Sales Hub Enterprise
HubSpotExternal reviews
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It was a great exp while using HubSpot, great place to manage all clients in one application
What do you like best about the product?
Notification and task management
It was a great exp while using HubSpot, great place to manage all clients in one application
It was a great exp while using HubSpot, great place to manage all clients in one application
What do you dislike about the product?
nothing
It was a great exp while using HubSpot, great place to manage all clients in one application
It was a great exp while using HubSpot, great place to manage all clients in one application
What problems is the product solving and how is that benefiting you?
everting is good so far
It was a great exp while using HubSpot, great place to manage all clients in one application
It was a great exp while using HubSpot, great place to manage all clients in one application
Recommendations to others considering the product:
It was a great exp while using HubSpot, great place to manage all clients in one application
{"translation":"Suggest tweaks to improve."}
What do you like best about the product?
Phone call integration, however, navigation is cumbersome. Should be based in Java.
What do you dislike about the product?
Additionally, the app isn't efficient enough. It should be developed in Java, as loading pages takes too long and there aren't enough shortcuts. It needs to be more efficient.
Hubspot has provided our company with numbers that are flagged as spam, appearing on people's caller IDs. These numbers have had previous owners, which affects the reputation of our company and the callers, leading many clients to not answer these calls. If you can't provide clean, new numbers with no history, we will have to consider obtaining numbers from other providers. This is an issue I'm trying to emphasize with the company.
The setting of tasks and callbacks needs to be efficient, and task reminders should be sent as popups from the system with a clickable link, rather than through email. Relying on email is lazy and inefficient because I'm focused on making calls, not checking emails. Additionally, you must be able to snooze the popup alert.
There's a problem with sending photos and links in emails; it doesn't work. This is useless because it means we can't utilize this feature.
Hubspot has provided our company with numbers that are flagged as spam, appearing on people's caller IDs. These numbers have had previous owners, which affects the reputation of our company and the callers, leading many clients to not answer these calls. If you can't provide clean, new numbers with no history, we will have to consider obtaining numbers from other providers. This is an issue I'm trying to emphasize with the company.
The setting of tasks and callbacks needs to be efficient, and task reminders should be sent as popups from the system with a clickable link, rather than through email. Relying on email is lazy and inefficient because I'm focused on making calls, not checking emails. Additionally, you must be able to snooze the popup alert.
There's a problem with sending photos and links in emails; it doesn't work. This is useless because it means we can't utilize this feature.
What problems is the product solving and how is that benefiting you?
Well, with the burnt number... it's also creating issues, which is my biggest concern. What can you do about getting numbers to dial with no history?
Super Functional & Extremely Versatile
What do you like best about the product?
I love that we can build reports in any way we want! There's always something new I discover and it new ideas to make processing much easier and quicker. So many great functions, it's highly recommended to look at videos in order to use the CRM system.
What do you dislike about the product?
There are a lot of different ways a report can be built. I think my only complaint is that if you are not computer savvy it will be hard to use this system to your advantage. I wouldn't change anything so far nor would I add anything because I am still learning about the system and I don't know what they don't offer yet.
What problems is the product solving and how is that benefiting you?
How to pull reports in the way I want. I realized that we can view this information in a more productive way. This saves time and headaches when wanting to see certain revenue numbers
Great Customer Service Management tool!
What do you like best about the product?
The integration options on Hubspot make working across multiple platforms a breeze! From social media, Amazon, phones, chats, and emails, it's all there at the click of a mouse!
What do you dislike about the product?
There are some drawbacks but I think it's just glitches. Whenever we create tickets from live chats, for example, we always have to change the email because it doesn't default to our main inbox address.
What problems is the product solving and how is that benefiting you?
Every day we solve issues for customers and are able to make sure they are taken care of with multiple ticket tags. I especially love getting to merge contacts from multiple leads. I.e. Getting an email and a phone call from the same customer and being able to merge all of their activity into one.
Recommendations to others considering the product:
It's great! Definitely recommend for it's features, easy User Interface and capabilities.
Learn & Grow with sales hub
What do you like best about the product?
I like the ease of creating tasks and navigating from tab to tab.
What do you dislike about the product?
I wouldn't say I like how deals & contact are two separate profiles
What problems is the product solving and how is that benefiting you?
Organizing leads is excellent; it keeps things from being left behind. You can keep better records of your interactions with clients
Recommendations to others considering the product:
take the time to learn it before you dive in, it will save you alot of time
It's a user-friendly tools for someone like me who's not tech-savy.
What do you like best about the product?
Very convenient. On our first day of training, it only took 1 day to master HS.
What do you dislike about the product?
Sometimes, it's loading. Maybe, it has someting to do with my internet service as well.
What problems is the product solving and how is that benefiting you?
I worked as Retention Specialist so I tend to check my dashboard score from time to time.
Easy to use and helps me build my pipeline and grow sales
What do you like best about the product?
I love that Hubspot and Google are combined to each other
What do you dislike about the product?
No, there isn't anything I dislike at all.
What problems is the product solving and how is that benefiting you?
Keeping in contact with prospects. It is easy to use and keeps me organized!
Recommendations to others considering the product:
It's easy to use and has the best CRM available on the market. I have used several!
Easy to Use, yet packed with Data
What do you like best about the product?
I like how you can organize everything in HS. From leads to sales to reports.
What do you dislike about the product?
Sequence emails being limited to file attachment size. Email tracking can also be challenging, esp if you deal with a single contact with multiple sales opportunities. Emails tend to show on everything. Also, in order to get the full features of HS, it's a bit expensive. I don't think there's a paid package that will be applicable for the whole company and not on a per user level.
What problems is the product solving and how is that benefiting you?
When to expect a sales to close. Knowing what transpired in the communication between clients. Reports!. These gives us a sense of security that we are always on top of our game.
Recommendations to others considering the product:
You just have to keep using it to see or experience how it's a great tool for the success of your business
A simplistic CRM system to navigate through my large database
What do you like best about the product?
Using the task system to keep up to date with day to day tasks
What do you dislike about the product?
Forwarding generic emails from outlook to new email addresses - this does not go under the client on Hubspot
What problems is the product solving and how is that benefiting you?
Using the open rate to discover HOT clients
Hubspot is the perfect solution for our company
What do you like best about the product?
Dashboard deals and dashboard tasks are my favorite pages
What do you dislike about the product?
I don't dislike anything, everything is perfect
What problems is the product solving and how is that benefiting you?
We are able to check everyday all our deals and the progress of our talkings with the customers
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