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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Human Resources

Easy to use

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to navigate, easy to use, useful reporting tools.
What do you dislike about the product?
The mobile app is definitely lacking in some capabilities you can access through the web version
What problems is the product solving and how is that benefiting you?
Keeping all customer data in one place!


    Computer Software

Easy to use, plenty of depth

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Dashboards/analytics are clear and easy to use. Sequences are a game changer for e-mails, and being able to see the open rates, click rates, and meeting rates for different sequences makes outreach more effective.
What do you dislike about the product?
It can be pretty slow if you have multiple tabs open. Which you usually want to have, to keep an eye on dashboards while doing outreach. A little clunky with things like adding contacts, having to click "Add and add another"
What problems is the product solving and how is that benefiting you?
It's allowing me to have my entire sales process across multiple teams all in one place, making communication much easier.


    Computer Software

Great for organising my day

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
As someone who's organisation skills are a weakness, having Hubspot organise my days activities is invaluable.
What do you dislike about the product?
Some of the features aren't intuitive, or sometimes take longer to figure out than should be the case. Some integrations also need some work i.e. LI
What problems is the product solving and how is that benefiting you?
It helps me organise my plan of action each day, which is invaluable for me when targeting large numbers of accounts and contacts.


    Computer Hardware

use it with work works very well

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
it is super quick and easy to use
works easily with how we want to use it
What do you dislike about the product?
sometimes doesn't pull through stuff from external websites
What problems is the product solving and how is that benefiting you?
it is sometimes hard to schedule a meeting


    Sean F.

Mr Sean F Sales

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
to keep oversight on my tasks and to engage with clients
What do you dislike about the product?
maybe priority for certain thngs I use by date at present
What problems is the product solving and how is that benefiting you?
to keep track of my interactions with customers


    Financial Services

Very useful and flexible, even when not using it for sales

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
It is very simple to maintain an overview of the contacts and track any communication between us and them. The tasks allow me to work more efficiently and make sure that I never forget about any to do-s.
What do you dislike about the product?
For us, alot a of duplicates are generated which means that we have to check manually every time when we add a new company to HS. There is a feature that detects possible duplicates, but it only scans the database after some time and doesn't notify us when we add a copany that is potentially a duplicate.
What problems is the product solving and how is that benefiting you?
We are a VC. Hubspot keeps track of the companies that we are talking to, and tracks and logs emails. Overall, HS allows us to understand whether we have talked to a company before and what the outcome was. It also helps us to keep track of the investment processes.


    Computer Software

East to use, amazing page speeds and updates, love the email sequence function

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Tracking our activity and scheduling email sequences for enhanced sales and communication experience. Easy managing sales pipeline and organizing clients. Also, the smooth integration between HS and GMAIL
What do you dislike about the product?
Nothing really to add as a dislike, as I have used many CRM's before, and Hubspot is the best one so far and by far, we utilise all the features. One thing that can be irritating is the log in function keeps asking for sign in after the remember me button was clicked.
What problems is the product solving and how is that benefiting you?
Helping to track if clients opened the email. Tracking sales pipeline. Tracking sales activity. Auditing sales activity and quality control. email sequencing and marketing.


    Khulekani D.

Very useful platform, very easy to use.

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Easy to track progress on queries you are working on. You can save query according to priority.
What do you dislike about the product?
There is nothing I dislike about the platform. It meets all my needs.
What problems is the product solving and how is that benefiting you?
Working as a ticketing system. It makes it easy to followup on queries from clients.


    Shoeb E.

Hubspot is amazing

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate the user-friendly nature of the platform, as it is easy to navigate. The tabs for tasks, contacts, and companies are straightforward to access and use. Additionally, I find the LinkedIn plugin for each company record particularly useful. It allows me to find contacts directly within HubSpot without needing to visit the LinkedIn website separately. This feature streamlines the process of discovering new contacts.

Another aspect I like is the Activity Log. It enables me to track the engagement of leads by providing insights on email opens and clicks. This functionality makes it simpler for me, as a Sales Executive, to engage with leads and follow up accordingly.
What do you dislike about the product?
One aspect I find frustrating is that there can be delays in connecting calls to mobile devices. It sometimes takes longer than expected to establish the connection.

Additionally, I would appreciate the ability to select multiple contacts simultaneously and add them to a sequence as a group. Currently, the process requires individually navigating into each company, selecting a contact, and then adding them to a sequence. It would be more efficient and user-friendly if there was an option to select multiple contacts at once, choose a sequence, and send them collectively.
What problems is the product solving and how is that benefiting you?
Hubspot is an exceptionally organized CRM and Sales Hub, designed to help employees maintain well-organized records and deliver a delightful customer experience. Its user-friendly nature contributes to its effectiveness. While it took me a day to become familiar with navigating Hubspot when I first started using it, I've also used CRMs like Salesforce that typically require extensive training before you can begin working with them effectively.


    Rupesh P.

Powerful Automation Tool, Easy to Use

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
It is a powerful automation tool that is easy to use, targets a maximum number of people as per their time zone and connects with the people in an easy and effective manner. Ultimately, its boosts the sales numbers of the organization. We can schedule a bulk email sequence in a single click which is the best part of the Hubspot sales hub.
What do you dislike about the product?
Not as such dislikes about this wonderful and powerful tool; I just sometimes had a concern about the email bounce rate, but it's not a Hubspot issue actually it totally depends upon the quality of data.
What problems is the product solving and how is that benefiting you?
the major and critical problem solved by Hubspot is time management; one can schedule their work in a fully automated manner without doing it manually, which is very convenient and easy to use