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Reviews from AWS customer

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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Human Resources

Automation lets you sell while you sleep

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
By using filters, lists, and sequences I can use my time efficiently to set up effective sales sequences that target the right people and send the right messages automatically. I sometimes wake up to multiple new meetings booked.
The various filters also allow me to ensure that none of my prospects get forgotten or fall through the cracks.
What do you dislike about the product?
The UI/UX is not always intuitive, but you can usually Google your question and figure it out fairly quickly. Sometimes the product doesn't do exactly what I would like it to, but I can usually figure out a workaround to achieve most of what I am trying to achieve.
What problems is the product solving and how is that benefiting you?
HubSpot is a great tool for automating personalized, targeted messages and for making sure that your prospects don't get lost.


    Computer Software

Workflows made easy

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
HubSpot has been an invaluable tool for outreach and tracking deals. I love being able to collaborate items with my team in real time with HubSpot and it makes communicating details on projects all the better.
What do you dislike about the product?
Every technology has its limits and quirks. HubSpot has very few of these, however I would like to see more automated workflow options when it comes to combining sequences.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps with visibility and tracking several pieces of valuable data for our sales team as well as our account management team. It helps bring everything to one central place with the ability to collaborate.


    Computer Software

The best CRM tool available for SMB

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
Hubspot UI's make it easier for anyone to increase their possibilities related to new business opportunities and account management. Also, the UX is fantastic and allows you manage your workflows seamlessly and efficiently.
What do you dislike about the product?
Some filters and functions still have the possibility to improve. It can depend also on the type of information my company manages but, sometimes it is difficult to use some information as we would like to.
What problems is the product solving and how is that benefiting you?
We are able to manage our outbound and inbound process by finding all our info in just one place. Also, whenever we need to change our strategies, Hubspot allows us to make it fast.


    Nicole C.

Good Features - Helps our team become more efficient

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
The email tracking is the best part. Being able to view opens, clicks, views etc. I also like the sequences aspect of it where you can put your contacts in and it does the rest. It's really beneficial to have this running in the background. It allows my sales team to keep in touch with people while they are working on other priorities. You also get notifications for opens, clicks, etc... it helps you to prioritize your dials and where you are spending your time.
What do you dislike about the product?
I don't like that I can only add 5 emails to a sequence. I've used other platforms that allow for quite a few running emails in cadence. It also doesn't allow rules for when they complete a sequence to roll into a new nurture sequence. It would be helpful if there was a way to continue to do this as it greatly impacts how many touches you have. It's also not easy to link things - you have to add a hyperlink vs just having an attachment.

I think that if they improve this then it would be a really perfect product.
What problems is the product solving and how is that benefiting you?
It integrates into our stack and allows you to keep track of what's going on in the prospect sequence. The sequences allow you to do a set it and forget it while still maintaining contact. It helps us to keep our data organized and allow us to see who is owning deals. it also helps us to see which reps have deals, how much, what deal, where are the deal stages, etc. The reporting piece is critical to our organization and helps us to better control our pipeline of sales. We also really enjoy the seequences option because it maximizes the daily touches. Instead of being able to directly touch.... maximum 100 people in a day, you can now touch thousands and keep them running in the background. It also integrates well into other areas. We have it working with multple other sales tools. It also allows us to direcly integrate with my products and have them all housed in one place. If we didn't have this insight, it would be very hard for us to manage 5500 employees around the world.


    Computer Software

Very useful tool for automating client outreach

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
The user interface is incredibly intuitive and easy to learn, I can decrease my workload substantially by adopting hubspot sequences.
What do you dislike about the product?
I don't like that I can't change emails for contacts already enrolled in sequences.
What problems is the product solving and how is that benefiting you?
It's solving the fact that I have a large number of leads and not enough time to reach out to them. Hubspot allows me to focus my time on research.


    Financial Services

I like how efficient hubspot is

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
I like how it allows me to sort my contacts and deal dashboard
What do you dislike about the product?
I wish it would unenroll companies once one contact has replied in a sequence
What problems is the product solving and how is that benefiting you?
It keeps me organized with my strategy, deals, contacts etc


    Hospital & Health Care

Good Profesional Experience

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
All contact's database in one panel with all information that I need for a great work
What do you dislike about the product?
nothing at the moment, is very simple user
What problems is the product solving and how is that benefiting you?
All information at one click and all user's history in small time


    Environmental Services

Best sales CRM by far!!!

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
With HubSpot, you don't feel like you're working, with the amazing user interface and the ease in using the platform it almost feels like sales is a game rather than a job. I've used a couple of other solutions and HubSpot is by far the best platform out there. Also, I started my career in sales 2 years ago and for someone who's just starting in sales, HubSpot's courses on the subject are extensively useful to get on board in the industry and get some best practices to kickstart your career and hit your goals as soon as possible.
What do you dislike about the product?
My experience so far is amazing. I'm looking forward to keep track of new features.
What problems is the product solving and how is that benefiting you?
Efficiency in the outreach process, automating campaigns and visualizing your performance to keep improving in my sales processes.


    Paula L.

Great CRM, easy to use!

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
Super user-friendly. Creating sequences is really easy and fast. Reports are easy to read and create.
What do you dislike about the product?
To be honest, there's nothing I can think of.
What problems is the product solving and how is that benefiting you?
I'm a Sales Rep and I use HubSpot every day. Using sequences I don't need to send manual emails. It's easy to use.


    Madison W.

Comprehensive CRM with Contact Link Challenges

  • July 21, 2022
  • Review provided by G2

What do you like best about the product?
I find HubSpot Sales Hub to be a very comprehensive CRM that helps with lead management and overall sales workflow. It aids in staying organized and building my sales pipeline.
What do you dislike about the product?
I have some trouble with deals when there are multiple contacts linked to a company. If the deal is created on one contact, it does not duplicate on the other contacts tied to the company.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to stay organized and build my sales pipeline. We switched to it for better tech and more automation options.