We use the solution for sales and marketing as our CRM to track sales, communications, and marketing effectiveness. We're holistically using both of those platforms.
Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless process for managing everything from the initial contact to the communications once we've onboarded them as clients
What is our primary use case?
How has it helped my organization?
Seeing the transition from marketing to sales has been a more straightforward exercise. We use the dashboarding functionality quite a bit. We do our newsletters through it. We've got our website connected to it. We're fully integrated into HubSpot. We never integrated that into Salesforce.
Everything we do is through HubSpot now for Sales. We can see how many meetings the sales team has set up. We can track how many emails they've sent out. We can pass contacts in an automated way from points of marketing, passing them when they're ready for sales. It's been a seamless process for managing everything from the initial contact to the communications once we've onboarded them as clients.
What is most valuable?
The solution provides email add-ons. It can automatically onboard new contacts as they're coming through our email. Salesforce has the same function and features where your emails are recorded.
The tool allows for the transition to happen more easily. You can go in and see when the last communication with the client and communicate with each other.
What needs improvement?
We were using Salesforce. Moving contact and deals associated with that contact to companies is a little clunky. Hubspot’s interface can be a little counterintuitive.
For how long have I used the solution?
I have been using HubSpot Sales Hub for two months. We are using the latest version of the solution.
What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the solution’s scalability a nine out of ten.
Which solution did I use previously and why did I switch?
I’ve used Salesforce. We could better integrate marketing with Sales. Our marketing team has more experience with HubSpot, so it made sense to migrate over rather than retrain everyone on how to use Salesforce for marketing.
How was the initial setup?
The initial setup is easy.
What was our ROI?
The tool has cut down the time to communicate between marketing and sales.
What's my experience with pricing, setup cost, and licensing?
Hubspot is expensive, but it's worth the investment.
What other advice do I have?
Our C-level executives are constantly being asked how our sales and marketing are going. Hubspot is great.
You get out of it when you put into it. It is an investment of time, and someone needs to be in charge.
Overall, I rate the solution an eight out of ten.
Efficiently manages sales prospects and has good stability
What is our primary use case?
We use HubSpot Sales Hub for monitoring and forecasting purposes.
What is most valuable?
The product can record the meetings and set reminders. I can refer to the notes while communicating with the customers. Additionally, it provides efficient business forecasts.
For how long have I used the solution?
We have been using HubSpot Sales Hub for about a year and a half.
What do I think about the stability of the solution?
The platform is quite stable.
What do I think about the scalability of the solution?
We have 15 to 20 HubSpot Sales Hub users in our organization.
Which solution did I use previously and why did I switch?
I have worked with many products similar to HubSpot Sales Hub before.
How was the initial setup?
The initial setup process is not very complicated. It is easy to use if you utilize only a few features.
What about the implementation team?
The product can be implemented in-house for large organizations.
What's my experience with pricing, setup cost, and licensing?
We have to pay for licenses. They are not expensive.
What other advice do I have?
The platform helps us manage the pipeline cycle, efficiently manage prospects, and facilitate a smooth transition through the sales cycle. It provides a valuable collaboration space for our sales team. The email tracking features allow us to make notes during meetings.
I rate it an eight out of ten.
Perfect tool for all experience level sales users
What do you like best about the product?
Sequences, automating tasks and tracking activity
What do you dislike about the product?
Quite expensive per seat but worth the money
What problems is the product solving and how is that benefiting you?
We use sequences, meetings and reporting
Simple and helps to expedite sales
What do you like best about the product?
Hubspot sales has been super useful for conducting sales and following up with our clients
What do you dislike about the product?
So far I have only been using it for a couple months haven't really found any dislikes yet
What problems is the product solving and how is that benefiting you?
Tracking our sales and keeping track of leads. Helps to make follow-ups and reach our customer base
Helpful Tool For Streamlining your Sales Process
What do you like best about the product?
HubSpot has spent a lot of time building out the sales workspace and making a home for salespeople to log into. This has helped immensely when it comes to the speed of onboarding and implementation and gives people using HubSpot the ability to stay focused in one area and lean on simplicity for clarity and the ability to scale their outreach immensely. I think that this has been an incredible investment on HubSpot's part, and I'm excited for features that they continue to roll out in this space.
Additionally, Breeze.ai has continued to improve year over year. The Breeze.ai roll-up that can look at an entire record set of fields and activities is incredibly helpful when thinking about a quick overview for a sales member wanting to understand the context. I've been impressed with how AI has continued to grow inside of HubSpot.
Additionally, Breeze.ai has continued to improve year over year. The Breeze.ai roll-up that can look at an entire record set of fields and activities is incredibly helpful when thinking about a quick overview for a sales member wanting to understand the context. I've been impressed with how AI has continued to grow inside of HubSpot.
What do you dislike about the product?
More and more features are being added, which is always a good thing, but making sure that simplicity stays the main focus will be key for HubSpot continuing to improve. They have a number of AI features that are hidden behind credits, and even as someone who works in HubSpot every day, I still struggle to understand credit usage and have had a hard time justifying building out a lot of functionality that is reliant on credit features. Having a variable cost when it comes to a CRM can be a really difficult thing for a sales operations team, even if the AI credits are used in a helpful manner. It's still difficult to not know how much you're going to be paying for your CRM based on how much your team is using the AI.
What problems is the product solving and how is that benefiting you?
It keeps track of everything you could ever need and it is relatively easy to set up.
Very nice CRM system
What do you like best about the product?
It's easy to create new deals and follow the sales process
What do you dislike about the product?
The only negative thing is that it's so many options for everything and it was a long learning process.
What problems is the product solving and how is that benefiting you?
Keeping track of dialogues and deals.
Hubspot robust CRM
What do you like best about the product?
Integrates with tons of other tools, full of capabilities,
What do you dislike about the product?
Requires time to master, but there are a lot of resources to learn from
What problems is the product solving and how is that benefiting you?
CRM, including sales analytics,
good fit for smaller companies
What do you like best about the product?
One of my favorite things about HubSpot Sales Hub is the ability to set up workflows to automate processes. This has been a major help in automating certain day to day tasks.
What do you dislike about the product?
Hubspot has a lot of bugs, especially when it comes to the sequencing capabilities. I would not recommend using Hubspot as an outreach tool. There is no way to easily A/B test different messaging and other outreach tools give you a lot more control and are much more user friendly.
What problems is the product solving and how is that benefiting you?
Hubspot allows you to track your activity as an organization while providing historical context on relationships. You are also able to access data/analytics to inform sales strategy and make educated decisions. Hubspot helps reps stay organized while also enabling sales motions.
Top sales tool
What do you like best about the product?
It makes life easier for the sales person as it has everything in one place, easy to implement and easy to use interface.
What do you dislike about the product?
Pricing can be improved and ui can be made more easy on mobile view.
What problems is the product solving and how is that benefiting you?
Its solving problems of navigating the leads and close more deals.
Once you start, it's truly indispensable!
What do you like best about the product?
Everything is included to manage daily sales! An essential!
The pipeline automations are well done and the compatibility with other software is great!
The module is easy to handle and intuitive, and the help center is very comprehensive for any unclear points.
The pipeline automations are well done and the compatibility with other software is great!
The module is easy to handle and intuitive, and the help center is very comprehensive for any unclear points.
What do you dislike about the product?
There is nothing in particular that I dislike about Hubspot Sales Hub.
What problems is the product solving and how is that benefiting you?
All opportunities, sales, customer information, and transaction details are stored in the same place! And that's great!
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