Sales Hub Enterprise
HubSpotExternal reviews
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Honest sales professional review
What do you like best about the product?
For starters, the platform is frictionless. In other words this platform is so easy to use and the best thing when updating a field, if you've missed something it'll let you know.
There's not much to not like, any issues can quickly be solved by setting up an automated workflow if you're challenged with mundane or tedious tasks.
What I do love is how consolidated the platform is. It's so easy to capture what needs to be done and have a finger on the pulse of customer/team member activity, which is AMAZING to have in doing daily standup meetings/QBRs.
The dashboards are fully customizable and are extremely easy to create.
Call recordings and the audio transcripts are pretty cool, too. Makes going back to an important call at a later time to digest or hone in on sales propositioning with something you may have over looked.
Lastly, the ability to create documents, attach them to your sales outreach, and track engagement is INSANE. It's annoying as someone in SaaS to send clients resources and have no idea if they're interacting with it at all. With hubspot, it allows us to see exactly how long the resource was viewed.
There's not much to not like, any issues can quickly be solved by setting up an automated workflow if you're challenged with mundane or tedious tasks.
What I do love is how consolidated the platform is. It's so easy to capture what needs to be done and have a finger on the pulse of customer/team member activity, which is AMAZING to have in doing daily standup meetings/QBRs.
The dashboards are fully customizable and are extremely easy to create.
Call recordings and the audio transcripts are pretty cool, too. Makes going back to an important call at a later time to digest or hone in on sales propositioning with something you may have over looked.
Lastly, the ability to create documents, attach them to your sales outreach, and track engagement is INSANE. It's annoying as someone in SaaS to send clients resources and have no idea if they're interacting with it at all. With hubspot, it allows us to see exactly how long the resource was viewed.
What do you dislike about the product?
With as thorough and robust the platform is the only pains you deal with are scaling it out and having a bunch of process, but again that's not the products fault. Also, a small complaint especially when you're in SMB, needing to enroll a company and not a contact would be very helpful.
What problems is the product solving and how is that benefiting you?
Sales cadence, data constancy, pipeline management, and automation.
We've captured data that's been helpful in identifying how our prospects want to be communicated with and then are able to create relevant sequences that contribute to automating outbound prospecting.
We've captured data that's been helpful in identifying how our prospects want to be communicated with and then are able to create relevant sequences that contribute to automating outbound prospecting.
Recommendations to others considering the product:
I would highly recommend HubSpot to any business looking to have a pulse on mission critical components of the business.
I find HubSpot very user friendly to use. Very little time spent getting used to the platform.
What do you like best about the product?
Ease of use right from the start. Much easier than competitive platforms I used for years.
What do you dislike about the product?
Difficult to combine records that are duplicates, but probable a learning curve.
What problems is the product solving and how is that benefiting you?
Keeping track of communication with prospects and creating tasks are simple and user friendly.
Recommendations to others considering the product:
If you want a platform that does it all and is user friendly Hubspot should be a great choice!
Nice Experience
What do you like best about the product?
Sequences and tasks because we can automates operations
What do you dislike about the product?
The pipeline makes you assigne a closing % but being a startup it is difficult to know it
What problems is the product solving and how is that benefiting you?
Main benefit is automates processes
Hubspot makes life as an SE so much better!
What do you like best about the product?
I like the smooth and easy user interface that you get with Hubspot! As your pipeline grows, the ability to stay on top of each action item and follow up with prospects cuts down the amount of time that you'd have to spend manually tracking everything in your to-do list.
What do you dislike about the product?
I don't like that you can't connect your slack to Hubspot.
What problems is the product solving and how is that benefiting you?
You solve the problem of needing to remember where each deal is in terms of "what's next". The tasks function and sequences allow me to stay on top of each prospect which results in higher conversion rates.
Great tool for your Sales/Marketing CRM
What do you like best about the product?
Easy to use, love the sequences to keep me organized
What do you dislike about the product?
Nothing much not to like. I wish that when I sent an email and schedule a task, I could add the time as well. Not to have all by default
What problems is the product solving and how is that benefiting you?
T have our team in 1 tool
Recommendations to others considering the product:
Integrating with Google Meet or other related softwares
Excellent sales CRM
What do you like best about the product?
Very simple to link entities together, merge records, and record updates across our team. I find the system flows together much nicer than Salesforce that I've used in prior roles
What do you dislike about the product?
Being able to integrate Hubspot tasks into another platform like MS ToDo would be extremely helpful to link work tracking in with other tools
What problems is the product solving and how is that benefiting you?
Complete deal tracking for our sales team across SDR's, AE's and Implementation
Recommendations to others considering the product:
It is well worth it, especially for technology companies that use it across the entire lifecycle from marketing to support, makes it very very easy to get a complete picture of any client or prospect.
I use HubSpot every day and I am a fan!
What do you like best about the product?
Exceptional user engagement through a simple sales-friendly interface. It makes my life easier. I find it intuitive and responsive to my daily tasks. The phone system is allows me to flow through calls with speed and efficiency. The integration with Google is basically flawless it captures emails documents and attachments with ease. HubSpot's integration with Gmail and other Google Apps, logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks
What do you dislike about the product?
Most of the integrations with other systems work well but the text messaging integration could be more easily automated. I use Sales Messenger and the integration is there, it just isn't automated. I am also only a couple of months into using HubSpot and I have found some difficulty running lists and reports but I think that is possibly because we haven't been using the systems long enough.
What problems is the product solving and how is that benefiting you?
The task building system is really great. It allows me to reach a larger audience. Our school hosts a lot of zoom events and capturing attendance details for follow up is key and the system integrates well from zooms webinar functions. Another great thing HubSpot has helped us with is creating an all in one platform that helps unify the sales team and out outcomes department. Also record keeping is made easy through the ability to log PDF directly onto client accounts.
Recommendations to others considering the product:
I have years of Account Executive experience and I have found HubSpot to not just be my favorite but the most helpful. Everyone knows switching CRM's can be difficult and in many cases a long drawn out process. I will assure you this is not. We uploaded a 14,000 person prospect funnel and were intirely switched over in one month with virtually no hiccups.
User Friendly platform
What do you like best about the product?
I like the Automatic emails they're great
What do you dislike about the product?
Sometimes the client profile is hard to stop emails with having to press alot of buttons to know for sure it's stopped
What problems is the product solving and how is that benefiting you?
at the moment not much
No Sales Operations headcount required
What do you like best about the product?
I was always a SFDC user from the early days, and learned over time that there is little you want to do in a growing organisation without a dedicated person managing SDFC. HubSpot simplifies the existence for a young growing company to the point that you can get things started and begin to scale, without needing a dedicated person to manage it all. Great to have their support team and a partner that can take on the bigger stuff, but for the most part, it is easy enough to learn, and support is tops.
What do you dislike about the product?
Thanks to keeping things simple, there are some complex things that we still have not tackled. I am confident however that the recent introduction of custom objects will allow us to address our more complex needs as we grow.
What problems is the product solving and how is that benefiting you?
HS Sales allows the team to stay organized and on top of our deals while allow us to collaborate and communicate from inside the platform by being able to tag each other.
Crucial to my work
What do you like best about the product?
It acts as the home for seeing all of my tasks, leads, deals, marketing, etc.
What do you dislike about the product?
Can be slow when dealing with lots of data
What problems is the product solving and how is that benefiting you?
It allows me to track what is happening with my whole sales pipeline - who I need to reach out to and when, who is engaging with me, etc. I can also automate a lot of these interactions to save time.
Recommendations to others considering the product:
It's a very great CRM, make sure to fully utilise it.
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