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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Gracie G.

HubSpot Helps Us Thrive!

  • November 14, 2021
  • Review provided by G2

What do you like best about the product?
Being able to easily set tasks, enroll multiple clients into automated messages based off of their specific dates and details.
What do you dislike about the product?
When the occasional glitch happens ot really messes up the flow and productivity of the work day.
What problems is the product solving and how is that benefiting you?
Very efficient! I am able to focus on other work because I was able to automate a vast majority of communication through HubSpot.
Recommendations to others considering the product:
Excellent software to increase productivity and efficiency.


    Hospital & Health Care

Great System - Sometimes has bugs, not great for reporting

  • November 11, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is a CRM system that allows you to hold and create relationships between your contacts, companies, and deals (sales opportunities). Hubspot is adaptable to configure specific workflows and mostly delivers on its promise. As my team has been optimizing the marketing, sales, and CS flow, we have tried to implement our workflows into a convenient way in Hubspot, and have mostly been successful.
What do you dislike about the product?
There are certain features that are limited or buggy. Reporting has become a problem, as we work in three different levels (contacts, companies, deals) and it is really hard to create a unified report that shows a pipeline.
What problems is the product solving and how is that benefiting you?
Maintaining records with Hubspot is a breeze and sales is easily able to pick up a conversation. Also, filtering to create custom audiences and be able to manage sales messaging a lot better.


    Legal Services

Good for what you pay.

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
The templates, email, and social media integration are the best functions.
What do you dislike about the product?
The addition of contacts for every email can be cumbersome to maintain your database. I would also like more hands-on assistance available.
What problems is the product solving and how is that benefiting you?
Keeping our sales funnel in check and integration of emails.


    Martin Pablo V.

Making sales With Hubspot

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
Its a helpfull tool with great features such us reminders, mail templates and others. Sales forecast is really good. Excellent price compared to its competitors.
What do you dislike about the product?
For being a low cost tool, its functionalities are correct. The cost / benefit ratio is amazing. Could have better integrations with other systems such as with the OS operating system.
What problems is the product solving and how is that benefiting you?
Thanks to Hubspot, tracking emails to customers is much easier. Everything is possible to keep it monitored from your console. Additionally it is possible to add alerts and send scheduled notifications automatically


    Fırat .

Used it inside the all-in-one Hubspot CRM and really loved it.

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
It allows you to enter the amount in different currencies. Also, help center speed is unbelievable and guide you way more than you can think.
What do you dislike about the product?
The automation in the sales pipeline was sometimes unable to detect triggers properly.
What problems is the product solving and how is that benefiting you?
Scheduling tools are really helpful. It allows creating different meeting schedules for different time zones. Also if you want to schedule an email, it offers the best time to send to the customers, based on their open rates during a specific time range.


    Telecommunications

The Simplicity of the HubSpot Sales Hub

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
The best part about the sales up (from a marketing perspective) is the ability to create templates for your sales team, so your marketing efforts stay on brand.
What do you dislike about the product?
The simplicity of the Sales Hub is a blessing and a curse. There are aspects that feel underdeveloped and lack complexity, like predesign templates which are 100% editable, but by the same token, the simplicity makes it easy to use and very straightforward for the sales folks.
What problems is the product solving and how is that benefiting you?
The biggest problem solved with Sales Hub is inaccurate messaging consisting of off-brand language or personality, spelling/grammar, and email etiquette. The benefit of solving this massive problem is all customer or lead generation outreach is consistent, so as not the confuse prospects, no matter how far they are down the funnel.


    Ernest W.

Reliable and solid Sales software for SME

  • November 10, 2021
  • Review provided by G2

What do you like best about the product?
Currently, I have tested the Free plan that include CRM & Marketing tools and the Sales tools. A combination of that both categories of tools really bring out the best of Hubspot even for the Free plan. What I like the most is the Deal Pipeline feature. We are able to schedule a meeting in advanced with a prospective client by providing them with a form, and the booking even automatically syncs with Google calendar. It is similar to Streak in organising sales pipeline, but since this is cloud based, instead of browser extension, we are able to use it on any browser without downloading extra extension.
What do you dislike about the product?
Regarding the free tools, nothing to dislike. The only issue is the cost for an extra feature is expensive. For example, simple automation requires us to upgrade to the paid plan. If they could consider providing a minimum premium feature to free plan users would be great so that we could test it before we decide it is the tool we are looking for that are within our budget.
What problems is the product solving and how is that benefiting you?
We used to use another platform for sales pipeline such as Streak, but with Hubspot, we can see a better overview of the pipeline in a beautiful UI and easy navigation for scheduling and contact management on the cloud. We are also able to invite teammates to set up and manage the sales hub.
Recommendations to others considering the product:
For anyone wanted to test it out first, go ahead and try the Free plan. Once you see fit, upgrade. If you are a small company, a Free plan is sufficient.


    Jonathan W.

Sales for the win

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
We use companies, contacts, deals, and forecasting/reporting all in one place to save time and effort. We are also working on implementing more of the bot and automation workflows.
What do you dislike about the product?
The conversation interface is a bit clunky compared to other apps I have used. The interface does not automaticly switch between email and chat. Improve the handling and indication of the client online/offline interactions.
What problems is the product solving and how is that benefiting you?
Tracking all of our sales and client activity in one app is a huge time savings. We were managing contacts and company info in a couple of apps and it made for a lot of duplicate information and work.


    Lori H.

HubSpot is a great resource!!

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
So many resources to help you create more dynamic playbooks, training manuals, etc
What do you dislike about the product?
The only downside is there is so much information it's hard to keep up.
What problems is the product solving and how is that benefiting you?
Innovation to our training platforms and sales teams


    Real Estate

Useful - but expensive and difficult to configure

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
Very easy to use to launch a company and super user friendly
What do you dislike about the product?
It is very expensive once you start using it and becomes difficult to get additional functionality without paying a lot more money
What problems is the product solving and how is that benefiting you?
We're using hubspot as a CRM to contact and track our sales channels