Sales Hub Enterprise
HubSpotExternal reviews
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Great for small and medium sized companies wanting to start fast
What do you like best about the product?
I find the interface pretty intuitive once you learn where everything is. I felt like it was easy to learn and to get started. Everything connects in a way that makes sense to me. For Marketing and Sales, it can be frustrating when you strategy gets bogged down in tools so I love that Hubspot's sales platform is easy to spin up and just get to work.
What do you dislike about the product?
It's not quite as feature-rich as something like a Salesforce, but that can be a blessing or a curse. Some features are add-ons that cost extra and occasionally it can feel like something that should be standard got called Premium. I think a very large, very sophisticated sales/marketing team might possibly outgrow Hubspot or butt up against its feature limitations.
What problems is the product solving and how is that benefiting you?
We use it to to create Deals pipelines. Our sales rank and file use it to manage the leads that come in from marketing but another big benefit is that management uses it to monitor the pipelines and get an idea about what's coming in this month, where things are in the process, and whether sales people need extra support or whatever. It's also nice for marketing to be able to evaluate the effectiveness of their leads and get a sense for which campaigns are profitable or not.
Recommendations to others considering the product:
It's a great tool, especially for making the jump to an Inbound strategy, but no tool can compensate if there isn't executive and managerial buy-in right from the start. Your sales team will find it easy to use down the road, but it will be a big change at first. You just gotta push past it.
Overwhelming CRM for beginners
What do you like best about the product?
I like the complete suite, fairly easy to use. Uploading my customers from my previous CRM was easy.
What do you dislike about the product?
I get lost sometimes, :) I wonder if there could be some shortcuts on the dashboard itself for quick access.
What problems is the product solving and how is that benefiting you?
I am a beginner, and we have recently started prospecting using content for B2B clients. Hubspot is a big brand in inbound marketing, and since we are not spending much to aqcuire leads, it formed a good fit. It is easy to use, await more with results.
Best CRM tool I've used.
What do you like best about the product?
Easy user interface. Functional, easy to navigate. Sales pipeline is clear and concise.
What do you dislike about the product?
Almost too many functionalities, it is easy to get lost in all of the ways you can utilize the tool. The more time you utilize it, the more comfortable you will get. I recommend taking further trainings after using the system for a few months.
What problems is the product solving and how is that benefiting you?
HubSpot helps you save time, by integrating with your email, associating all communication to one opportunity, and it allows you to track quotes, leads, and everything else, all in one spot.
Recommendations to others considering the product:
Do your homework, but for me, this is the best CRM tool on the market.
HubSpot is a real lifesaver!
What do you like best about the product?
I love how easy it is to manage all the deals and tickets in one place. The tools and features are very handy and even when I don't know how to use them there's always the perfect Customer Support Team helping me out. ❤
What do you dislike about the product?
When I first started using the tool, I knew nothing about it and it seemed too much for me (I ended up crying the first week of using the tool) but now I cannot imagine my life without HubSpot.
What problems is the product solving and how is that benefiting you?
Using the platform for its ticketing system (pipelines). CRM and email tracking. We managed to gain loyal customers which is the greatest benefit of all.
Recommendations to others considering the product:
Just get it already! You're going to love it. :)
Couldn't be in Sales without it
What do you like best about the product?
Intuitive, saves me so much time, and the Quote functionality for proposals is genius.
What do you dislike about the product?
No downsides. Maybe the phone app could include a few more features.
What problems is the product solving and how is that benefiting you?
Measuring sales activity and the pipeline, rep activity, customer activity/engagement, lots of functionality for making prospecting faster & easier.
Satisfied
What do you like best about the product?
I like having the option of accessing Hubspot through the app!
What do you dislike about the product?
Not having the ability to see comments in the app
What problems is the product solving and how is that benefiting you?
Making certain that each prospect is contacted in the appropriate amount of time at the appropriate pace.
One of the most efficient CRM's out there
What do you like best about the product?
I love the ease of use in getting clients and companies into the program. It takes a ton less time than it did in Salesforce.
What do you dislike about the product?
The biggest dislike is that the CRM clears your filters out after every screen change. So even if you have set it once you cannot use the back button to reclaim your last view.
What problems is the product solving and how is that benefiting you?
The benefits are that the CRM and the Marketing Automation platform are built into the same system. It easily lets you generate and queue up sequences.
Phenomenal Sales CRM for any Business
What do you like best about the product?
I love Hubspot because you can easily store and manage all you're clients in one place. My favorite feature is the mobile app that allows you to access your CRM and see contact history with a prospect without having to go through your desktop or computer.
What do you dislike about the product?
I don't have much to dislike, except their in-CRM email client need more work. It is very basic compared to emailing on a real email client!
What problems is the product solving and how is that benefiting you?
With HubSpot, we are using it as a CRM to keep a record of all the prospects we come in contact with as well as use it as a system to manage our sales cycle between prospects. We love it because we can use it to predict expected sales for a quarter and manage our teams to ensure that they're hitting quotas.
Recommendations to others considering the product:
Hubspot makes it easy to manage your sales team as well as keep you organized in sales. I highly recommend it to anyone in a sales position, if you are not already using a CRM
HubSpot Sales
What do you like best about the product?
My experience with HubSpot Sales has been very good and enjoyable. It is a great tool to document activities with clients / companies, always keeping control and order.
What do you dislike about the product?
It is not easy to understand the first time you use this tool. The mobile version (app) doesn't really work as if you use the web version.
What problems is the product solving and how is that benefiting you?
Document my daily task so that my team keeps track of the work done with the leads. It also serves as a reminder of what to do. HubSpot is very useful, I recommend it to anyone.
World Class CRM
What do you like best about the product?
Easy to use, simple interface, excellent help center. Admin tools just work rather than having to fight with it.
What do you dislike about the product?
Can be expensive when moving from Starter to Professional
What problems is the product solving and how is that benefiting you?
100% better than our previous CRM, easy to setup and transition data from one to the other.
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