Sales Hub Enterprise
HubSpotExternal reviews
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Clean interface and easy to use
What do you like best about the product?
Sequences, properties that can help in multiple filtering options
What do you dislike about the product?
clarity of information, related to properties and how this could be put to use
What problems is the product solving and how is that benefiting you?
timely reach out and prioritization. Helps me hit the rod when it's hot
Recommendations to others considering the product:
Its a easy tool for teams who would like to scale up quickly and get into the verge of perfect sales performance tracking
Know your clients, Push your sales!
What do you like best about the product?
Rather than just getting a lead, the insight that Hubspot offers on a particular lead is fantastic. Also the likelihood to close calculations are amazing
What do you dislike about the product?
The UI is not that intuitive and maybe adding more colours will do good
What problems is the product solving and how is that benefiting you?
Personalising the messages and getting in touch with the customers by using the insight and analytics provided by hubspot
Holistic platform
What do you like best about the product?
Very user friendly, everything is separated properly.
What do you dislike about the product?
I use it as a sales rep, so it would be very useful if you can bring the same contact property filters to tasks as well.
What problems is the product solving and how is that benefiting you?
It helps me organize my work for the day in a very efficient manner.
HubSpot is a great way to keep track of contacts and tasks.
What do you like best about the product?
Hubspot makes it easy for businesses to examine their data and choose how to utilize it. This application also assists the salesman in creating tasks, deals, and several other user-user capabilities. You may design processes and sequences with Automation. Additionally, you may add a chat component to your website.
What do you dislike about the product?
Workflows can sometimes overlap, but that's more the user's fault than Hubspot's.
What problems is the product solving and how is that benefiting you?
We have long desired a method to keep in contact with and follow up with our consumers. We've tried several methods for staying in touch with clients, but HubSpot appears to be the most effective.
HubSpot is easy to use and manage. Very straight forward.
What do you like best about the product?
Email expansion. Fast speed and how reliable it is to use. Easy access to options, for example, open and close emails. The search bar always comes in handy, it's fast access to an email.
What do you dislike about the product?
I don't dislike anything, but they could improve the visibility to other emails not assigned to me. Show related emails not just assigned to me.
Overall, it's a great email based.
Overall, it's a great email based.
What problems is the product solving and how is that benefiting you?
The direct message helps with viewing instant messages and replying as soon as possible. I like how new emails are placed on the bottom to show what is coming in.
Useful, simple, easy, strategic
What do you like best about the product?
Integration to LinkedIn. I have all my clients and prospects in one place. It shows me some data and analytics that I can use for further strategic decisions. Also a lot of great integrations.
What do you dislike about the product?
All of the messages for syncing a new LinkedIn contact information.
What problems is the product solving and how is that benefiting you?
Customer relationship management and sales analytics. I can manage and have access to all of my clients easily in one place. I can also see the most important metrics for my business.
Good Software for sales
What do you like best about the product?
Integration with gmail,Chat conversation meeting booking
What do you dislike about the product?
no intgration with slack which will help us to reply tocusotmers repling to slack
What problems is the product solving and how is that benefiting you?
Linking email to crm which will help us to track activity
Clunky overall interface and connection with Churnzero
What do you like best about the product?
Fields flowing bidirectionally between ChurnZero & Hubspot. I like that our flow once setup updates both systems when you update a field, as well as the customizability of where they are locked.
What do you dislike about the product?
The deals, flowing to quotes, and tieing into ChurnZero is completely broken. They do not have a flow that easily puts Deals & Quote information voer to ChurnZero profiles.
What problems is the product solving and how is that benefiting you?
Sales pipeline flow to bring customer from lead to prospect to the entire deal process it does work well for that piece of it. I appreciate the structure & flow in the system for that piece.
Email logging does NOT work with Outlook for Mac
What do you like best about the product?
User friendly and flexible, however without email logging, the value of the product is severely reduced.
What do you dislike about the product?
One of the main selling points HubSpot used is the ability to automatically log emails in HubSpot. Unfortunately, their add-in for Outlook for Mac is completely broken. When the add-in is activated, Outlook becomes so slow that our team will refuse to use it. This has a severe impact on our adoption and value of Hubspot, as having emails logged is a key feature. Unfortunately, we have been completely stonewalled by support and our CSM, telling us to contact Microsoft even though there is an issue with their add-in as is evident from their support forum, where customers have been complaining about this since 2020 without a response from HubSpot. We're currently spending +€25k annually with HubSpot and they are not willing to help or even acknowledge there is a problem - extremely disappointing.
What problems is the product solving and how is that benefiting you?
We wanted to use HubSpot to have a central repository for all information and communication with our customers. Unfortunately, that is not possible without email logging.
Recommendations to others considering the product:
If you are using Outlook for Mac - be aware that email logging is not currently working.
Been having constant server issues and errors to retrieve info
What do you like best about the product?
It's very user-friendly and easy to use, doesn't take much to get a hang of it and you're able to personalize according to your needs and the extension tools are top!
What do you dislike about the product?
There's been often server issues and information not properly loading. You have to wait a few minutes before retrying. There's still glitches in the platform, sometimes you don't get the sequence statistics and it stops sequences if you've reached your limit instead of sending it to the next availale day.
What problems is the product solving and how is that benefiting you?
Customer follow-up and prospecting. Makes it very easy, and it's time saving. Easier to handle companies and beneficial for company profiling and sales analysis.
Recommendations to others considering the product:
It really does make prospect managing much easier
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