Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Some good, some bad
What do you like best about the product?
My favorite feature is the email tracking. I like that it pings my phone as well as gives me a pop-up notification when a client is looking at an email or clicks through to a link I sent.
What do you dislike about the product?
Some of the views are pretty clunky. For example, when I'm looking at a Customer that is linked to a Company, I can't see any of the company information like email or phone number without opening up a separate "preview" window.
What problems is the product solving and how is that benefiting you?
We have found some of the reporting tools to be useful. The addition of web tracking is an upgrade over our previous CRM. The only short coming of the web tracking software is that it requires the visitor to Accept Cookies before it will track any of their information.
HubSpot makes it easy
What do you like best about the product?
Its a great tool for managing sales outreach, keeping the team engaged, and executing various sales and marketing campaigns.
What do you dislike about the product?
Small things, but nothing major that changes my opinion
What problems is the product solving and how is that benefiting you?
Sales outreach, business development
Recommendations to others considering the product:
Reach out to an expert and get help building reports.
Easy to use and extremely robust, some limits to customization for non-traditional use
What do you like best about the product?
I love that it is easy to use, pretty robust and customizable, mainstream enough to sync with most other platforms, and Hubspot provides myriad learning opportunities to help you better optimize the platform. It's extremely user-friendly and having used Zendesk Sell and Salesforce in the past, Hubspot certainly takes the cake.
What do you dislike about the product?
My company utilizes hubspot in a nontraditional way, and some of the workflows have limitations to the parameters and enrollment criteria that requires us to use a third party platform, which is out of my purview and easy to mess up.
What problems is the product solving and how is that benefiting you?
It helps us keep track of all our customers, and is an effective outreach platform for email, marketing, forms, etc. Really everything can stem from Hubspot, even our mass texting and outreach is set up (nontraditionally) through workflows. I love having all those things in one place as a growing company.
Tool that will save you time.
What do you like best about the product?
The usefulness of the system makes it good, and great !!
What do you dislike about the product?
No having filter that can be separated from specific deals that is close to the ones open.
What problems is the product solving and how is that benefiting you?
having track of the soon-to-be prospects from the ones that I have made contact with.
Hubspot as a Sales CRM
What do you like best about the product?
Hubspot is easy to use, the learning curve is not as steep as say Salesforce.
Easy to open deals directly from Account listings, and to add/edit contacts.
Easy to open deals directly from Account listings, and to add/edit contacts.
What do you dislike about the product?
Too few integrations. Namely, the lack of integration with Microsoft Teams can make it difficult to directly schedule a meeting, often necessitating extra steps.
What problems is the product solving and how is that benefiting you?
I'm generating revenue; as a sales tool, it does exactly what it is intended to do.
An excellent CRM to manage your leads and build sales pipelines
What do you like best about the product?
The deals dashboard is very slick and neat which will help you to keep track of your ongoing deals. The views of the deals dashboard can also be customized according to your preferences.
What do you dislike about the product?
Though pipelines are an excellent tool for salespeople, the exact purpose/function of these two pipelines could've been explained better through interactive walkthroughs and tutorials, so that they could make the most out of it.
What problems is the product solving and how is that benefiting you?
The biggest problem I'm solving is that i can always manage my leads and keep a track of them, The properties that the dashboard provides are very easy to define the lead which also helps you told filter out leads accordingly and set stages for it.
One tool for nurture all your leads
What do you like best about the product?
Hubspot is one place where we can create /import leads from cloud and make calls, send mails, maintaine a2z all the details about the lead from creation to convert or cold.
What do you dislike about the product?
Sometimes calling option doesn't work properly and to identify the lead in large sets bit difficult could have add more filters and analysis / summary options about the data.
What problems is the product solving and how is that benefiting you?
We use to maintain all the client /customers info in the hubspot which we generate from social media then rest all the activities lead nurture, email campaign we use to do by using this tool.
Recommendations to others considering the product:
Best tool for small-scale data maintance /CRM.
Provides great insights on prospects and it's extremely easy to use
What do you like best about the product?
The activity timeline is extremely complete and intuitive. You can find valuable info you need to connect with prospects within seconds. I also like that you can make calls and send email sequences within HubSpot, without an integration required. HubSpot definitely is the best balance between a customized and easy to use tool.
What do you dislike about the product?
Could be more flexible with simple stuff, for example having dependent fields within records, showing customized error messages when we don't fill out a specific required field, blocking skipping deals.
What problems is the product solving and how is that benefiting you?
All-in-one tool: no need to purchase different solutions for Marketing, Sales and CS, HubSpot has most of what you need in a single tool.
Marketing-Sales-CS-Support alignment: we can literally find every piece of information needed with HubSpot across the board, so our teams have the info they need to do a great job and deliver an amazing service to our customers
Marketing-Sales-CS-Support alignment: we can literally find every piece of information needed with HubSpot across the board, so our teams have the info they need to do a great job and deliver an amazing service to our customers
Hubspot Sales Hub - Best CRM used so far!
What do you like best about the product?
Unlike any other CRM, Hubspot Sales Hub can be integrated with so many other CRM's, and its very helpful especially if you want to direct your leads profile into the CRM without any hassle.
What do you dislike about the product?
Sometimes it lag but its understandable especially if you've already stored many information.
What problems is the product solving and how is that benefiting you?
Its helping organize the company's information, its a CRM in one place, you can do anything with it. From taking notes, sending email and calling, its all accessible.
Recommendations to others considering the product:
If you are looking to manage your leads easily, Hubspot sales hub is for you, very flexible and convernient, you dont have to worry anymore about managing and looking out for your leads.
HubSpot Sales Hub empowers our organization when onboarding and managing partnerships
What do you like best about the product?
What we like most about Sales Hub is that we're able to have proper segmentation for our teams, create custom layouts and properties for the different departments, set required fields, and create custom reports. The custom objects are highly beneficial, especially since our teams have different needs - One team might want to keep track of zip codes, whereas another one only tracks the cities. With Sales Hub we can pick and choose, by team, the most relevant properties to make visible in the left sidebar. In addition to that, these custom properties can be set as required fields as our reps are moving deals through the Pipeline. If we want to ensure that a certain piece of information, like customer base, has been recorded before a deal reaches the "Contracting" stage of the pipeline, we can request that piece of information during the "Solutioning" stage. The Sales Hub custom reporting has been a huge help in leveraging our data as well. We've created multiple dashboards with reports that pull information from all records - contact, company, deal.
What do you dislike about the product?
We wish there was more functionality when it comes to the reports. We can't create a "time spent in pipeline stage" report that shows the total amount of time a deal has spent in its current stage, because HubSpot doesn't have a "todays date" property. If we want to find out how many active users we have, we can't create a report that shows that. It would also be great if we could have conditional properties and dynamic reports where we can pull not only the current value for a property but all its historical values too. In regards to integrations, we had hoped for more bidirectional syncs. It seems like most HubSpot integrations only allow for data to travel in one direction.
What problems is the product solving and how is that benefiting you?
Sales Hub has provided us with the tools we need to optimize and automate our onboarding experience. It has made the process easy to track and manage. We now know where each deal stands in our Pipeline and can collaborate on how to move forward. Instead of having to remember to send out a specific email once a deal is won, we can automate the email send and set the deal stages as triggers. With recurring tasks, our account managers are notified/reminded of when it's time to touch base with a partner. Managers have a lot more visibility and can keep track of completed tasks through automated and custom reporting.
showing 5,441 - 5,450