Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Easy Dashboard Navigation, but Needs More Integrations (e.g., ZOHO)
What do you like best about the product?
Easier navigation around dashboard and relevant services
What do you dislike about the product?
It could use more integrations, such as ZOHO and a few other apps, to make it easier to connect with the tools I already use.
What problems is the product solving and how is that benefiting you?
They have a solid support system that helps smooth things out, but because they lack certain integrations, there’s only so much their support team can do.
Intuitive, Centralized Sales Tools—But Advanced Features Get Pricey and Complex
What do you like best about the product?
What I like best about HubSpot Sales Hub is its intuitive and centralized sales tools — from contact management and deal tracking to automation and reporting. It helps our team stay organized, streamline workflows, and gain visibility into the entire sales pipeline. Its integration with other systems and built-in analytics make it easy to track performance and improve our processes.
What do you dislike about the product?
Some advanced features are locked behind higher-tier plans, which can make it expensive as teams scale. Custom reporting and automation can also feel a bit complex at times, and certain workflows could be more flexible
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes CRM, deal tracking, email outreach, and automation in one place, helping our team manage leads more efficiently and stay aligned across the sales pipeline. This improves visibility, reduces manual work, shortens sales cycles, and leads to better follow-ups and higher conversion rates.
Valuable Tool with Learning Curve Challenges
What do you like best about the product?
I love the Kanban board view. I really enjoy being able to see all of the clients and being able to filter depending on any piece of information I'd like to see.
What do you dislike about the product?
I think just some of the visibility of the settings sometimes it takes a really long time to figure out how to edit a certain piece on a card or a property. But that just may take me some time to figure it out. The must have difficult and challenging part was getting our integration set up. It took quite a long time. So we actually were not even able to use HubSpot correctly for some time. It's a very expensive program. And it took a really long time for us to see any return on the investment.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the complexity of organizing our intake department, helping case managers with client engagement, payment collection, and data logging to prevent clients from falling through the cracks.
Smooth Adobe Commerce Integration That Streamlines Deals and Follow-Ups
What do you like best about the product?
What I like best about HubSpot Sales Hub is how well it integrates with Adobe Commerce for managing deals and tickets. When a quote request is placed on our Adobe Commerce site, it’s automatically synced to HubSpot, where the sales team can manage and track it through the entire lifecycle.
Additionally, when a sample order is placed, we automatically create a task in HubSpot for the sales reps to follow up and convert it into a full product purchase. This keeps the sales process structured, ensures timely follow-ups, and gives the team full visibility in one place.
Additionally, when a sample order is placed, we automatically create a task in HubSpot for the sales reps to follow up and convert it into a full product purchase. This keeps the sales process structured, ensures timely follow-ups, and gives the team full visibility in one place.
What do you dislike about the product?
One thing I don’t love about HubSpot Sales Hub is that it can feel a bit limiting when you’re dealing with more complex Adobe Commerce workflows. For anything beyond standard use cases, you often end up relying on custom development or workarounds instead of simple configuration.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of disconnected sales follow-ups and scattered deal management. By syncing quote requests and sample orders from Adobe Commerce into HubSpot, it gives the sales team a single place to manage deals, tasks, and customer conversations.
This helps ensure no quote or sample request is missed, follow-ups happen on time, and sales reps have clear visibility into where each opportunity stands. For us, it’s improved coordination between the website and the sales team, reduced manual effort, and made the overall sales process more structured and reliable.
This helps ensure no quote or sample request is missed, follow-ups happen on time, and sales reps have clear visibility into where each opportunity stands. For us, it’s improved coordination between the website and the sales team, reduced manual effort, and made the overall sales process more structured and reliable.
Powerful inbound marketing suite, but new users may face a learning curve
What do you like best about the product?
Inbound marketing and content generated growth are Hubspots sweet spots. Blog, SEO, Landing Pages, and email all live together. Native attributions speed the time it takes to close opportunities. Easy lead scoring and lead nurture programs round out the top reasons to appreciate Hubspot's robust platform.
What do you dislike about the product?
The multitude of features, dashboards and interfaces may confuse the new users of Hubspot in the beginning. But once you become familiar with the "mission critical" features, you will appreciate not needing an army of team members to get this platform implemented for go live.
What problems is the product solving and how is that benefiting you?
The issue of not needing an array of tools to get up and running. And the ability to easily connect Hubspot to other tools using their seamless API Connection is paramount.
Clear Pipeline and Easy Follow-Up, All Sales Tools in One Place
What do you like best about the product?
Clear pipeline and easy follow-up.
All sales tools in one place.
All sales tools in one place.
What do you dislike about the product?
Some features feel limited.
Can get pricey as you scale.
Can get pricey as you scale.
What problems is the product solving and how is that benefiting you?
Keeps deals organized and moving.
A Powerful and Easy-to-Use Sales Platform for Growing Teams
What do you like best about the product?
HubSpot Sales Hub is very user-friendly and makes managing leads and deals much easier. The mail tracking, automation, and pipeline visibility help sales teams and data research teams stay tuned and follow up at the right time without missing any contanct.
What do you dislike about the product?
One limitation of HubSpot Sales Hub is that advanced features can become expensive as your team grows. And also there can be a learning curve issues when setting up complex workflows.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of scattered sales data and manual follow-ups. It provides better communication, automates repetitive tasks, and provides clear pipeline visibility without any clumsy ness. This helps save time, improve conversion rates, and keep sales teams focused on closing deals at proper time without any miss.
Hubspot: A one-stop solution from marketing to customer management
What do you like best about the product?
The screen is easy to see and intuitive to operate
What do you dislike about the product?
Data analysis can be inefficient due to long loading times
What problems is the product solving and how is that benefiting you?
Customer management has become more efficient
Useful CRM Features, Interface Needs Polishing
What do you like best about the product?
I like that HubSpot Sales Hub has a lot of filters that I can use and create customizable rules for a particular user. Being able to filter by country, like targeting Middle East contacts, is great. I also find the dashboards helpful for daily reporting, as they allow management to see the number of calls and emails, which makes it easy to track our progress.
What do you dislike about the product?
The interface could be improved. I feel Salesforce is a much easier platform to use. Learning HubSpot was a bit of a challenge for me. So I feel like, you know, user experience could be a bit enhanced in comparison to Salesforce. Salesforce is pretty easy. Like, everything is straightforward enough. With HubSpot, you have to open a lead and then make the changes and stuff. Also, my team took around more than a month to set up the entire thing. It took a lot of time to set up.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub centralizes our data, making it easy to access for users and management. It helps us handle a large audience of accounts and contacts efficiently, supporting our outbound strategies.
Streamlined Lead Management and Automation
What do you like best about the product?
I really like the sequence and automation features that HubSpot Sales Hub offers. It lets sales representatives who may not have much experience with the platform familiarize themselves and use it thoroughly without issues. It's also easy for new people and those transitioning from other platforms to get used to. The automation of emails, calls, and responses, along with traceability for different objectives, is really helpful. I find that it just saves time, making it easier for me to set up automations for email responses and notifications without dealing with technical complexity. The platform is very easy to use, relatable, and intuitive. Overall, compared to other CRMs and tools I've used, HubSpot feels like the king in this space.
What do you dislike about the product?
Some of the analytics are not that great, especially when using metrics from other platforms.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to track and assign leads to sales reps. It automates leads, emails, and responses for reps, handling tasks they can't manage alone. It saves time, offering traceability and automation, making it easier for new and experienced users.
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