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Reviews from AWS customer

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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jaime C.

HubSpot Sales is the most complete sales tool

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
The facility to create different pipelines and all the properties for each one of them.
The structure of the information and the ease of creating workflows without knowledge make the tool adapt to what you need.
What do you dislike about the product?
I would like to be able to apply filters to pipeline stages independently, so that only a specific stage is applied.
What problems is the product solving and how is that benefiting you?
HubSpot allows us to have total control of the user from the moment they enter the first stage of the funnel until they become a customer.
It allows us to know in which stages there is more stagnation and to take measures to boost the purchase or improve communications with the user.


    Krishna R.

The best sales & marketing CRM I have ever experienced !!!

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
The marketing automation feature is the most liked feature in Hubspot, before onboarding HubSpot, we evaluated a lot of other competitors as options and finally, we choose Hubspot over them because of this function and the support team HubSpot team is great and the installation process was smooth. Another important point was the mobile app version of Hubspot is a great advantage while handlining the sales module.
What do you dislike about the product?
There is not that much to dislike in this system, but I felt there were some glitches while creating blogs, landing pages, and other custom HTML pages, rest everything is perfect for me
What problems is the product solving and how is that benefiting you?
Before the implementation of HubSpot, we were using multiple tools for all marketing activities, now with this single platform we can have email marketing, marketing & sales automation, social media posting analysis, website analytical reporting, and leads nurturing everything can be done under this single platform.


    Venture Capital & Private Equity

The cost benefit is good, the experience is simple yet enables personalization.

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Editing properties, creating dashboards.
What do you dislike about the product?
It takes a bit of training to understand how to navigate the tool.
What problems is the product solving and how is that benefiting you?
Keeping record of contacts and other information.


    Sydney E.

Easy to Use

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Hubspot is easy to learn and when taking advantage of it's tools, features, and extensions, you are able to track potential customers, deals, pipeline, and work together as a team with out stepping on each other's prospect toes.
What do you dislike about the product?
I can't think of anything off the top of my head. It would be nice to have a map that visualizes customers.
What problems is the product solving and how is that benefiting you?
Easy customer & prospect management to develop business.


    Joann T.

Intuitive, info all in one place, one stop shop

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
HubSpot holds all account information. Details for contacts, demographics, product details, and log incoming/outgoing emails. The ability to create and save pertinent information regarding services rendered and possible client add-ons is invaluable and time-saving. It stores contracts, BA agreements, proposals and more. You can create an email directly from the HubSpot account with the ability to add contacts, and meeting links, attach documents and be able to see when the client has received and opened the email. Do you have notes on your desk or calendar? While these may be helpful HubSpot allows you to create notes attached to the account and create follow-up tasks that allow you to receive reminders at a date and time needed. It allows you to go into those tasks to add follow-up information until the task has been completed and you have closed it. A nice feature that we use in contacts is being able to identify who our primary contact for the company is. While other staff members may call and ask questions about the account with limited permissions. Our primary contact ensures we are speaking with the decision-maker. You can make a call directly from the HubSpot client account or log a call that you received. This truly is a one-stop-shop. While I haven't learned all that can be done and is possible within this program, I am looking forward to the next great "ah-ha!"
What do you dislike about the product?
Truthfully like any new program, you are using there is a learning curve. And people are generally averse to change. But in all my years of various business programs, this is the most intuitive. So what is to dislike?
What problems is the product solving and how is that benefiting you?
HupSpot allows all staff to see, add to, monitor and assist with maintaining and growing our business. Having account information in one place saves time, helps to diminish duplication of effort and keeps everyone in the know about the health of our accounts.


    Computer Software

Great tool to use for a task oriented person

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Helps with the easy workflow to get efficiently get through the work day. Easy to use interface. Ideal for a very methodical person to ensure they have structured their day
What do you dislike about the product?
The inability to call all countries. The technical requirement issues
What problems is the product solving and how is that benefiting you?
Helps keep on top of tasks. Good reporting system that keeps you accountable


    Joshua H.

HubSpot's tools makes Communication, Collaboration and Automation easy

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful aspect of HubSpot for our company is having a hub where all our data can be seen and accessed by our team members and it helps keep everyone communicating and on the same page. Another helpful function HubSpot provides is their help tech support members. I have made numerous calls and emails to those hard-working folks and they do an outstanding job teaching and troubleshooting any issues that arise.
What do you dislike about the product?
The least helpful part of HubSpot is the search bar on the top right. It's not very useful I search the objects individually. It's not too bad and kind of nitpicking to bring it up. Otherwise, the software performs as advertised.
What problems is the product solving and how is that benefiting you?
Providing transparency and ease of communication amongst several teams in our company. We can get more done and we stay on the same page more often than not. We don't have to go out of our way and interupt anyone working to see what kinds of activities the sales team is performing on a day-to-day basis.


    Richard T.

Fantastic service

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The vast possibilities of its scope. I Love that I can set automatic flows, it helps simplify my workflow. Reminders and tasks are easy to set to remember followups.
What do you dislike about the product?
There arent many things I dislike, only, the depth of usability and amount of training needed to fully understand the capabilities would be my only downfall for this product.
What problems is the product solving and how is that benefiting you?
Managing my workflow is super easy now. I can set automatic emails, that with the templates you can create make it simple to streamline


    Daniel F.

There is no other CRM like HubSpot

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The ability to create sequences, manage deals, and havd a queue of tasks is incredibly helpful in providing the structure that I need to be successful at my job.
What do you dislike about the product?
I think that the pricing structure could work differently. Luckily, I work at a company that can afford the professional accounts but I do think that the price increase is way too steep and some of the features, namely sequences, should be available on the less expensive plans.
What problems is the product solving and how is that benefiting you?
HubSpot helps me create and maintain a follow-up system that allows me to take my deals all the way to the finish line. I am a highly methodical and organized person and HubSpot satisfies all my needs in that respect.


    Thomas W.

Great + easy to use tool

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The easy usability and intuitive user-interface coupled with all the amazing features really make it a great product/software.
What do you dislike about the product?
Sometimes HubSpot calling does not work, but it only happens rarely
What problems is the product solving and how is that benefiting you?
Easily bridging the gap between Sales and CRM