Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Easy platform for small business sales
What do you like best about the product?
It is the easiest CRM I've used to onboard new hires who may not have ever used a CRM before in their previous roles. It's intuitive and easy to integraate with many other tools.
What do you dislike about the product?
Nothing to really be upset this tool as it does everything I need
What problems is the product solving and how is that benefiting you?
It is solving the issue of having to have a CRM that May salespeople can operate out of while giving visibility and easy tracking integrations.
Customizable, Oversized, Somewhat Inefficient
What do you like best about the product?
I love that you can customize so many aspects of your work without needing an official admin. Past orgs with Salesforce got so behind because everything had to flow through one person, but here you can make the adjustments you need quick, so it works great for a small start up like us.
What do you dislike about the product?
I wish there was more flexibility in the views. Something like a side-by-side view of a list and the main pages (sort of like gmail inbox where you have your list of emails on the side and one main viewing window) and other things like that would be useful. Also the UX is tough - everyhting is so oversized that it's hard to get a super highlevel view without a ton of scrolling.
What problems is the product solving and how is that benefiting you?
Being able to stack companies with parent companies while we work individual locations of enterprise accounts
Call tracking
Email open rates
Helping us learn what works and doesnt as we build out our sales function
Call tracking
Email open rates
Helping us learn what works and doesnt as we build out our sales function
hs review
What do you like best about the product?
The ease of access makes it easy to access
What do you dislike about the product?
The delays sometimes are quite long so its not good
What problems is the product solving and how is that benefiting you?
sales with customers as well as work side
Business at Ease
What do you like best about the product?
I love that it is very user friendly and easy to navigate
What do you dislike about the product?
I don't like how sometimes it fails to snyc up my tasks 100% correctly.
What problems is the product solving and how is that benefiting you?
It is simplifing tasks amongst my colleagues and we are able to track each others performance and history.
Good integration. Good uptime
What do you like best about the product?
It allows for easy tracking with our call system - it has excellent uptime and is easy to train new users on; the UI is easy on the eyes and allows for easy navigation.
What do you dislike about the product?
There isn't enough integration with other call systems. If they had a wider availability for integration, it would promote growth and allow for people to switch between call systems.
What problems is the product solving and how is that benefiting you?
It allows for tracking of customers and allows for users to communicate with their contacts. It also allows for one click calling through aloware integration, which saves us time.
Highly recommend avoiding
What do you like best about the product?
The reporting although limited did have a unique view.
What do you dislike about the product?
The sales team and billing team overpromised and did not deliver. Integrations are not as promised, the scheduling feature built is way too limiting, and SEO tools are not good.
What problems is the product solving and how is that benefiting you?
Hubspot sales does not solve the problems in reality, as it is way too limiting.
The best CRM in the world
What do you like best about the product?
It is intuitive, it has courses with certificates that make us experts in the tool, the dashboards and automatic tasks are very useful, and the contact with clients is phenomenal.
What do you dislike about the product?
Some flows and graphs should have a more detailed explanation about how they work.
What problems is the product solving and how is that benefiting you?
It allows me to contact clients at any time and place, by chat, email, or calls.
An All-In-One Solution with Some Limitations
What do you like best about the product?
One of the key benefits of HubSpot is its comprehensive suite of tools, which includes marketing automation, customer relationship management (CRM), sales, and service modules. This allows us to manage our entire customer journey from lead generation to customer retention, all within a single platform. The platform is also user-friendly, with an intuitive interface that makes it easy to navigate and use.
What do you dislike about the product?
1. pricing, which can be relatively high compared to other similar solutions on the market. This makes it less accessible to smaller businesses or those with tighter budgets.
Another limitation is that the platform may not offer the same level of customization and flexibility as other solutions. While HubSpot has many features and tools, it may not be as customizable or adaptable to unique business needs as other platforms.
Another limitation is that the platform may not offer the same level of customization and flexibility as other solutions. While HubSpot has many features and tools, it may not be as customizable or adaptable to unique business needs as other platforms.
What problems is the product solving and how is that benefiting you?
Disconnected sales processes: HubSpot Sales Hub provides a single platform for managing all aspects of the sales process, from lead generation to deal closing. This eliminates the need for multiple disconnected tools and helps ensure that all sales data is in one place.
Lack of visibility: With HubSpot Sales Hub, sales teams can get real-time visibility into the status of deals, as well as detailed insights into lead behavior and engagement. This helps sales reps prioritize their time and efforts, and identify the most promising leads and deals.
Manual data entry: HubSpot Sales Hub automates many routine sales tasks, such as data entry, follow-up emails, and meeting schedules. This frees up sales reps to focus on more high-value activities, such as building relationships with prospects and closing deals.
Poor collaboration: HubSpot Sales Hub enables better collaboration between sales reps and other teams, such as marketing and customer service. This helps ensure that all teams are aligned and working towards common goals, which can lead to more effective and efficient sales processes.
Lack of visibility: With HubSpot Sales Hub, sales teams can get real-time visibility into the status of deals, as well as detailed insights into lead behavior and engagement. This helps sales reps prioritize their time and efforts, and identify the most promising leads and deals.
Manual data entry: HubSpot Sales Hub automates many routine sales tasks, such as data entry, follow-up emails, and meeting schedules. This frees up sales reps to focus on more high-value activities, such as building relationships with prospects and closing deals.
Poor collaboration: HubSpot Sales Hub enables better collaboration between sales reps and other teams, such as marketing and customer service. This helps ensure that all teams are aligned and working towards common goals, which can lead to more effective and efficient sales processes.
Great
What do you like best about the product?
The ease of use. Finding contacts and making notes and using third party apps.
What do you dislike about the product?
Sometimes it doesn't load but it is super rare
What problems is the product solving and how is that benefiting you?
Keeping track of all our contacts and giving us the ability to automate and send emails
Great for staying in touch with new and existing customers and closing deals
What do you like best about the product?
We love the communication/automation of the sequencing and workflows
What do you dislike about the product?
It seems that you'll quickly hit levels where upgraded subscriptions are required
What problems is the product solving and how is that benefiting you?
Helping us stay in touch with new and existing customers on a frequent basis. Manages all our deals for different pipelines and markets.
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