Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
One of the good feature on HubSpot. Makes the sales rep work more easy.
What do you like best about the product?
The activities option is one of the best to have.
What do you dislike about the product?
Sometimes the activities are not logged on the companies they are attached to the contacts. Multiples issues in the custom options created.
What problems is the product solving and how is that benefiting you?
Tracking the emails, call logs, and other performance-based reports.
User-friendly CRM with limitations
What do you like best about the product?
I greatly appreciate the visual design of HubSpot Sales Hub, as it is the most user-friendly CRM in terms of design that I know. I believe that is the biggest advantage in combination with the many functionalities it offers. The features always help us to have a clear overview and to know where we stand, which facilitates our fulfillment for customers and builds our own sales.
What do you dislike about the product?
The data structure is mostly challenging, especially when creating dashboards. Often, one encounters limitations or doesn't immediately understand. Another difficulty is the connection to other hubs. Even if you only need a small function, it often comes with a massive surcharge because you have to buy a complete package that you end up using only 5 percent of. And in terms of recommendations, instead of an 8, there's only a 5 because you now have to pay to participate in the referral program. I don't know who at HubSpot came up with this crazy idea, but that's why I no longer recommend HubSpot. And the 2 points missing to reach 9 or 10 are because the newer functions are no longer so easily integrable or not yet well-developed enough to integrate.
What problems is the product solving and how is that benefiting you?
With HubSpot Sales Hub, we organize our lead management and always keep an overview. It simplifies our fulfillment for customers and enables effective tracking, which supports our sales.
HubSpot Sales Hub: Intuitive, Integrated Platform That Streamlines Sales Workflows
What do you like best about the product?
What I like best about HubSpot Sales hub is how effectively it brings sales, marketing, and customer data into one intuitive platform. It makes lead tracking, pipeline management, email follow-ups, and reporting much easier to manage day to day.
The interface is clean (although not easy to learn), and the automation features save a lot of time by reducing manual work and keeping follow-ups consistent.
Another major strength is the integrations ecosystem. HubSpot connects well with tools we actually use, especially Outlook, Slack, and LinkedIn.
I also appreciate HubSpot’s focus on data security and consent management. For teams that care about compliance, contact governance, and managing communications responsibly, those capabilities add a lot of value.
The interface is clean (although not easy to learn), and the automation features save a lot of time by reducing manual work and keeping follow-ups consistent.
Another major strength is the integrations ecosystem. HubSpot connects well with tools we actually use, especially Outlook, Slack, and LinkedIn.
I also appreciate HubSpot’s focus on data security and consent management. For teams that care about compliance, contact governance, and managing communications responsibly, those capabilities add a lot of value.
What do you dislike about the product?
The pricing can rise quickly as your contact database grows. or as you need more advanced automation, reporting, and customization. Many of the most valuable features are reserved for higher-tier plans, which can feel restrictive for smaller teams or companies trying to scale efficiently.
While the platform is easy to use at a basic level, more advanced workflows, reporting setups, and specialized processes can take time to configure and learn. Some areas can also feel a bit cluttered, especially when you are navigating lots of properties, buttons, and menus.
The AI offering is another area that still feels underdeveloped. Breeze AI is not very functional yet and currently feels more like a chatbot with a small amount of context rather than a deeply useful AI assistant.
While the platform is easy to use at a basic level, more advanced workflows, reporting setups, and specialized processes can take time to configure and learn. Some areas can also feel a bit cluttered, especially when you are navigating lots of properties, buttons, and menus.
The AI offering is another area that still feels underdeveloped. Breeze AI is not very functional yet and currently feels more like a chatbot with a small amount of context rather than a deeply useful AI assistant.
What problems is the product solving and how is that benefiting you?
It solves the problem of fragmented lead management, inconsistent follow-up, and poor visibility across the sales funnel. Before using it, it was much harder for us to manage contacts, track deal progress, and connect marketing efforts with sales outcomes across different tools and spreadsheets.
Hubspot Gives Our Sales Team Everything They Need to Sell Proactively
What do you like best about the product?
It provides everything our sales team needs to proactively sell to our customers. Hubspot has really stepped up in terms of reducing admin overhead from sales reps.
What do you dislike about the product?
While there's so much that it offers, it can be sometimes too much to learn for new reps.
What problems is the product solving and how is that benefiting you?
They are moving towards an agentic platform which surfaces what reps need to focus on in real time. In turn, our reps benefit by spending more time on revenue producing activities.
Intuitive Interface, Streamlines CRM and Sales Processes
What do you like best about the product?
