Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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It's a decent CRM for the visually-oriented user
What do you like best about the product?
Hubspot has fantastic tracking capabilities. The tracking implementations are straightforward and quick as well.
What do you dislike about the product?
The pricing is a little harsh on the smbs out there.
What problems is the product solving and how is that benefiting you?
Hubspot helps identify the gaps within client-rep communications.
Recommendations to others considering the product:
Check out the pricing and the features before making a longterm commitment.
Very intuitive CRM
What do you like best about the product?
For a startup or small company, very intuitive and has all features we need.
What do you dislike about the product?
Data visualizations are a bit lacking / challenging to customize.
What problems is the product solving and how is that benefiting you?
Pipeline organization, forecasting. CRM.
Good program but needs work
What do you like best about the product?
Intuitive program that can help a true sales pro
What do you dislike about the product?
Can be cumbersome at times. Needs to have more agility when working between screens
What problems is the product solving and how is that benefiting you?
Utilized primarily as a sales assist tool, to keep and remind of appropriate next steps in process
Sales Representative's Best Friend
What do you like best about the product?
HubSpot's automation features and ability to tailor it to meet your individual sales needs has been a great list of features to me. It's also quite convenient to have an all-in-one platform with both our marketing and sales hubs in one place. Our whole sales team enjoys being able to trace outbound calls via phones and the HubSpot app.
What do you dislike about the product?
The effective implementation will take some bandwidth, and personnel will need to be trained on how to use it. The HubSpot Academy, on the other hand, has excellent training and has been quite useful in onboarding our employees.
What problems is the product solving and how is that benefiting you?
We can better track sales performance, where our transactions are with some improvements. I work with some tech-challenged salespeople who are picking up on HubSpot quickly. Also, the customer service is fantastic. I'm always available. Increasing the efficiency of all of our sales procedures, monitoring customer interactions, and offering a decent awareness of where deals are in our sales pipeline for the team.
Makes life easier
What do you like best about the product?
We use Hubspot Sales Hub and have been so pleased with it since switching to it in January 2020. It has seemingly limitless options for customization and allows us to easily communicate with our potential clients, schedule content and ads, and track EVERYTHING.
What do you dislike about the product?
Because Hubspot software is so complex, it takes a LOT of work to set up and to set up in the best way. There are quite a few options of how to set up anything and it can be a challenge to choose the right one. However, the Hubspot support team is great and answers any questions!
What problems is the product solving and how is that benefiting you?
Hubspot Sales Hub helps us keep everything we need in one place and keeps our team aligned in our goals and our top priorities, as well as how to move forward pursuing those things.
Hubspot is the spot
What do you like best about the product?
The most helpful thing about Hubspot are the sequences with the ability to auto send emails and easily generate tasks. The snippets are also helpful, with the ability to cut/copy the most used phrases and answers with the click of a button. This makes it simple and easy to reach to most prospects possible each day.
What do you dislike about the product?
One thing I dislike is the deal board can be bothersome and if you do not have all the criteria filled out on each individual deal, analytics and reporting become very skewed.
What problems is the product solving and how is that benefiting you?
The biggest benefit I have realized is that my job seems much easier now after utilizing Hubspot. The little work here and there that can begin to pile up is not even thought about since using this tool.
Solid app for integrations
What do you like best about the product?
HubSpot provides easy to use solutions in order to create integrations for your company.
What do you dislike about the product?
The User Interface is pretty basic but it works.
What problems is the product solving and how is that benefiting you?
We use this app in order to integrate a few of our clients into our platform.
Switching from SalesForce to Hubspot was absolutely the best decision we made
What do you like best about the product?
We love the email tracking with notifications on opens/views and clicks. This gives us the ability to follow-up in real time with more actively engaged leads.
What do you dislike about the product?
I find the import/export process to be a bit clunky.
What problems is the product solving and how is that benefiting you?
I am able to better track sales revenue with the sales funnel and projected close dates more efficiently. This has helped significantly with our forecasting.
Looks + Price Better, Functionality Lacking
What do you like best about the product?
Looks good, and there are automated functions without the need for an external tool. Also there is an included quote/proposal tool, and email tracking.
What do you dislike about the product?
Proposal tools and reports leave a lot to be desired compared to what we had with Classic Salesforce. Mainly, the reports are more limited in scope and less intuitive to use.
What problems is the product solving and how is that benefiting you?
Cost savings due to Salesforce's increased cost.
So much easier and better to use than the other CRMs out there...
What do you like best about the product?
The UI is intuitive, the tools don't require a lot of setup, and overall, the system seems like it's there to reduce manual data entry and show you data that you didn't even know you had access to. HubSpot CRM is quick to implement and doesn't require a big budget to get started with.
What do you dislike about the product?
There are so many updates, it can be hard to keep up with them. And, like most platforms, some of the most desirable features only exist at the enterprise level.
What problems is the product solving and how is that benefiting you?
HS Sales Hub has allowed for sales reps to get their data into a CRM without having to manually enter it. Contacts can be automatically added through an inbox integration. Emails, calls, and meetings are automatically logged through connected calendars/phones/inbox. And, it's really straightforward to see and report on sales activity data and pipeline generation/performance.
Recommendations to others considering the product:
if you're worried about your reps adopting a new CRM, Hubspot is definitely the one to go with. many of the others are clunky and can be hard to find your way around in. if you don't need something overly complicated and would rather have reporting auto-generated than something you have to spend a lot of time developing, Hubspot is probably the solution you should be considering.
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