Sales Hub Enterprise
HubSpotExternal reviews
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Great tools for a great platform, but mind your contact list.
What do you like best about the product?
HubSpot platform and integrations with marketing tools and other programs is profound.
What do you dislike about the product?
The biggest downfall is the price point when adding contact lists that exceed the initial pricing range of 1000. The price increase for 1-2k contacts creates a drastic price increase that becomes prohibitively expensive for smaller companies.
What problems is the product solving and how is that benefiting you?
An all in one sales and marketing CRM that integrates with nearly every other platform available, either natively or via API.
Hubspot is a middle of the road CRM that covers the basics
What do you like best about the product?
Hubspot covers the basics needs. The navigation is pretty user-friendly and covers the things that it needs to. I like the grid view of clients and the ability to move them around easily.
What do you dislike about the product?
The lack of complexity within HubSpot is disappointing. They seem to nickel and dime on each additional service, such as the use of their dialer system. It is challenging to get analytics on performance. The task system feels somewhat disjointed and I have a hard time knowing what I need to focus on.
What problems is the product solving and how is that benefiting you?
Hubspot allows us to hold the information of all our clients and talks well with other softwares. Hubspot has helped us get visibility into who we are working with and where they're at in the process. I'm also loving the Google email integration!
Easy to use, easy to learn
What do you like best about the product?
Deal dashboard and Navigating through tasks.
What do you dislike about the product?
I dislike in the deal dashboard view I can not save my view. Everytime I Click it it defaults to entire team.
What problems is the product solving and how is that benefiting you?
Time management, and communication with customers and leads.
Keeps me organized!
What do you like best about the product?
Easy to use layout and fast find contacts.
What do you dislike about the product?
I would like to be able to have auto responders sent from this site instead of using another website.
What problems is the product solving and how is that benefiting you?
Allows me to know when to contact customers so I don't lose them.
2nd time user in a startup environment
What do you like best about the product?
UI is pretty user friendly and integrations are plenty
What do you dislike about the product?
Reporting specifically as it relates to revenue projections, segmentation or attributes, and sales KPIs
What problems is the product solving and how is that benefiting you?
downtime due to errors and call quality has gotten much better since I'd used previously
Clunky system with poor customer service
What do you like best about the product?
Enjoy the ability to integrate with other apps, however this can be challenging and is widely unsupporte by Hubspot
What do you dislike about the product?
Dislike the lack of setup assistance and support despite a hefty setup fee
What problems is the product solving and how is that benefiting you?
Lead intake and pipeline management - less robust than other pipeline solutions we have used in the past
HubSpot is a great solution for smaller to medium businesses that don't need the complexity
What do you like best about the product?
HubSpot allows us to track our customers easily without much setup. Even with a standard plan, we're able to effectively manage our customers and give enough support to our sales team to work the clients.
What do you dislike about the product?
Navigation through HubSpot can take too many clicks for my liking sometimes. I would prefer if everything was more accessible and less clicks for working each client.
What problems is the product solving and how is that benefiting you?
Tracking our growing database, making sure all information is current. Sharing client details with other members of our teams is extremely useful especially in our sales/development cycle.
I use Hubspot everyday and i manage my team to use it in their daily task and make their work easier
What do you like best about the product?
We have commercials around the country and we can have a lot of information quickly about their sales and their meeting with the customers, it help us easily to calculate our MRR and we will start using better the forecast tools which can be very useful
What do you dislike about the product?
it is sometimes a bit hard to mix the information between the meetings and the transactions to have good results, as we don't use the "reunions" tools directly so our data are sometimes not fitting to reality
What problems is the product solving and how is that benefiting you?
We don't need to use an excel sheet to put all of our sales, we can easily make some reports to have the information about our sales, and every commercial separately, we can also compare our sales aera
Amazing and very fast
What do you like best about the product?
Sequences and integrations whit chrome extensions that helps me for prospecting day by day
What do you dislike about the product?
Some issues that rarelly happens, but actually I really like hubspot
What problems is the product solving and how is that benefiting you?
It's extremely fast when prospecting and then enrolling into a sequence
Many solutions included into 1 CRM
What do you like best about the product?
What I like the best is that there are many solutions included into 1 CRM (sales, marketing, revenue, etc....) which makes our lives easier since almost everyone at the company can use the same CRM
What do you dislike about the product?
I don't like the fact that is not so easy for the team to include new parameters into the solution (such as new payment methods or frequency, etc....) . Also, the expiration date of the contract links should be by default and not something that the user can select.
What problems is the product solving and how is that benefiting you?
Before, we were doing contracts using the basic template of our invoicing tool (not the best for contracts) so now everything is easier due to hubspot
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