I find HubSpot Sales Hub quite beneficial for organizing sales data and maintaining communication with clients. I like its user interface, especially because I can pull everything up on one screen and set up sequences or make calls directly from the same place. This feature helps me stay organized and on top of my pipeline with timely reminders, whether they're daily or weekly. It gives me control. Moreover, I think the onboarding was great and very intuitive; within a week, I was able to really understand it and use it efficiently.
What do you dislike about the product?
I sometimes wish we'd be able to see all the contacts under the same account under tabs instead of having to pull up each contact individually in a new window.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to stay organized and keep on top of my pipeline with reminders. It gives me control with features like setting up sequences and making calls from one place.
All-in-One Client Lifecycle Management in HubSpot Sales Hub
What do you like best about the product?
What I like best about HubSpot Sales Hub is its ability to support the full client lifecycle in one platform. I can manage client and prospect tracking, email communication, outreach, forms, reporting, and analytics all in one place. This centralization makes it easier to stay organized, maintain visibility into pipeline activity, and efficiently manage both client relationships and sales processes.
What do you dislike about the product?
One challenge I’ve experienced with HubSpot Sales Hub is the limited visibility into sequences across users, even at the enterprise level. While I can access them as an admin by logging in as another user, there isn’t an easy way for team members to view or learn from each other’s sequences. This makes it more difficult to train new users, share best practices, and replicate successful outreach strategies across the team.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the challenge of managing the entire sales and client lifecycle in a single, centralized platform. It brings together client and prospect tracking, email communication, outreach, forms, reporting, and analytics, eliminating the need for multiple disconnected tools. This benefits me by improving organization, increasing visibility into pipeline and performance, and enabling more efficient, data-driven outreach and relationship management.
Streamlined Sales Process, Costs Need Transparency
What do you like best about the product?
I really like that HubSpot Sales Hub has everything in one place, which helps us get things done with everyone on the same page. If my colleague does something with a contact, I know about it and can follow up if they're out. It's really good for keeping everyone informed. Another great feature is creating lists of contacts and reaching out to them automatically as part of a sequence. The sequence feature is very valuable for our sales process because it saves us time and helps us stay organized, ensuring we don't miss follow-ups with prospects. Additionally, the initial setup was quite easy.
What do you dislike about the product?
Maybe the price, it's a little bit expensive to have multiple team members here. Actually, HubSpot has some hidden costs that if HubSpot could be more transparent about those hidden costs, I believe we would have used it even more.
What problems is the product solving and how is that benefiting you?
Having everything in one place with HubSpot Sales Hub keeps our team on the same page, making follow-ups easier. The sequence feature automates reaching out to contacts, saving time and helping us stay organized.
Efficient AI, relevant suggestions, and powerful integrations
What do you like best about the product?
I like the fact that the AI works efficiently and syncs well with the knowledge base and what’s currently happening on the screen, so the suggestions feel pretty relevant.
The UI is fine. I also like that we can find anything easily, whether it’s by category or just by searching a contact. Overall, the ergonomics are pretty good.
When it comes to integrations, it works well with a lot of the tools I’m using, such as the marketing extension to build my database, for example.
Hubspot looks performant too, especially when I tried to enroll a lot of companies at once. It was able to look up all the companies I copied and pasted. It feels very powerful compared to when I used it 6 years ago.
If I need support, the AI tool is very effective, and it honestly surprised me.
The tool definitely feels worth the price.
The UI is fine. I also like that we can find anything easily, whether it’s by category or just by searching a contact. Overall, the ergonomics are pretty good.
When it comes to integrations, it works well with a lot of the tools I’m using, such as the marketing extension to build my database, for example.
Hubspot looks performant too, especially when I tried to enroll a lot of companies at once. It was able to look up all the companies I copied and pasted. It feels very powerful compared to when I used it 6 years ago.
If I need support, the AI tool is very effective, and it honestly surprised me.
The tool definitely feels worth the price.
What do you dislike about the product?
Maybe too much tools so for now I'm not an expert.
What problems is the product solving and how is that benefiting you?
It saved time, which is the most important for a business development manager
Centralized Client Comms Hub, but AI Still Needs More Automation
What do you like best about the product?
being able to view all client comms in one central hub
What do you dislike about the product?
There is still need for manual input / tidying up - the AI tools will only work on 10% of contacts
What problems is the product solving and how is that benefiting you?
Centralising data and comms
Great for CRM Follow-Ups, But Advanced Automation Is Locked
What do you like best about the product?
It is a great tool for CRM and contact management. used for sales to follow up on contracts generated from a tradeshow
What do you dislike about the product?
some advance features are locked not abling automated sequences, AI tool and some times forecasting.
What problems is the product solving and how is that benefiting you?
great for lead capture and sales follow up post tradeshow. sales teams track follow ups and schedule meetings
showing 21 - 30