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Reviews from AWS customer

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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Best experience with Hubspot

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is an excellent tool. Life is easy for the sales & marketing department with such a fantastic marketing automation tool. One can create their own link to schedule meetings as per the availability. We can keep a track on the leads.
What do you dislike about the product?
There is nothing much that I dislike about Hubspot. Initially, the pricing is affordable for the first year, and for the renewal, it charges way too much. So start-up's cannot think of such tool in renewals
What problems is the product solving and how is that benefiting you?
Hubspot works as a perfect CRM for us. We can keep track of the leads and add comments to them. It helps to keep a reminder for follow-up and assigned the leads internally.


    Ashley T.

The only CRM to track, manage, and drive sales cycles

  • December 02, 2021
  • Review provided by G2

What do you like best about the product?
The Hubspot Sales Hub let's me get clear visibility of what's going on in my pipeline, from high-level perspective to the most granular details
What do you dislike about the product?
It's takes a bit of time to show new team members how to use the platform
What problems is the product solving and how is that benefiting you?
Tracking deals from the source to closed won/lost. All the info that Hubspot let's me capture, had provided analytics as to the current trends in sales successes
Recommendations to others considering the product:
N/A


    Yael S.

Hubspot Sales hub gives the features that a sales manager need

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
The ability to track the sales team performance from analytical tools to reports and dashboard allow me to know where is my department is standing and how I can make the flow be better.
What do you dislike about the product?
I think that the UX\UI can be better, and a meeting scheduling system can improve
What problems is the product solving and how is that benefiting you?
Make the work more effective and efficient, create workflows and help my agent increase their pipeline and performance
Recommendations to others considering the product:
Use all the tools that sales-hub is offering, each and every tool will help you understand deeply what are in insights in your department.


    Marketing and Advertising

Hubspot - Not just a CRM or form application, this is a great sales hub as well!

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
We are already using. hubspot for websites, CRM, and other uses, why not use it as a one stop shop for a Sales team hub as well!
What do you dislike about the product?
Because Hubspot does so much there really isn't anything special about one particular area. This is fine for my uses, but for someone looking to do special things, the limited functionality across the board could be a deal-breaker..
What problems is the product solving and how is that benefiting you?
Sales oppty, put it in the Sales Hub. Question about a prospect, check the Sales Hub. Looking for a history of communication, check the sales hub.
Recommendations to others considering the product:
Reach out to their support team with questions, they do a great job of walking through issues and training as well.


    Akash K.

Best platform for sales

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot sales hub is good to manage all the contacts, accounts, and activities, I like the email sequence future the most, using this feature I can set up my email marketing campaign and able to send a maximum of five emails thread to a contact which is a very good feature, hence I like this feature the most.
What do you dislike about the product?
I can not change the subject line in the email sequence future, the subject line that I choose for the first email is also used by HubSpot to send all the five emails thread, hence this is the one feature that I dislike.
What problems is the product solving and how is that benefiting you?
I am using HubSpot to manage all my contacts, accounts, activities, using sequence future to send emails, and also using this to see the opportunity, hence these are the problems that I am solving using the HubSpot sales hub.


    James H.

The Swiss Army Knife

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
When I think of HubSpot and how it makes my life easier, I think of the incredible integrations our organization has created with our other services. HubSpot is our bible and source of truth when it comes to where we are as an organization.
What do you dislike about the product?
I'm not sure if you can completely define this as a con, however, what can be challenging is to unpack all the capabilities within HubSpot! There are so many tools and resources. I'm genuinely grateful our organization has a dedicated HubSpot manager that I can go to with questions.
What problems is the product solving and how is that benefiting you?
We utilize HubSpot as our sales map for day-to-day, month-to-month, etc. What this solves for us in knowing exactly how we're growing, in which verticals, and size of clients. With clean data, we're able to decipher where we'll be in 6 months from now.


    Public Safety

Great Service but Not "Intuitive"

  • December 01, 2021
  • Review provided by G2

What do you like best about the product?
The customizable data fields for customers, the way customers link to contacts, email tracking, reminder and tasks are great.
What do you dislike about the product?
Auto-customer generation based on email tracking. Oftentimes a customer will have multiple email addresses (some we may not be aware of) and unless the emails and contacts are sync'd it will auto generate a new customer. It also auto generates a customer for every email address I send that is unreconizable. Both of these situations create a lot of "cleanup" work.
What problems is the product solving and how is that benefiting you?
inter-organization communication has improved
Recommendations to others considering the product:
Make sure you have regular "housekeeping" scheduled to keep your contacts and customers up to date.


    Marketing and Advertising

Simple yet powerful CRM tool

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot sales hub makes it easy to synchronize sales contacts throughout large teams. One of my favorite features in Hubspot is a contact's timeline. When clicking on a contact, Hubspot provides a comprehensive view of all the interactions with said contact in a reverse chronological order. This is a great way to keep informed with all of your contacts despite having a large group of them. Some of my other favorite features include the ability to create workflows. The workflows are highly customizable and can be very powerful for automation when used in the correct way. Finally I quite enjoy Hubspot's email editor and the ability to create email sequences. Both of these features are among the best I have used, and allow you to craft complex outgoing campagins for your audience.
What do you dislike about the product?
A lot of Hubspot's features have a bit of a learning curve before you can use them to their full potential. This is not too bad as it is mitigated by the fact that Hubspot provides a plethora of resources for you to become more familiar with their platform.
What problems is the product solving and how is that benefiting you?
Hubspot helps to keep my team organized. It is in my opinion one of the best ways to manage a large amount of contact/leads. Hubspot makes it easy to stay on top of these leads and make sure I am using them to their full potential.


    Chris W.

Very Intuitive, Simple, But Very Effective CRM! Highly Recommended

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I like to use the individual email template feature as it allows me to send out hundreds of individual follow-up emails each week to my contacts. Hubspot integrates with your Gmail Account and is very user-friendly. You can set up an unlimited number of email templates that I can import into an email message with one click of a mouse.
What do you dislike about the product?
The bulk email marketing templates are a little limited. The number of marketing contacts for the base subscription is limited to just 1000.
What problems is the product solving and how is that benefiting you?
Contact and Pipeline Management is always a challenge for a salesperson. Hubspot's sales console has made it quite easy to manage my pipeline and contacts in general. The email integration feature with our Gmail Workspace inboxes has been a great addition and allows all of our communication to be tracked and recorded in our contact records. It has improved workflow and has helped to manage tasks better.


    Computer Software

Great CRM for our small company

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I can log all the customer interactions in one system and can filter clients according to certain factors.
What do you dislike about the product?
Integration with other applications can still be optimized, for example Quickbooks.
What problems is the product solving and how is that benefiting you?
Sales pipeline of our product and increasing the retention rate.
Recommendations to others considering the product:
Play around with it because it is hard to utilize its full potential without guidance.