunity.
The steps of the deal could be presented as a pipeline, with the option to
move the lead from one step to another.
Finally the sales process should be easy to customize.
What problems is the product solving and how is that benefiting you?
We were looking for a very secure, affordable and integral CRM for small businesses.
Besides, we wanted a better tool to launch our marketing campaing and a solution to embed our contact form.
Useful for managing workflows and for the modules offered to users
What is our primary use case?
HubSpot Sales Hub is useful for managing workflows.
What needs improvement?
HubSpot Sales Hub is a product that is on par with HubSpot CRM other than the factor it can be described as a product that offers everything in a single package along with marketing automation features.
It would be good if there were sort of more templated processes offered by the tool since this is an area where the product has shortcomings.
For how long have I used the solution?
I have been using HubSpot Sales Hub for three years.
What's my experience with pricing, setup cost, and licensing?
I rate the product price as seven on a scale of one to ten, where ten is the most expensive, and one is the least expensive.
What other advice do I have?
If the product is used in a complex product or service organization with a lot of different pricing rules, I feel HubSpot, as a quoting tool, is just not built for it.
I think the product is pretty vanilla and just enough to meet the needs. The product doesn't do anything different from any of the other solutions available in the market.
When it comes to HubSpot, it's the connection with marketing automation on the Marketing Hub and not Sales Hub that is helpful. Sales Hub does not offer any automation.
I recommend the product to others only if they need some of the modules it offers. On its own the tool does not have any differentiators from the other tools in the market. There are lighter platforms out there compared to Sales Hub.
There has been no cost reductions in our company from using the tool, especially since it was a green deployment.
I rate the tool an eight out of ten.
Hubspot is really helpful as you can integrate it with other applications
What do you like best about the product?
The most helpful feature is the part where you can tasks things such call back, and emails
What do you dislike about the product?
Do not call or no longer works in the company should be taken out automatic once tag as donot call and rip or no longer works in the company
What problems is the product solving and how is that benefiting you?
Reminders of task and taking notes pf what you have discussed with customer
One of the best CRM Tools
What do you like best about the product?
It's got a refreshing UI, the filter options are really good, the contacts that can be stored are unlimited, the customizations are virtually unlimited, for someone who has never used a CRM, the setup and usage is a breeze and it makes the entire process easy and seamless!
What do you dislike about the product?
The downside is that there are a lot of paid upgrades, so one really needs to pay to make full use of the offerings, there are otehr cheaper tools available so it's difficult to pick between them and hubspot, but oevrall if they add a few more features for the free user it will make a lot fo difference. Also if they introduce a lower pricing plan it will help increase user adoption.
What problems is the product solving and how is that benefiting you?
The best part is the Integrated CRM and sales approach, it helps centralize all the contacts from website, sales outreach, inbound marketing and offline marketing into one place and helps track the progress in terms of sales cycle at each contact and company level
I never thought I would say that there was a CRM that compares to Salesforce
What do you like best about the product?
Easy to set up, you don't need an architect
Easy to integrate with any app
Easy to make sequences and measure them
Very intuitive A/B Tests
Call tool AI is very powerful
What do you dislike about the product?
Dashboards with multiple objects become complex
You cannot make calls to several countries (Venezuela, Ecuador, etc.)
What problems is the product solving and how is that benefiting you?
You can create sequences, monitor engagement, improve and measure easily
Hubspot is excellent!
What do you like best about the product?
It's highly customizable and integrates with most other platforms.
What do you dislike about the product?
Learning curve of how to get the software setup to do what is needed.
What problems is the product solving and how is that benefiting you?
Sales and prospect pipelines. Also able to document client contacts and manage follow up.
Fantastic CRM system
What do you like best about the product?
It integrates well with everything I need to carry out my sales role effectively, including marketing, follow ups, & keeping track of deals and relationships with customers.
What do you dislike about the product?
when quoting, it quote be a little bit more user friendly, we have to imput a lot of the information several times if re-quoting a customer or if anything changes
What problems is the product solving and how is that benefiting you?
Much better than using a spreadsheet, keeps me on track with daily tasks and lets me know where I am against daily, weekly and monthly targets