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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jairo C.

Not really satisfied with outbound tools.

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
List and sequences creation is intuitive and straightforward.
Also, task creation and follow-ups are way more manageable with Hubspot-
Compared to other options (as an SDR) is a great first approach to CRMs.
Something that I love about HubSpot is its academy. My first role in sales and many insights and resources I use are from the academy.
What do you dislike about the product?
Honestly, what I don't like at all, compared to other CRMs, is:
- On sequences, you cannot send more than five automated emails.
- Once the sequence ends, there is no way to enroll the same prospect on a different one (I do this because I cannot add more than five automated emails)
- You cannot export your most engaged prospects.
What problems is the product solving and how is that benefiting you?
There is nothing left in my head. All the gathered information across the prospect and company lives in Hubspot, the follow-up tasks, call notes, log emails, notes keeps me out of the weeds and more focused on the sales strategy,
Recommendations to others considering the product:
Keep in mind that you cannot send more than five automated emails per sequence, and you cannot export the most engaged contacts.


    Jabez I.

Clean and Simple

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
I like the way it integrates with other software and is user-friendly where sequences can be done effortlessly.

It is a simple and effective tool.
What do you dislike about the product?
I feel that the limit on 50 sequences adding at a time is something that I would like changed.
What problems is the product solving and how is that benefiting you?
Sales and efficiently analyzing sales and productivity numbers.


    Professional Training & Coaching

Great CRM with plenty of features

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
HubSpot is easy to learn for new users and has some good automation features, like marketing sequences and the ability to create deals, quotes, and integrate with other software, like Stripe for payments. There's also an integration with Front that isn't very robust, but I'm looking forward to some added features that will make it much better in the near future. It's easy to communicate with teammates by @mentioning them on leads, and the auto-assignment feature works well with many filters to choose from. Lead views are easy to customize. The chat feature works very well, and setting up chatflows is fairly easy.
What do you dislike about the product?
The one feature I dislike is the inability to add leads to a sequence in bulk through a task list view. This makes going through tasks tedious. Other than that , no real complaints!
What problems is the product solving and how is that benefiting you?
I wouldn't say there were any problems we needed to solve. That's not how I would frame it, and I can't compare this to pre-HubSpot, since this is the only solution we have used. What I can say is that HubSpot is a easy-to-use CRM with great features and new ones added frequently. Customer service is responsive, and any outages I have seen have been responded to and repaired promptly. I enjoy working in Hubspot and look forward to future developments!


    Ben H.

All-in-One Platform

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub has enabled our start-up enterprise to grow quickly and continually offer high levels of attention and service to our prospective and current client base.
What do you dislike about the product?
It takes a bit of time to get used to the functionality - especially with more advanced features - but it is worthwhile to use the tutorials and do additional research.
What problems is the product solving and how is that benefiting you?
Hubspot Sales Hub streamlines our direct sales and lead generation. We have seen additional lead flow along with many channels of collateral and engagement that the platform enables.


    Wholesale

Best in industry!

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
User friendly! Tracking is amazing! Great
What do you dislike about the product?
The ring central system can be hit or miss.
What problems is the product solving and how is that benefiting you?
I'm able to schedule my calls and follow up quickly.


    Mead G.

Hubspot Sales Review

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
Hubspot Sakes Hub is easy to Navigate and Understand. It makes organization and outreach very manageable.
What do you dislike about the product?
The only thing I don't like about Sales Hub is while searching for tasks sometimes results that aren't in the search are returened.
What problems is the product solving and how is that benefiting you?
I have learned how to stay on top of appropriate tasks and keep them all in one place rather then having to write them down
Recommendations to others considering the product:
Create user uploaded tasks and make the high priority


    Max P.

Pretty stable, but at some points not user friendly at all

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
I like the design and how the system tracking progress
What do you dislike about the product?
Can not to reschedule time for all contacts at once at already started sequence.

Pls add the option to change time at existing sequence.
it has to be an option to send emails not all at once. for ex 50 emails in 2 min, then bounce rate is very high
You have to teach your algorithm to make it carrefuly, for ex 50 emails from 1pm-2pm and send it every 1-2 min trying to avoid Gmail spam filters
What problems is the product solving and how is that benefiting you?
Automatical sequences are pretty good. Also Hubspot works well with Appollo. First we verify emails with Apollo, make a list and then export it to Hubspot and make sequeneces.


    Logistics and Supply Chain

A Powerful Marketing Tool Every Business Must Have!

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
I can enroll hundreds to thousands of leads into an email sequence, sit back, and let Hubspot do its magic. We have closed out a lot of deals using this tool.
What do you dislike about the product?
Lead Scoring is not that easy to set up, or perhaps there should be a comprehensive tutorial on how to do this which will make it easier to do it.
What problems is the product solving and how is that benefiting you?
The problem of trying to reach out to a lot of cold leads that converts into MQLs and SQLs eventually thru email nurturing.
Recommendations to others considering the product:
You should try it out first and don't just take my word for it.


    Verified User in Food & Beverages

Being Real

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
Views of accounts and the deals dashboard. Reports.
What do you dislike about the product?
Lack of customer support, bugs, slow, annoying to integrate with other things like zoominfo, sequences are slow to update and get a lot of errors in them (repopulating tasks after completing). Lists on ly 50 - but I get why.
What problems is the product solving and how is that benefiting you?
Reporting on client/ prospect engagement, completing tasks so much faster in sequences saving time and energy. Sharing info with team members (tagging, work problems, activity)
Recommendations to others considering the product:
Get answers from support while you can.


    Facilities Services

Easy to use CRM with a million possibilities!

  • January 24, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to create sequences, and you can fully customize them to target each contact specifically. Able to build good flow when working through tasks and remind you when to reach out to who.
What do you dislike about the product?
Not a massive fan of the notification email system. I would like to be notified if they view a document but not when they respond to my emails as I already get their email response.
What problems is the product solving and how is that benefiting you?
Closing deals with direct customers' businesses. I like the aspect that when putting contacts into a sequence, you can more or less enroll them and forget about the rest. Hubspot does all the heavy lifting from there. :)