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Reviews from AWS customer

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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Daryl M.

Hubspot review

  • May 17, 2021
  • Review provided by G2

What do you like best about the product?
Clear and accurate layout of platform. User friendly.
What do you dislike about the product?
Some elements of the paid area are hard to access/
What problems is the product solving and how is that benefiting you?
Customer communication.


    Information Technology and Services

Great CRM for sales and marketing teams. Extremely user friendly UI

  • May 16, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is a great CRM for an organization of any size. Even if you have multiple product lines and a lot of custom information that needs to be saved. The UI is very easy to work with and as a new user, it took me very less time to figure out how to customize the flow of information. The workflows that one can build allow for a lot of automation and is very easy to set up. The platform integrates well with forms on our website and has its own toolset for marketing so we have implemented Hubspot for both sales and marketing teams. Vitally, Hubspot has been useful in helping us individually track different channels of inbound leads.
What do you dislike about the product?
Not much to dislike about Hubspot. It does a pretty good job of what is expected and it should be sufficient for most teams and companies. the limitations might arise when you are using it at a very large scale, with large teams and need heavy customization. While their suite of tools for which they provide integration is large, it could be better. The workflow builder can sometimes be used to build conflicting rules and it does a poor job of detecting these and alerting the user.
What problems is the product solving and how is that benefiting you?
We use hubspot to understand our lead channels, performance of our ads, their conversion and ROI, Marketing automation such as newsletters and other email communications. We also use it as the sales CRM for one of our business lines.


    Austin G.

Best platform to track your Sales, CRM, Site optimization.

  • May 15, 2021
  • Review provided by G2

What do you like best about the product?
Salesforce helps you keep a end to end track of ur Sales from source of lead generation to customer feedback & redressal.
What do you dislike about the product?
It is more open ended and needs more security for confidencial data stored in the backend.
What problems is the product solving and how is that benefiting you?
Increase in Sales Recvenue, Marketing campaigns effectiveness.


    Apeles R.

Excellent for tracking help entries

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
My team uses HubSpot Sales to receive and manage help tickets for facilitators in our department. I like that all the information you need is clearly presented and available for all team members to see.
What do you dislike about the product?
There are a couple of little things that I find strange design decisions. For example, closing a case is done separately from the progress section below a ticket.
What problems is the product solving and how is that benefiting you?
We solve help tickets with HubSpot Sales. I realize this is just the surface of what HubSpot Sales can do, but it works well for us.


    Computer Software

The easiest sales CRM I have used

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot is extremely easy to use, integrates with a large sure of products to make with easy. Also, they're constantly releasing new features and getting better and better.
What do you dislike about the product?
I don't have anything in particular that I dislike.
What problems is the product solving and how is that benefiting you?
We use hubspot to keep our entire sales related work organized in one place and hubspot does a really good job.


    Karl J.

CRM designed to make balance your work-life

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
My favorite feature for HubSpot is that they have a mobile app that allows us to take our CRM on the road without having to be on a Desktop all the time—allowing us to work from virtually anywhere.
What do you dislike about the product?
I dislike how laggy the desktop application is; it can cause some delays within the CRM when loading times take upto a few mins to pull some information.
What problems is the product solving and how is that benefiting you?
Hubspot makes it easier to manage a pipeline of clients as I can easily access all the information on our clients at our fingertips. I find it very easy to pull up contact information on the client on our last conversation and see the last interactions from emails to phone call notes. It really makes it easy to jump into new clients as well as old clients and you can easily prep for a sales meeting by viewing the notes available on the CRM
Recommendations to others considering the product:
If you're not using a CRM, I would highly recommend using it as it makes your life alot easier when you understand how to utilize the tool to make your sales pipeline alot easier!


    Information Technology and Services

HubSpot Sales

  • May 08, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot Sales is such a powerful tool that helps us a lot doing sales engagement and document handling
What do you dislike about the product?
All is good except only on paying for additional tech support
What problems is the product solving and how is that benefiting you?
Sales engagement and proper documentation handling. It greatly benefits our salespeople to close a lot more deals.
Recommendations to others considering the product:
Hubspot Sales is a great all in one tool that will guarantee positive result on your sales engagement with the customer.


    Jainam S.

One of the best tools for managing leads, contacts, deals and forms for websites

  • May 08, 2021
  • Review provided by G2

What do you like best about the product?
Contact management, follow-up, sales funnel and charting, seamless integration with tools like G-suite, WordPress integration, email tracking
What do you dislike about the product?
Too much customisation options makes it a bit confusing sometimes
What problems is the product solving and how is that benefiting you?
Leads and opportunity management, used HubSpot form integration, email tracking


    Vinicius B.

Important tool for customer relations

  • May 07, 2021
  • Review provided by G2

What do you like best about the product?
Email integration and project management were vitally important in managing the entire customer relationship.
What do you dislike about the product?
The system has so many features that I think it is necessary to read about how to do it correctly because it can be easy to make a mistake that causes you to go back and fix the system if it is not caught early enough.
What problems is the product solving and how is that benefiting you?
Customers can communicate within the platform and it has all the necessary tools to manage a customer relationship, especially for marketing companies.


    Information Technology and Services

Hubspot Review

  • May 07, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot integrates with other tools I work with and helps us manage our sales pipeline.
What do you dislike about the product?
At first, the numerous features are overwhelming and the metric dashboards do not always fit with my requirements.
What problems is the product solving and how is that benefiting you?
Keeping track of our sales pipeline. Automated calendar invites.