Sales Hub Enterprise
HubSpotExternal reviews
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Our tool to managing all our leads amongst our Sales & Marketing Teams
What do you like best about the product?
This tool is definitely a time saver for our teams considering that we are now able to automate workflows and meetings directly though
HubSpot Sales Tool now.
HubSpot Sales Tool now.
What do you dislike about the product?
Some of the views it offers could potentially be a little simpler. On the flipside I wish additional features were also offered to allow for more customization within.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows for all the normal CRM tools you would expect. It allows our teams to keep track of all of our leads across the company and outbound emails is nice. It certainly saves time digging around for information as our Sales, Marketing and even Accounting teams all use this information for one thing or another.
User-friendly and easy to implement
What do you like best about the product?
The fact we were able to turn around to fully utilize the software was a huge plus. As we hire new employees we don't need to waste valuable training time on how to use the CRM as it's a very user-friendly and intuitive tool. They also keep adding more features and improving!
What do you dislike about the product?
There are sometimes service issues during the day that brings work to a hault as we live and die in the CRM. It also has me worried that data is lost or we are missing important information for our deals.
What problems is the product solving and how is that benefiting you?
This helped us change from a very disorganized Salesforce platform with multiple Integrations and products that made the system even more complicated to use. We're also adding more integrated tools and leaving others as hubspot adds more.
Recommendations to others considering the product:
I think this is one of the best CRMs out there. But always think towards the future so you don't have a giant migration in case this isn't right for you.
Very Good CRM Tool!
What do you like best about the product?
- User Interface is very good.
- Time zones are very accurate.
- Bulk exports can be done.
- Automated emails are sent without any errors.
- The contact history - the last email, call to the contact are very accurate.
- The call recordings are very clear
- The courses provided by hubspot are good.
- Time zones are very accurate.
- Bulk exports can be done.
- Automated emails are sent without any errors.
- The contact history - the last email, call to the contact are very accurate.
- The call recordings are very clear
- The courses provided by hubspot are good.
What do you dislike about the product?
- We can't use different subject lines when threading is enabled, would love to see the feature enabled.
- Accurate email sending with timezones is not good can be better
- Accurate email sending with timezones is not good can be better
What problems is the product solving and how is that benefiting you?
- The dashboards are really helpful to compare teams performance and individual performance vs day vs week and vs month.
- Easy to use compared to other Crm tools
- Easy to use compared to other Crm tools
Hub Spot is pretty good
What do you like best about the product?
Hub Spot CRM allows our sales team to track all of our leads, deals, and opportunities. It is a pretty good tool and their support is decent. So far it is the best we've used.
What do you dislike about the product?
It is vast, so setting up our Hub Spot account in a way that worked for our niche business and sales team processes took a long time. I probably spent about 80 hours on it in total. Their support team is ok, but you get a random person each time that has no idea who you are, so I find myself re-explaining many times what it is we do - since most of their one size fits all approaches do not really fit us or solve my issue. But for the low price point I feel we are getting value out of it.
What problems is the product solving and how is that benefiting you?
Very helpful in reminding our sales team when to follow up with hot leads or warm leads. We land more deals with hub spot vs. if we had no CRM solution.
Facilitates management by concentrating all deals in one place.
What do you like best about the product?
Concentrates and facilitates deals management
What do you dislike about the product?
The API access documentation is sometimes confusing
What problems is the product solving and how is that benefiting you?
The deals management
Best CRM so far
What do you like best about the product?
It's easy to tag and identify the new and old leads. It's easy to leave notes and call from
Hubspot. I like how it's being friendly user and no complicated process.
Hubspot. I like how it's being friendly user and no complicated process.
What do you dislike about the product?
Nothing. I like everything and I actually suggested this to my boss and other clients so they could experience how magical it works and for other employees to learn.
What problems is the product solving and how is that benefiting you?
Sales and marketing. The fact that you are able to send automatic emails and also make calls directly from it is amazing! I recommended it to my peers and colleague.
Easy, automated sales and marketing product
What do you like best about the product?
Accessing the data is extremely easy. Being able to deep dive into each customer action, when it happened, for how long, etc. makes it easier than ever to sell when they want it.
What do you dislike about the product?
Enterprise can be a bit pricey (thousands per month) but if your organization is big enough k justify it then it doesn't matter. Training can take a while so prepare ahead of time.
What problems is the product solving and how is that benefiting you?
Marketing and sales automation. Email tracking and notifications have helped marketing work smarter and bring in better leads for sales. Email templates are great too.
All encompassing software!
What do you like best about the product?
I like that it is secure and intuitive. Asks you questions you wouldn't think to note later on. Everything it asks you is useful in their analytics or in your tired keeping down the road.
What do you dislike about the product?
I dislike that I have to log in almost every time. I think that's likely a security feature but is great for email tracking when you remember to turn it back on.
What problems is the product solving and how is that benefiting you?
Tracking client touches and their information. I've realized it can be incredibly useful when you're stumped and don't know which leads could use your attention or might be up for renewal.
Not as good as Salesforce from an Analytics/Reporting POV
What do you like best about the product?
I like that it works with HubSpot Marketing Hub
What do you dislike about the product?
I dislike the analytics and reporting features - we are not able to get some reports to work properly
What problems is the product solving and how is that benefiting you?
We are doing 5 touch sales processes and tracking calls and emails
Best lead management tool I’ve ever used.
What do you like best about the product?
I like how easy it is to filter and find leads within the system.
What do you dislike about the product?
I don't like that I can't give access to other members for free.
What problems is the product solving and how is that benefiting you?
The growth of my business depends on how I nurture my leads and this system helps tremendously.
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