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Reviews from AWS customer

2 AWS reviews
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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Curtis S.

Amazing tools, capabilities, and resources for all business sizes.

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
The ability to track and measure our sales team's performance throughout the entire lifecycle of our prospects. Hubspot has helped us gain a lot visibility into our sales cycle and how we can improve our sales approach moving forward.
What do you dislike about the product?
While the reporting capabilities are fantastic, there are still a few slight shortcomings if you want to get precise reporting without an Enterprise level account. Regardless, Hubspot's reporting capabilities are more than enough for the vast majority of small to medium-sized businesses.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub allows us to track things like how many leads our sales team is generating, how long it takes them to close a deal, what each rep's conversion rate is, as well as other important sales metrics.


    Marketing and Advertising

HubSpot has a lot of great features. It takes time adapting it to your own business needs.

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
HubSpot Sales captures and hold a lot of data broken down by companies which we can easily organize and filter.
It is adaptable to different business needs.
I do like it over Sales Force i think its is an easier CRM to use and follow also teach other how to use.
What do you dislike about the product?
I dislike when HubSpot has updates and changes/move items on the user. Sometimes its hard to find things.
When HubSpot changes property names it can affect a business's reporting example changing company id to record id boke our Power Bi report and it takes a while to find why it is broken just due to a property name change.
What problems is the product solving and how is that benefiting you?
It solves data collection for our business program also keeps different business locations/contact organized. Being able to separate people/states or zipcodes to a team level is helpful with different permission settings.
I think having more adaptation to permission settings is a huge feature it helps break down or build up what you want you team to be able to see / use


    Joe L.

Head of Client Care for a physical therapy and fitness company

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful part of the sales of hubspot is the organization that it offers and as well as the ability to collect data. Organizing the leads results in increased conversion and the data collection allows us to make decisions on what works.
What do you dislike about the product?
I dislike that emails sent via the hubspot platform look different compared to when sending emails via gmail. It results in the email chain looking different which may make reading emails harder for prospects.
What problems is the product solving and how is that benefiting you?
Hubspot is solving an organizational problem as well as a data collection and presentation issue. This helps us make better decisions about what is working and what isn't working.


    Gabriela M.

Favourite CRM so far

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
It is so easy to use, love to use tasks because I have a terrible memory, so that helped me a lot.
What do you dislike about the product?
That when you merge a customer you can´t undo it
What problems is the product solving and how is that benefiting you?
It shows of how we are doing in sales with the funnels we can create.


    Stephania H.

Great CRM for small to mid-size sales teams

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Great CRM for seasoned and new sales professional alike. Can easily customize your CRM for multiple teams and to work cross functionally. I like the ease of adding companies and contacts and the email tracking is the best tool for keeping track of the status of your leads and any communications you've had with them. If paying for the premium Sales Hub services, you also have a wide array of tools to set up sequences for emails which makes communicating in mass a breeze. The system also notifies if any emails are invalid or have opted out, which saves time for sales professionals to update their records. Love the template feature for creating emails more efficiently. Overall the basic plan covers the tools a smaller business needs to seamlessly manage leads and contacts for any business development and account management role.
What do you dislike about the product?
I wish some sequencing features were available in the basic plan to save time. I also wish some fields, such as industry, would auto-populate to match the company profile you are saving the contact under to save time and keep consistency.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub is a crucial part to my role in Business development for managing my leads and communications. I would not be able to work as efficiently and effectively with contacting companies without this CRM.


    nicolas z.

Best CRM and UI for a workplace

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Very useful on order to achieve goals, completition of takes and tools are very easy to work on, happy to keep up with the platform CRM to contact clients and check their activities
What do you dislike about the product?
Automatation, I would love to create sequences more automatically and keep getting restricted when the time of doing still , keeps saying you will do automatic email 1 day later instead of the outcome of a call , process's sequence could make the CRM faster and efficient I believe.maybe I got not the right experience but I tried look for more about it I don't have options to customize that part.
What problems is the product solving and how is that benefiting you?
Achieving connections with prospects and clients which makes the life easier. Creating meeting and takes are a very good tool which makes you more active and keeps you up to date on all the activities to do lists and queue to follow


    Kris G.

Hubba Hubba Hub Spot!

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Hub Spot is amazing! From the capabilities to the support, I love it all!
What do you dislike about the product?
Too many options perhaps....can't be a bad thing, I just have a small brain.
What problems is the product solving and how is that benefiting you?
Hub Spot is my personal secretary and I love her. Hub Spot keeps everything organized and helps me sell more.


    Max R.

Fast integration and great metrics

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Integration with other applications our firm uses.
What do you dislike about the product?
Initital onboarding was a bit of a learning curve.
What problems is the product solving and how is that benefiting you?
Tracking metrics of where users are coming from and their turnover rate.


    Environmental Services

Experience has been very good.

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
Call feature through HubSpot is very helopful.
What do you dislike about the product?
Sometimes the Tasks get mixed up with other users.
What problems is the product solving and how is that benefiting you?
Keeping a log and organization.


    Belen R.

Excellent tool for Sales

  • January 19, 2023
  • Review provided by G2

What do you like best about the product?
I love how easy it is to use, it's very helpful and intuitive to keep track of your potential clients. You can customize a lot of the workflows within the tool. It's a MUST for the Sales Team.
What do you dislike about the product?
At first, It can be a little bit overwhelming getting to learn the full extent of the tool. However, I believe with commitment and patience anyone can use it. It's very user-friendly.
What problems is the product solving and how is that benefiting you?
As Sales Executive, the most important part for me is not to lose track of the follow-ups. This tool enables me to do my FU on time and I can record every move I make.