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Reviews from AWS customer

2 AWS reviews
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External reviews

10,018 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Ammar S.

Easy-to-Use Interface That Makes Finding Leads Fast

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use and user interface. Very easy to find leads on time
What do you dislike about the product?
expensive and limited. Good for managing leads
What problems is the product solving and how is that benefiting you?
Updating leads on time and logging calls and emails


    Yaker L.

Streamlined Sales Automation, Needs Email Personalization Boost

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
I like how HubSpot Sales Hub unifies sales automation, contact context, and pipeline management into one system that the entire team can use without training and friction. It's effective every single day in making our work more professional and profitable. I also find the structured sales cadences and automation rules beneficial, as they ensure consistent high-quality follow-ups. The standardized flows for various types of outreach help eliminate human error and maintain reliable outreach. The initial setup was straightforward and low-friction, providing a smooth onboarding experience.
What do you dislike about the product?
The email template and snippets system is also less dynamic than we’d like. Personalization fields are limited, and we can’t insert custom properties or conditional content easily. For highly tailored B2B outreach, this means more manual editing and less efficiency.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to centralize prospect info, automate tasks, and improve sales consistency. It eliminates spreadsheet chaos, automates follow-ups, and streamlines scheduling, giving our team a shared, efficient system that boosts our sales efficiency and effectiveness.


    Lael l.

The Ultimate Tool for Lead Management

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate HubSpot Sales Hub for its pliability, which makes it versatile for my needs. It automates tasks, allows for sequences, and effectively tracks follow-up tasks, which enhances our efficiency. I also find the sorting of information for creating more detailed reports to be quite helpful. The initial setup was quite easy, which was a relief.
What do you dislike about the product?
I find it a challenge sometimes to Create individual sorts of clients
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub automates sequences and tracks follow-up tasks, which helps in managing business leads more efficiently.


    Sean D.

Feature-Rich and Flexible Sales Hub with a Clean, Easy-to-Use UI

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
Feature rich with great flexibility for a number of use-cases, from simple and straightforward enterprises to broad and complex organisation, I'll be surprised if what you need to achieve from a sales/marketing management perspective can't be done with HubSpot Sales Hub. The UI is really nice, it makes digesting the various features and tools nice and easy, even for users with a little less technical know-how. This makes implementation easy, including integrating with external tools.
What do you dislike about the product?
One of the pros is just how feature-rich it is, but this can also be something I found a bit frustrating in the past. The initial onboarding is great, but that falls off when it comes to setting up more advanced features of Sales Hub. While setting up something new, for example, it can sometimes feel a bit unclear what you'll achieve by going through the various steps and what affect that will have on other parts of Sales Hub. I think just a little bit clearer documentation, which is country-specific, would be useful.
What problems is the product solving and how is that benefiting you?
It helps me manage my customer relationships with a light-touch approach for my needs. I used it to keep track of business deals, progressing through a simple pipeline. I have integrated Sales Hub with some other applications I use which has been really helpful in managing information related to customers and projects I work on. It benefits me by giving me a single source of truth when it comes to CRM and business development.


    Matt S.

Efficient Sales Tracking, But High Costs

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
I like the sequence function in HubSpot Sales Hub as it automates a lot of the manual aspects of sales outreach, especially when nurturing prospects who aren't ready to enter the sales process. I also appreciate the document section which keeps all relevant sales collateral in an easy-to-find location. When we roll out updated collateral, the document section makes sure salespeople are using the latest version since they only have access to the version in HubSpot. Additionally, it helps track all actions related to sales activity, keeps data visible through dashboards, and highlights hotter opportunities by tracking email opens and clicks. The initial setup was very easy.
What do you dislike about the product?
Mainly the price, to upgrade to the professional sales hub the price of HubSpot increases dramatically and based on the market, there's a number of cheaper platforms that integrate well with HubSpot that offer all of the same features at a fraction of the cost.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage pipelines, automate sales outreach, and track leads. It helps track all sales activities, keeps data visible through dashboards, highlights opportunities by tracking email interactions, and ensures document version control.


    David T.

Highly Versatile and User-Friendly CRM

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
I love how easy to use and user-friendly HubSpot Sales Hub is; anyone can become an expert in a short time. I also like how it integrates with every software we use, connecting our entire tech stack through many plugins. This integration reduces the amount of time I spend switching back and forth and manually entering data, saving me dozens to hundreds of hours.
What do you dislike about the product?
The one part that could be improved is more advancements to the sequencing aspect, currently there are some challenges salespeople face that a sequence cannot be easily edited once it has been started or prospects are enrolled. There are also limitations around bulk enrollments.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to manage customer relationships at scale, saving me dozens to hundreds of hours by reducing manual data entry through seamless integrations.


    Jamie C.

Great for Contacts and Sales Pipelines

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
HubSpot sales hub is a great place to store contacts, and to build and track sales pipelines.
What do you dislike about the product?
It is easy to use HubSpot Sales Hub, but there are a few nuances with naming client deals etc. The display can be a bot overwhelming at times.
What problems is the product solving and how is that benefiting you?
It helps me track deals and keep on top of contacts that are most likely to buy.


    Investment Management

HubSpot Sales Hub: All-in-One Sales Management with Powerful Automation & Analytics

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub is its all-in-one approach to managing the sales process. It centralizes contacts, deals, and communications, making it easy to track leads and follow up efficiently. The automation features, like email sequences and task reminders, save time and ensure no opportunities slip through the cracks. Additionally, the reporting and analytics give clear insights into sales performance, helping me make data-driven decisions.
What do you dislike about the product?
One thing I find challenging about HubSpot Sales Hub is that some of its advanced features can be complex to set up, especially automation and reporting for larger teams. Occasionally, certain customizations feel limited unless you upgrade to higher-tier plans, which can be restrictive for smaller businesses. Additionally, the abundance of features can sometimes make the interface feel overwhelming at first.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps solve challenges related to managing leads, tracking deals, and maintaining consistent communication with prospects. By centralizing contact information, automating follow-ups, and providing clear reporting, it reduces manual work and ensures that no opportunities are missed. This benefits me by saving time, improving organization, and giving better visibility into the sales pipeline, which ultimately helps me close deals more efficiently.


    Prateek B.

Using Hubspot in Lead Generation and customer creating

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
It is quite helpful, as it offers very seamless integration with other ERP systems like Workday.
What do you dislike about the product?
The UI could be improved, and the reporting data could be clearer and more useful.
What problems is the product solving and how is that benefiting you?
The security improvements are good, and the app continues to receive regular updates.


    Renewables & Environment

Organized Sales Process in Sales Hub, But Core Features Feel Paywalled

  • March 11, 2026
  • Review provided by G2

What do you like best about the product?
We’ve been able to design the entire sales process in the Sales Hub, which has made it much easier to keep everything organized and consistent.
What do you dislike about the product?
Some basic features should really be included in the core seat, rather than being locked behind sales licences.
What problems is the product solving and how is that benefiting you?
The problem it solves is having a central hub to describe the complete customer journey, from prospect to customer.