Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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The experience has been informative and smooth
What do you like best about the product?
The automation tools that allow tasks to be done in a shorter amount of time
What do you dislike about the product?
The new update takes a lot of time to load
What problems is the product solving and how is that benefiting you?
Email marketing
Data collection
Data collection
Bryce Bullock: Gov Tech Sales Rep who has used hubspot everyday for four months
What do you like best about the product?
The amount of context I can put into Hubspot is incredible. It allows me to reference everything on calls. I'm impressed by accessibility.
What do you dislike about the product?
I wish that I could navigate Hubspot a bit quicker. It'd make it a lot easier to bounce from contact to contact's pages and look for old emails to gain more context, essentially.
What problems is the product solving and how is that benefiting you?
Keeping track of who the champions of a deal are. We have more contacts than those that are valuable in Hubspot. Keeping track of who our champions of a deal are has became increasingly important and we can document that in Hubspot very well.
Amazing CRM
What do you like best about the product?
I love how user friendly the filters are
What do you dislike about the product?
Not always well integrated into zoom info
What problems is the product solving and how is that benefiting you?
Easy to organize my contacts by job title or when I reached out to them last
We LOVE HubSpot and its user friendly features!
What do you like best about the product?
I love that any user can see all activity on each contact timeline. Being able to smoothly and quickly work through tasks makes it very effcient when working outbound calls. I enjoy the activities feature so I know if my daily goals are being met anbd where I am at with them. Being able to set up templates and sequences saves so much time and allows us more time to focus on connecting with our contact base, rather than sending and typing out e-mails. Using HubSpot has seriously streamlined out outbound e-mails and calling processes.
What do you dislike about the product?
The phone number number dials out as spam when using the call from phone device feature. I do not like the reporting feature. I think it could be way more customiziable to allow for specfic user reports pertaining to notes, calls, tasks, and e-mails. I also wish that the contact homepage is easier to navigate while using a filter - at this time it is very touchy when in a filter and you can easily mess that up. I dont like that I have to add attachments through the documents feature rather than being able to attach it in the e-mail from the contact timeline.
What problems is the product solving and how is that benefiting you?
There is way less of the "falling through the cracks" as all calls, notes, and e-mail are logged and any user can access them to easily be able to help a contact. The allows seamless communication with the contact. I can quickly pass on a contact to the next stage to the appropriate colleague. I have realized not every call records so the functionality with call recording could be improved. I would like to be able to pin more than one item to a contact timeline. It would be nice to have a feature to see the contact you touched on a certian day.
Recommendations to others considering the product:
For streamlining communication within the company - HubSpot has exceeded expectations! It's a great tool for making notes, task, calls, and sending e-mails that anyone can access and see where in the process you are.
Great system
What do you like best about the product?
Integration with gmail is very seamless and easy
What do you dislike about the product?
I dislike how it doesn't recognize when names and accounts are the same and has a lot of duplicates of accounts
What problems is the product solving and how is that benefiting you?
Probably to create a feature that helps with duplicate accounts that is not email address
Hubspot is a superior CRM tool to Salesforce
What do you like best about the product?
Super intuitive and user friendly, easy platform to work out of as a sales person
What do you dislike about the product?
Want better connectivity and integration with Linkedin
What problems is the product solving and how is that benefiting you?
The task system is fantastic for follow-ups. I like the way it is structured and how it prompts you to set another task after completion. Great for setting up workflows.
Great, efficient and simple to use
What do you like best about the product?
I love the dashboard and ability to easily track activities. The company and contact levels are also very intuitive and the task setting feature makes it easy to plan my day.
What do you dislike about the product?
I wish you could include images in the signature line of automated emails.
What problems is the product solving and how is that benefiting you?
I'm able to build out new and existing accounts very efficiently to gain high level view of the org. I'm also able to produce way more calls and emails using the Sequence feature
Recommendations to others considering the product:
I highly recommend if you are looking to streamline your sales process and keep detailed records in an easy to use and intuitive way.
Excellent CRM! Just Wow! A+++
What do you like best about the product?
Customer service is incredible. So many positives, it is tough to pick just one. Amazing features that improve time, and increase sales!
What do you dislike about the product?
More program integration to other software. Especially different quoting programs
What problems is the product solving and how is that benefiting you?
Smooth, fast, and easy communication with customers. Which equals higher sales and more revenue generated for the company. Hubspot has paid for itself many times over.
Recommendations to others considering the product:
It's worth the extra couple of bucks to buy the best. At the end of the day, Hubspot will save you time and money on payroll. I can't say enough good things about HubSpot.
Amazing CRM with all the bases covered!
What do you like best about the product?
The integration of all aspects of a quality CRM is here, content management, email lists, sequences, the ability to dial and integrate with other dialers and so much more! It does all of this smoothly with very little downtime!
What do you dislike about the product?
Not much at this point. There are some outages that affect our output and volume, but they are very few and far between to be honest.
What problems is the product solving and how is that benefiting you?
Customer database, sequences and the ability to track all analytics and metrics right from the integrated dashboard.
Overall Good Platform
What do you like best about the product?
Everything is well-organized and easy to adjust to our company's needs.
What do you dislike about the product?
Sometimes it's buggy, but any online platform can be, and I don't think it's always the fault of Hubspot when things go wrong.
What problems is the product solving and how is that benefiting you?
It's very easy to help me keep track of which stage my projects are at, but sometimes the payments don't come through correctly or aren't displayed on time, which can cause issues.
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