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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Electrical/Electronic Manufacturing

User Friendly - great for beginners to CRMs

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
I love HubSpot for the ease of viewing everything about a customer in one spot. I can view important docs, notes, and basic info all on one page. Adding toggles and drop-down options to sort lists for later is very helpful. The organization of Deals is simple and easy to pull data from.
What do you dislike about the product?
The search bar is terrible - if you don't enter an email or name EXACTLY right, it won't populate. Seems like it should still generate as a possible option below.
What problems is the product solving and how is that benefiting you?
Keeping all information in one spot has been a struggle with our team, and HubSpot has many options to store and pull data from one source. We've been able to track more reasons why Deals are Lost more clearly.


    Computer Software

Its easy to use

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
What I like about everything on how easy it is to use and maneuver. How fast it reads the names and the information you are looking up.
What do you dislike about the product?
There is nothing I don't dislike. Everything runs how it has to. never have issues
What problems is the product solving and how is that benefiting you?
no problems have been found and if there is it will get fixed in about 5 min.


    Computer Software

Hubspot sales is an excellent tool on time on daily tasks

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Traceability. Always easy to find needed data
What do you dislike about the product?
The set up at first. Takes some time to get used to it.
What problems is the product solving and how is that benefiting you?
Mostly related to storing sales data. Easy to track my and my teams tasks
Recommendations to others considering the product:
Spend some time exploring


    Insurance

Amazing

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
The recording feature is really helpful for us
What do you dislike about the product?
The meeting invite reminder templates there is not space between the signature and the text
What problems is the product solving and how is that benefiting you?
Love the reports area. The landing page and website management section is amazing.


    Construction

Great CRM System

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
We are a small business, and they have never had a CRM system. When I started, I saw the need for one, and after a bit of research found HubSpot. This is exactly what we need to get us organized and started on a CRM system with some employees that have never used a CRM. The help center and anyone we have spoken with has been great, and I would recommend this to anyone looking for a CRM system.
What do you dislike about the product?
The only thing I would say here is that changing some of the fields to tailored information or data would be helpful. Other than that, I really can't think of anything else.
What problems is the product solving and how is that benefiting you?
This is an excellent way to get organized and have all of our information in one place. This is very helpful for us as we are a small company that is growing fast.


    Financial Services

Simple, Automated, Effective

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
I was able to learn it and weeks at a pretty sophisticated level compared to salesforce, which I used for years and still don't know. Also the marketing aspects are amazing and dont get me started on the blogs subscriptions and how helpful they are! Like I was into those before I even signed up.
What do you dislike about the product?
My team isnt the best with it and havent fully unlocked it capabilities. But i would mention I tried to find a report that gives me the details of every account going into and out of my name (account owner) but what I was specifically looking for didnt exist and my ream isnt capable of making it
What problems is the product solving and how is that benefiting you?
There's an incredible amount of funtionality and resources to help you overcome most of your struggles. The HS team is super helpful and give you a very personalized experience. If you are automating messages and doing email marketing. HS is the only one that makes sense. Perfect Marketing Meets CRM platform.


    Allen K.

HubSpot is perfect for all your CRM needs!

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
We currently use hubspot to house our leads and send marketing emails to our contacts. We can see what users are doing on our landing pages/website and can send tailored emails to each prospect based off what they are doing. Love the live chat feature from the customer success team always being ready to help.
What do you dislike about the product?
Personally, the platform can be overwhelming if you're just starting out. You have to continue using the platform and learning through the Hubspot customer support tool to fully get the most out of it. Don't give up!
What problems is the product solving and how is that benefiting you?
Hubspot helps us solve our data on our customers. We are able to have eyes on not only our deals, sequences, what stage our opportunities in, and our conversations. We've seen more information with the collaboration with marketing.


    Dennis H.

Great tool to keep on top of tasks and sales

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
Having the ability to see which tasks need to be completed, and when on an at-a-glance dashboard is helpful and saves time
What do you dislike about the product?
Not being able to have a task completed automatically when a customer/client replies to an email.
What problems is the product solving and how is that benefiting you?
Follow-ups, customer engagement metrics, and reports on pretty much anything you would like to see if fantastic!


    Construction

Great marketing and CRM tool

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
email tracking is awesome. Makes it easy to see who opened content and follow up right away. Just used it to close my last deal!
What do you dislike about the product?
I would like to send mass emails and have sequences automatically load instead of me doing it manually. Also, it would be nice to assign multiple companies to one contact record and send text messages.
What problems is the product solving and how is that benefiting you?
It helps me stay on track of what I should be focusing on today, as well as plan follow-up activities. Would be nice


    Nelson F.

Best CRM tool I have ever been worked with

  • November 22, 2021
  • Review provided by G2

What do you like best about the product?
User friendly and the way we can import customer from LinkedIn to hubspot. Integration with sales navigator it's incredible. Hubspot sales academy it's really useful as well
What do you dislike about the product?
The lead creation section could be more user friendly. When we create sequences in between tabs sometimes it lags and we lost all our progress. Please take that into consideration
What problems is the product solving and how is that benefiting you?
We create the best sequences using hubspot templates. It had helped us a lot in our outbound sales. Hubspot integration with Slack was a must have