Sales Hub Enterprise
HubSpotExternal reviews
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Waste of money
What do you like best about the product?
Email marketing, I guess. PHPMailer does the same thing without cost.
What do you dislike about the product?
Unless you buy the most expensive package, you get practically no value. Most open source software does a better job. Also they lock you in for a year. Definitely make sure that you use a card that you can cancel at any time when purchasing anything with this company. Definitely feels illegal and that they know they have an inferior product. They're big. That's their image, and it isn't a good look, especially with a bad product. My guess is they thrive off of buyer's remorse.
What problems is the product solving and how is that benefiting you?
It was supposed to help me solve email automation and create a chat bot. It did a poor job at both, only giving me like, a very mediocre amount of custom emails I can send and a very very mediocre chat bot. But it shows you useful features. It shows those features well... But behind the most expensive paywall which IIRC is $500/month. Ugh, terrible I fell for this.
Much needed sales tool
What do you like best about the product?
Streamlines full sales cycle managment. From lead management, to prospecting, to closing, to post close. Hubspot gives all of the necessary tools to work more efficiently and spend more time finding and closing sales.
What do you dislike about the product?
Basic reporting can be limited if you do not upgrade to a higher level of service.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub is allowing me to work more efficiently through and manage all sales activity. I am benefitting from HubSpot Sales Hub because it allows me to spend more time engaging with prospects and customers and less time tracking activity through various spreadsheets or email reminders.
Good Design, But A Mediocore Email Centric Product
What do you like best about the product?
Good Design -- Very satisfying design
Great Onboarding -- Makes it super easy to understand the benefits of using Hubspot, as well as their shortcomings
Support -- Their Account Executives and Account Managers are always willing to hop in a call and explain a feature or give a deep dive on areas of their software.
Great Onboarding -- Makes it super easy to understand the benefits of using Hubspot, as well as their shortcomings
Support -- Their Account Executives and Account Managers are always willing to hop in a call and explain a feature or give a deep dive on areas of their software.
What do you dislike about the product?
Email Centric -- Little to no ability to log customer communications from other platforms besides email
Expensive -- For the range of features HubSpot Sales Hub offers, they are definitely on the expensive side
Implementation and Integration -- You are able to import your previous CRM data, but using HubSpot in your org if you're not email-centric is close to impossible.
Expensive -- For the range of features HubSpot Sales Hub offers, they are definitely on the expensive side
Implementation and Integration -- You are able to import your previous CRM data, but using HubSpot in your org if you're not email-centric is close to impossible.
What problems is the product solving and how is that benefiting you?
Used Hubspot Sales Hub to track customer interactions and create my user funnel.
Found it to be extremely good at email automation, but completely lacking outside of email functionality.
Another slightly less aggravating CRM than the last-- they are doing nothing game-changing.
Found it to be extremely good at email automation, but completely lacking outside of email functionality.
Another slightly less aggravating CRM than the last-- they are doing nothing game-changing.
Fine, but not as functional/flexible as others
What do you like best about the product?
Lots of integrations, pretty simple to learn, open API
What do you dislike about the product?
Limited features, not as customizable as Salesforce
What problems is the product solving and how is that benefiting you?
Tracking sales pipeline and sales rep activities
For all the tools, the best option
What do you like best about the product?
The measurement of data, reports, and intuitive dashboards that allow interpreting the commercial area
What do you dislike about the product?
The courses or tutorials, not all are in Spanish.
What problems is the product solving and how is that benefiting you?
It helps a lot to track the commercial teams and understand how the area is doing.
Perfect tool for B2B Sales
What do you like best about the product?
I use it every day during the last 3 years. It was really helpful for b2b sales processes... easy to use and implement it.
The customer support team is always available.
It is really easy to integrate it in the company and with other tools.
The customer support team is always available.
It is really easy to integrate it in the company and with other tools.
What do you dislike about the product?
The price is a quite high unless you don't have an startup discount.
It is not enough for call center use cases (they recognise it)
It is not enough for call center use cases (they recognise it)
What problems is the product solving and how is that benefiting you?
Hubspot sales hub allow us to have automated workflows and sequences, but it has some imperfections.
Smart CRM with Areas of Improvement
What do you like best about the product?
HubSpot Sales Hub is an easy to use and simple CRM. Allowing me to contact prospects easily and priortise tasks to make sure that they are completed for the end of my day. It was easy to integrate into my day to day routine and is something I now use every day without fail.
What do you dislike about the product?
I wish that in HubSpot Sales Hub that you were able to go to your next account or previous account with the push of a button. This is something that is very common in a lot of platforms that HubSpot have seemed to miss completely which is a real shame.
What problems is the product solving and how is that benefiting you?
Allows me to see daily activities of all users plus allows me to create engaging sequences for outbound sales. This benefits me as I am able to have full autonomy over the sequences that have been put in place and understand what is working and what isn't.
Easy to use Sales Management
What do you like best about the product?
Easy to use and manage leads, sales pipelines and customers.
What do you dislike about the product?
Some features are a bit more complicated which might lead you that you don't integrate them in your workflow while you should.
What problems is the product solving and how is that benefiting you?
Organization of the sales flow, handover to CSMs, upselling
It's helping to manage my sales team more effectively
What do you like best about the product?
It's user-friendly interface, email integration, contact management, sales automation, analytics, CRM integration, sales sequences, document tracking, customization options
What do you dislike about the product?
It's don't have special pricing for small buisness managers, also it's don't have the customization option.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub streamlines contact management, automates tasks, and enhances analytics, CRM integration, and email marketing. It boosts sales efficiency, nurtures leads, improves customer management, informs data-driven decisions, and enhances email marketing for my sales team.
Robust and User Friendly CRM
What do you like best about the product?
* Easy to configure and customize - no prior admin experience is needed
* Like how information is structured - separate sections for notes, tracking task
* Building campaigns and enrolling contacts is fast
* Ready to use connectors for other business apps
* Like how information is structured - separate sections for notes, tracking task
* Building campaigns and enrolling contacts is fast
* Ready to use connectors for other business apps
What do you dislike about the product?
Hubspot does not support branched /Subfields
What problems is the product solving and how is that benefiting you?
Managing our contacts and deals has never been easier.
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