Sales Hub Enterprise
HubSpotExternal reviews
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Great for managing contacts and leads
What do you like best about the product?
I love being able to schedule sequences and follow-ups. As I am in new business, I have many contacts I am reaching out to regularly. Hubspot makes it easy to remember who I am speaking to and where our conversation is going.
What do you dislike about the product?
I wish sequences were editable after they are set up. I often update templates to be better, and this makes it hard.
What problems is the product solving and how is that benefiting you?
My pipeline is better organized, and I am more efficient with my emails. I also enjoy the benefits of tracking my goals.
Great CRM
What do you like best about the product?
Extremely easy to use. the UI is very intuitive and user firendly
What do you dislike about the product?
The pricing levels need to be updated to be more inclusive of businesses in the process of growing
What problems is the product solving and how is that benefiting you?
account management and tracking is in one single place with notes all team members can follow
Simple and Solid CRM
What do you like best about the product?
Contacts and their Activity. Integrations with website calendar, Calling system.
What do you dislike about the product?
Rescheduling Link with Meeting invite is missing, which is expected by many.
What problems is the product solving and how is that benefiting you?
Everything in one place.
Great software!
What do you like best about the product?
My favorite feature in Helpscout is the ability to assign multiple contacts to myself at once. It makes my job much easier when trying to get many tasks done at once.
What do you dislike about the product?
I would say, the fact that I have to save each change I make within the contact profile, an autosave would be convenient.
What problems is the product solving and how is that benefiting you?
Hubspot solves the issue of using multiple software at once. It is beneficial to me as a business owner and employee to not have to toggle between multiple platforms to get the job done.
HubSpot FTW
What do you like best about the product?
CRM is easy to use and customer support is amazing
What do you dislike about the product?
Not a lot of customizing available / some of the more advanced features are still in development. GREAT if you're just starting out though, very powerful for the money at the beginning
What problems is the product solving and how is that benefiting you?
Gets expensive fast / limited availability for things like multiple call calendars
Hubspot: The Use in Sales and Prospecting (Business Sales)
What do you like best about the product?
In HubSpot I am able to create tasks that really break down my day. The tasks can be filtered out into Country/time zone/recently contacted etc which is great for grouping my tasks together.
What do you dislike about the product?
In HubSpot I am not able to call some foreign countries as it is not supported. It would be great to see Hubspot expand and improve being able to reach out to potential prospects in other countries (as this is currently limited)
What problems is the product solving and how is that benefiting you?
Hubspot overall makes me more organised during work, which means I can work quicker! Hubspot also keeps track of my work in reports. These can be viewed daily/monthly/weekly and so on...therefore, when I'm set targets I find it easier to keep track and motivate myself to my new target.
Recommendations to others considering the product:
Hubspot is a great tool within sales because you're able to track your own targets aswell as others. Its also great to see how far you have come in prospecting
Simple and Effective
What do you like best about the product?
It makes you feel like you have tasks when you get to work because if you use it correctly, you will never run out of things to do.
What do you dislike about the product?
I wish that you could see the "create a follow up" button from everywhere. Right now, I can only see it when looking at my tasks in a group.
What problems is the product solving and how is that benefiting you?
Before Hubspot, I used to get to work and wonder what I was going to work on. Now, my tasks are all lined out.
Easy to use, saves us time
What do you like best about the product?
The best part is how easily Hubspot integrates into the team's regular workflows. Logging customer data and conversations manually is tedious -- this platform allows us to keep things up to date without tons of added effort.
What do you dislike about the product?
Hubspot sometimes asks for aggressive privacy permissions. Full access to your Gmail, Drive, and others. Many other apps ask for similar permissions, and there are some good reasons developers need them, but from a security perspective, there is a lot of faith and trust we put in Hubspot. I would prefer if the permissions were limited or more thoroughly explained.
What problems is the product solving and how is that benefiting you?
Data entry and repetitive tasks is the largest problem it solves. Copy/pasting emails and snippets is very tedious otherwise. Hubspot has good integrations with Google Workspace and the other software our business runs on.
HubSpot Sales Hub Review
What do you like best about the product?
The timeline. It's very easy to go back in time and review conversations, calls, and emails to make sure communications are relevant and timely. It's well organized and presents the user wit ha very familiar "Facebook-like" experience.
What do you dislike about the product?
How it creates a contact from all your email communications.
What problems is the product solving and how is that benefiting you?
We are able to create more touches with leads and qualify or disqualify them quicker.
One and Only Tool to Streamline Sales & Marketing
What do you like best about the product?
We love workflows and automation. We created more than 10 workflows to automate specific actions. Also, Hubspot really helps us on tracking lead activities on our website.
What do you dislike about the product?
There are still some features that could be improved. For example, we cannot schedule or log meetings on someone else's behalf. We cannot enroll contacts to email sequences via workflows. Also, pricing could be more reasonable.
What problems is the product solving and how is that benefiting you?
We had a great experience in lead generation automation with Hubspot. We streamlined the automation in a few easy steps. We track outbound emails and calls. We created different scenarios for different customer segments thanks to Hubspot.
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