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2 AWS reviews
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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Real Estate

CRM One-Stop-Shop

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
i love how i can create email templates and implement email marketing strategy all within the same platform of my logged calls and lead profiles
What do you dislike about the product?
i wish there wouldnt be so many bugs, often when i am in the groove i have to refresh a deal page so many times because nothing will load!
What problems is the product solving and how is that benefiting you?
n/a


    Kayla E.

HubSpot Sales Hub

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The platform helps over 12,000 companies in 56 different countries. HubSpot contains tools and integrations that you would need for marketing, sales, content management, as well as customer service, with given the ability to attract visitors, gain leads, and close deals. It allows for sales and marketing content to be present in one united place.
Overall, HubSpot is relatively simple to use, which is why many companies enjoy using it for their sales and marketing teams. Some features include sending targeted emails to a list of contacts; it provides the ability to track engagement that contacts utilize in emails such as emailed links or images. There is also a feature where you can build landing pages with forms for the organization’s website. From many client reviews, it is clear that many companies are seeing much success with an increase in leads while making monitoring of accounts extremely accessible.
HubSpot offers a free CRM where the system provides insights on their audience and detailed customer profiles, which is why it is an excellent tool for organization and sales management! If you have used this platform, how did it help your role and sales team?
What do you dislike about the product?
I have no dislikes for this product because there are so many great features!
What problems is the product solving and how is that benefiting you?
Having problems with sales management and accessing leads. Hubspot Sales Hub allows for easy access and organization.
Recommendations to others considering the product:
No recommendations


    Computer Software

Robust and Quality CRM

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot is simply a great CRM. The UI and ease of use is genuinely really good. It has some really good quality features that are so useful to our team. It gives us easy access to all our contacts and company and the ability to add notes and customisable fields in an easy to view way is extremely helpful. It's really customisable and has excellent automation features too. We have set up workflows and use the sequences features - they're both really good. The HubSpot support team is also quick to reply should we ever have any questions and they are very helpful every time we ask anything to them. Reporting in HubSpot is displayed in handy dashboards that we can make small customisations to and are easy to look at and filter.
What do you dislike about the product?
I dislike how within the sales reporting it isn't as customisable as it could be. Cross variable reports would be very useful to have within HubSpot. Another main dislike to HubSpot is that there are a lot of add-ons to the packages that incur additional costs so it is quite an expensive CRM if you'd like to have all the different features and capabilities.
What problems is the product solving and how is that benefiting you?
With HubSpot Sales Hub we're solving problems of unifying our data sources as HubSpot gives us a single place to house everything and unify all our team activity through the use of tasks and notes. It gives the wider team visibility on company and contact activity as well as individual deal activity. Pipelines have been a big benefit to us within HubSpot as we can track new business through each stage effectively.


    Aloke S.

Best CRM that offers excellenet features in free tier

  • April 09, 2021
  • Review provided by G2

What do you like best about the product?
ability to manage all the sales cycle all in one place
What do you dislike about the product?
Limitations to segregate the audience list based on a different persona
What problems is the product solving and how is that benefiting you?
Ability to track and re-engage with the leads & building + customizing the chat bot. Works super for us
Recommendations to others considering the product:
If you are looking for a holistic CRM solution to manage your day to day lead cycle, then HubSpot is your go to solution


    Nádia L.

Hubpsot - your best partner in Business

  • April 08, 2021
  • Review provided by G2

What do you like best about the product?
The data provide, the organization of all informations, it is a key tool for everyday
What do you dislike about the product?
duplicate contacts not filter by phone numer
What problems is the product solving and how is that benefiting you?
- Control deals contacts,
- Monitorize deals;
- Create IEE Persona;


    Hanson G.

Clean, simple, easy for whole team to use

  • April 06, 2021
  • Review provided by G2

What do you like best about the product?
I like that from the live chat you can see the deals in action and therefore can treat that customer differently or ask about the deal in motion
What do you dislike about the product?
I wish it integrated with quote roller and not just pandadoc :(
What problems is the product solving and how is that benefiting you?
its sometimes clunky to have so many deals in one list. I think we need to use more filters


    E-Learning

CRM, great way to keep all client communication in one location.

  • April 03, 2021
  • Review provided by G2

What do you like best about the product?
It serves the purpose of tracking the status of sales deals and the conversations and progress that we have with our customers.
What do you dislike about the product?
There are some common-sense features that they have not implemented, and I looked on their discussion board, and for over five years, customers have been asking for those features. They still have not implemented them, which is part of the reason we chose to keep using the free version instead of paying for it. If we pay for it and ask for new features, and they never get implemented, we don't want to invest long term with a company like that.
What problems is the product solving and how is that benefiting you?
There was no formal tracking before we implemented Hubspot. The only communication tracked was in individuals' email inboxes. There was no visibility across the company.


    Hospital & Health Care

Great sales management tool

  • March 25, 2021
  • Review provided by G2

What do you like best about the product?
Very easy to import customer contacts into Hubspot to get up and running quickly and the integrated email/calendar tool make tracking customer interactions seemless.
What do you dislike about the product?
No glaring negatives to report. It's relatively intuitive.
What problems is the product solving and how is that benefiting you?
I have a sales group that is comprised of outside sales and technical sales. Both have frequent interactions with existing and prospective customers. HubSpot allows us to manage those rather well.


    Tanner C.

Great scalability

  • March 24, 2021
  • Review provided by G2

What do you like best about the product?
I like the fact that Hubspot lets you work with them and utilize their CRM while you scale your sales team. I am only a one-person team right now but will be able to easily scale as we add more people and contacts in the CRM.
What do you dislike about the product?
I do wish they let you choose a medium option between the sales starter and the middle tier because that's a pretty expensive jump. I also wish they didn't make you pay more to add more contacts.
What problems is the product solving and how is that benefiting you?
Keeping track of deals in my pipeline and setting good reminders for checking in with them. It helps me stay organized with my sales efforts. But sadly, because I only have about 1000 contacts, I'm not using HS all the time because I'm talking to way more than 1000 people!


    Emily N.

My Experience With HubSpot Sales Hub

  • March 24, 2021
  • Review provided by G2

What do you like best about the product?
I like that HubSpot Sales Hub because it never disappoint when it comes to handling sales. The tool is rich with great features and customizing it to meet our needs has been easy.
What do you dislike about the product?
I haven't had any troubles using HubSpot Sales Hub and therefore I cannot complain. It is an am amazing solution.
What problems is the product solving and how is that benefiting you?
We use this tool for handling our sales. It has been working well and so far so good.
Recommendations to others considering the product:
If you are looking for a sales engagement tool, then you can try HubSpot Sales Hub. It has worked for us and it maybe what your business needs.