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2 AWS reviews
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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Wholesale

Very helpful!

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The task reminders, seeing who opens your emails and when
What do you dislike about the product?
I wish there were more date options for task reminder setting. Instead of just 1, 3, 5, 1 month, 3 months, etc. I think weekly ones would be helpful as well!
What problems is the product solving and how is that benefiting you?
Being able to see what type of companies turn from leads into customers.
Recommendations to others considering the product:
Explore the class options that are available


    Dru M.

Migration of Zoho into HubSpot CRM was an amazing transformation!

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The email sequence automation tool is by far the easiest and best CRM tool I've ever had. I just multiplied by sales efforts x3! In other CRMs, I would need a developer to write the code to create this automation (which we have, and it never worked for us). HubSpot made it easy, with a simple tool that my kid could use. And if I ever need anything, support is just a chat away.
What do you dislike about the product?
Since we are new customers of HubSpot, there are only two things I've found that are just minor issues with our company, but we've managed with them and still haven't slowed our team workflows.
1. Email signature generator in HubSpot looks amazing as a signature sent from HubSpot or Gmail. If you take that same signature and use it from Outlook, it cuts off the icons for social media and adds lines or spaces between your personal contact information. HubSpot is aware and currently working on a fix.
2. The quotes are built more for an eCommerce store than anything else. We can use the product line to describe our software, but sometimes there are multiple caveats to each product that needs to be explained to the customer while going over the quote. We realize this when signing up for their CRM and have worked together with HubSpot to create the best products for our quotes.
What problems is the product solving and how is that benefiting you?
Problems Solved:
1. Reach more prospects/leads daily. (went from 10 -12 old CRM to 40-50 with HubSpot)
2. Ability to create quotes within the CRM.
3. Track and manage emails, meetings, phone calls, and tasks.
4. Report to supervisors on goals with built-in sales analytics.

Benefits we Realized:
1. Casting a broader net to reach more prospects/leads has allowed us to get in front of more people and the correct people to buy from us.
2. We can seamlessly create a quote in the HubSpot CRM and provide it to the qualified buyer.
3. Reports can be accessed from supervisors at any time, in real-time, to access how sales and marketing are performing.
4. Goals are now set for the sales and marketing teams were before we were flying blind.
5. HubSpot importation was a significant effort to clean information from our old CRM before it transferred over. HubSpot has become our 1 source of truth for the entire company to move forward with. I have become pretty savvy at managing our entire team by using HubSpot CRM.


    Information Technology and Services

Very easy to work

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
It's very easy to use and navigate. I like the sequences and the task
What do you dislike about the product?
That you can select only 50 contacts at a time to enroll in sequence
What problems is the product solving and how is that benefiting you?
How to engage companies


    Roberta A.

Great CRM but not ideal for complex operations

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
UX/UI. Many features presented in a simple and intuitive nativation.
What do you dislike about the product?
BI and data organization. Can't colect or hard to colect relevant segmented data.
What problems is the product solving and how is that benefiting you?
Following up with my team's performance in an easy and simple way


    Blake M.

Very easy to use, and efficient

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to move customers from one process to the next, very easy to use.
What do you dislike about the product?
It can be a bit CPU Intensive at times and can run a little slow.
What problems is the product solving and how is that benefiting you?
I purchase people's old vehicles, and again the benefits are the ease of use.
Recommendations to others considering the product:
This is my first use of using Hubspot, and I believe anyone that makes any sales can benefit from HubSpot. It keeps everything organized and is incredibly easy to use and navigate.


    Nate N.

Hubspot has my my life easy with prospecting.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I enjoy the tasks and how it is easy to contact my leads.
What do you dislike about the product?
I wouldn't say I like the lack of visibility with some filters.
What problems is the product solving and how is that benefiting you?
Keeping contacts in line with tracking and making sure I am not forgetting what step of the sales process I am in. We do not use the complete CRM but it is still very helpful for leads, contacts, and the sales process.


    "Bobby" Bhavneshwar K.

Best CRM software for inbound Sales

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Reports, Hubspot gives the best reports for the lead generation team, sales team, and marketing team.
What do you dislike about the product?
It has many products and Add-ons for an extra cost. For which we need to upgrade or subscribe paying extra amount.
What problems is the product solving and how is that benefiting you?
We are able to track emails and record each and every call.
Recommendations to others considering the product:
The best CRM system for inbound Sales


    Higher Education

I Live In HubSpot

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The sequence feature has been the most valuable feature of the software. I have consistently hit an open rate of 38%+ with each enrolled contact and giving me at minimum 5 booked meetings/week. This level of predictability is worth its weight in gold.
What do you dislike about the product?
As much as I love the sequence, it could be more dynamic in terms of allowing me to spin up lists based off certain activities.
What problems is the product solving and how is that benefiting you?
Organization, client communication, deal pipeline. Helps me stay organized.


    Connor L.

SDR Hubspot user

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The transparency of actions on deals and contact records. It is great to see who has already reached out to contacts and what has been said to them.
What do you dislike about the product?
When sending an email from hubspot, then I open it in my own Gmail app, Hubspot will flag that as an email open even if it was me opening the message I sent. So the opens aren't always accurate.
What problems is the product solving and how is that benefiting you?
Having transparency and reporting available to the whole team. A manager asks "what have you done on this deal?" I can pull up the page and show the exact actions I've taken.


    Alsendor N.

Very reliable CRM

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Organizing my tasks by sequences, being able to mass email and filtering my contacts.
What do you dislike about the product?
One thing I would like is for more complex dashboards so I can run my own analytics.
What problems is the product solving and how is that benefiting you?
Organization and reaching warm pipeline. These help me stay on top of day-to-day tasks