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Reviews from AWS customer

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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Archan D.

Perfect CRM for growth start-ups

  • November 09, 2021
  • Review provided by G2

What do you like best about the product?
A clear and comprehensive UI and UX is the best part about this platform. Maintaining CRM data is difficult but Hubspot Sales Hub makes it fairly easy and intuitive.
What do you dislike about the product?
While there aren't many things that I dislike, some rigger around data representation and ability to custom create accurate dashboard could be surely be improved.

Another place where things can be improved is the "tasks" this should be a default view for each sales agent.
What problems is the product solving and how is that benefiting you?
Sanity around deals and business prediction. Another, benefits is the clear pipeline visibility with ability to track prospect activities. Another benefit is the automation around sales follow-ups.


    Mike M.

Great to Start But Gets Expensive, Fast

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot will put data from your emails and the Web, automatically enriching your data. User interface is simpe. The smart que feature makes follow up a breeze. Very intuitive.
What do you dislike about the product?
To do simple workflows and automation, you need to upgrade to a plan that costs hundreds of dollars a month. This isn't feasible for a small business just starting out.
What problems is the product solving and how is that benefiting you?
We are using Hubspot to build a lead database. We use another program for marketing. Although limited, Hubspot does have nice marketing features, the templates are easy to create. The ability to have enriched data makes data entry somewhat faster.


    Patrick H.

Easy to use

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
I love the analytics as a part of both the free and paid versions, and the tracking is awesome! It's interested that the main features are only skin deep.
What do you dislike about the product?
I can not think of anything right now, Its a great third party service that works well with outlook and gmail servers.
(my organization no longer allows usage of this tool)
What problems is the product solving and how is that benefiting you?
I solve the tracking and marketing analytics with HubSpot. I never knew that one could connect with both professional and personal networks.
Recommendations to others considering the product:
Check with your local HR about policies regarding the usage of HubSpot.


    Computer Software

The glue that binds marketing and sales teams!

  • November 08, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot's sales hub is fantastic because it is straightforward to use. Pipelines are intuitive with templated workflows and suggestions. Plus there are plenty of reports in the library to give you ideas! CRMs like Saleforce are great for your sales team, but they can be difficult to setup and expensive to manage and expensive. Hubspot is simple to setup and quickly delivers value to your sales and marketing teams.
What do you dislike about the product?
Not as customizable as salesforce so you sometimes get locked into certain properties. That said, simple is better!
What problems is the product solving and how is that benefiting you?
Lead capture, email marketing automation, sales enablement, and revenue ops reporting. We also added the service hub since our customer success team needed it (and loves it too).


    Information Technology and Services

Hubspot for tracking deals

  • November 07, 2021
  • Review provided by G2

What do you like best about the product?
Deals are easy to track and it can be nicely customized as need be. I appreciate the various filters available and how all the activities are logged contact wise for each deal.
What do you dislike about the product?
Initially it's bit of a task to figure out how it works for someone who has never used a CRM before. The up time can be better too as it crashes sometime. Othewise it's a good tool.
What problems is the product solving and how is that benefiting you?
Keeping all the contacts and deals neetly organized which makes it easier to track stage by stage. The email reminders are a problem solver at times too. There is transparency among the team too.


    Information Technology and Services

Good Solution for our sales department

  • November 06, 2021
  • Review provided by G2

What do you like best about the product?
Very easy to use, intuitive enough, and with the right level of possible;e customization. It is a beautiful tool to generate business insights and reports that we never knew we needed.

The organization of Tasks and Tickets is amazing
What do you dislike about the product?
The G-mail integration could be better, as sometimes certain emails are not getting synced. I learnt months later that you need to have G-mail open in order for the sync to happen.
What problems is the product solving and how is that benefiting you?
We use it as our main CRM tool - everyone in sales and marketing are working with HubSpot - it is a very user-friendly tool


    Jafrul A.

Awesome CRM and very efficient

  • November 06, 2021
  • Review provided by G2

What do you like best about the product?
I like the way that HubSpot has modules for marketing, deals, and client assistance. All data for a client or prospect is put away in one spot, making it simple to perceive how has been helped the client/prospect in one spot. You can see every one of the messages, gatherings, entrusted, and surprisingly recorded telephone discussions.
What do you dislike about the product?
Nothing truly. Simply continue to think of new features!
What problems is the product solving and how is that benefiting you?
HubSpot assists with keeping every one of my contacts and associations coordinated in one spot.


    Jesi O.

Great for sales and communication

  • November 06, 2021
  • Review provided by G2

What do you like best about the product?
That you can see when clients have opened emails.
What do you dislike about the product?
That I had to manually upload all my contacts.
What problems is the product solving and how is that benefiting you?
Client and sales rep communication mostly, and sales tracking info


    Computer Software

Easy to use with lots of functionality

  • November 05, 2021
  • Review provided by G2

What do you like best about the product?
Reports are robust and have lots of customization.
Ease of creating or completing tasks.
What do you dislike about the product?
There is a lot of content on every page that is somewhat hard to sift through.
What problems is the product solving and how is that benefiting you?
It helps manage the pipeline. We have a complex purchasing process, and we have been able to break down each stage effectively.


    Information Technology and Services

HubSpot has been my favorite CRM to use out of multiple over my sales career.

  • November 04, 2021
  • Review provided by G2

What do you like best about the product?
I like how it is a one stop shop. You can log emails, calls, meetings, tasks, etc. I also like that it automates with our ERP system
What do you dislike about the product?
There is honestly nothing that comes to mind
What problems is the product solving and how is that benefiting you?
The benefits are everything is in one central location. It logs every email and tracks them which is huge!
Recommendations to others considering the product:
I would advise to take complete advantage of all reporting, sequences, templates, etc. This is the best CRM I have ever used.