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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Management Consulting

One-Stop Shop Towards Organization & Automation

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
I like the seamless integration with Outreach.io
What do you dislike about the product?
I wish you could make sequences have more than 5 emails
What problems is the product solving and how is that benefiting you?
The problem our organization is solving is standard customer management. From general organization to deal tracking to automated outreach sequences, HubSpot Sales Hub has dramatically helped us increase our effectiveness & efficiencies.


    Nick M.

Sales Hub makes it easier to connect with the right people

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
Long gone are the days of using a spreadsheet for all of my contacts and trying to keep track of progress on each. One of the things I most love about HubSpot's Sales Hub is the ability to run sequences or mini-campaigns to my database. It's so easy to create, execute, and adjust these sequences which helps me better understand what my contacts are interested in and easily find new opportunities.
What do you dislike about the product?
There are certain custom features I've had in other CRMs that I'd love to see in the sales hub but I'm seeing new features all the time so I'm sure that will happen.
What problems is the product solving and how is that benefiting you?
They are always making improvements so no major problems at the moment


    Johandri Leon U.

The best automated tool to work with

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
What I love the most about Hubspot has been the simplicity, I feel in control of following up with my clients and creating tasks increasing my sales closing.

Optimization is a topic that cannot be missed. With Hubspot in just 5 minutes I can get all the work done for the week.
What do you dislike about the product?
I don't really have anything that I wouldn't like. The page is clear and easy to use
What problems is the product solving and how is that benefiting you?
The main problem that I solved was the fact of optimizing the process and being able to reach all my contacts quickly and efficiently


    Dustin D.

Great tools to make you more efficient!

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
I love the ability's to customize sequences to as many types of custoemrs as I want, then track the results.
What do you dislike about the product?
The mobile app, it's worthless. A tech company and CRM should have a functional app.
What problems is the product solving and how is that benefiting you?
The text integration is spotty at best. Rarely gives you notifications that a text was received. When dealing with hundreds of customers, this shouldn't be an issue.
Recommendations to others considering the product:
Ask them about their plans to improve their mobile app and texting notifications prior to signing up.


    Mike M.

Fantastic Sales Resource

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
I like being able to build out email sequences within the platform. It has allowed us to stay organized and make sure that our touch cadences are scheduled in advance and set out on time.
What do you dislike about the product?
I am really enjoying the entire Hubspot platform.
What problems is the product solving and how is that benefiting you?
We are able to categorize and organize our contacts on a company level and drill down further on a brand level within the organization. Hubspot has allowed us to focus on key accounts, and build out our contact lists within those companies.


    María Fernanda G.

A tool that simplifies and improves relationships with my clients

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
I like how all my customer information is condensed in one place. The interface is user friendly and intuitive. It is easy to cooperate as a team because everyone has access to useful information.
What do you dislike about the product?
Until now, I have not found anything that I dislike.
What problems is the product solving and how is that benefiting you?
It is easy to keep control of the clients that have been contacted and have or have not replied. That helps me create a strategy to improve sales more effectively.


    Hospital & Health Care

Most user friendly platform

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
What I like best about HubSpot Sales Hub how easy it is to organize my sequences and contacts. It creates a smooth workflow, and gives me feedback on my emails and gives me insights on best time to send them.
What do you dislike about the product?
Removing contacts and editing my sequence is sticky at times. I wish I could edit my sequence and it would apply to all those who are already enrolled. Also, if I delete a sequence the tasks are still there, and when I unenroll a contact from a sequence they still stay in the sequence for a task or two.
What problems is the product solving and how is that benefiting you?
Sending my emails at the right time of the day to get more opens/replies.


    Computer Software

HubSpot - Inbound Marketing made easy

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
The deal pipeline makes it easy to track deal progress and reminds you to reconnect with closed/lost deals. The meeting link makes booking new meetings simple. Also the sequences make mass marketing emails so fast and efficient. I also love testing out new templates using HubSpots analytics, such as click rate, open rate, meetings booked. HubSpot has helped our business grow.
What do you dislike about the product?
I don't like the new tasks view, it is less user-friendly and harder to navigate. Additionally tasks do not show as completed in the dashboard view until the next day, which makes it difficult to track my progress in real time. The only other drawback is that the site traffic can make the tasks very slow to load.
What problems is the product solving and how is that benefiting you?
The sequences allows me to send mass marketing email in a fraction of the time. This helps me dedicate more time to client support. Additionally, I set reconnect reminders through HubSpot, helping me keep in contact with prospects I would have otherwise forgotten about. The deals pipeline prevents potential clients from slipping through the cracks. HubSpots knowledge base gives great sales tips I have used for cold calling and developing new email templates to test. HubSpot saves me so much time prospecting, I love using the system.


    Lauren M.

Great Platform!

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
I like how everything is intricate together. It connects deals, contacts, conversations all without a lot of user work. It is very helpful!
What do you dislike about the product?
sometimes has crashes or trouble loading
What problems is the product solving and how is that benefiting you?
Lots of contact information and connections. Love having it all in one spot for data.


    Ron J.

Almost great

  • December 21, 2020
  • Review provided by G2

What do you like best about the product?
The ability to automate sequences (multiple emails pre-written) space them out over a period of time or triggers that I select and create tasks for follow-up after certain triggers. I like the templates that create the sequences b/c I can add GIFs and images to the email. The challenge is (and its NOT HubSpots issue) is that certain email clients like Outlook and O365 see files or attachment as bad actors and either block or deny delivery - even when its harmless and passes the spam and virus filters.

Another emerging aspect for a sales person is creating your own unique views of the reports in a way that doesn't affect others, but present the data you work with all the time. I do wish there was inline editing in filtered reports with a save button later....

I also have my Grammarly Pro linked to my account for better communications.
What do you dislike about the product?
Contact management -HubSpot lacks in a ket feature that directly affects productivity for sales people. Cloning a contact - cloning or contact or pre-filling in information for a contact within the same company should be a standard feature. Yet HubSpots support team suggests that you create a spread in CSV, manage the data field, import the excel CSV into HubSpot (if you have permissions, map the fields to align with HubSpot fields and this is the best way to enter multiple contacts.
What problems is the product solving and how is that benefiting you?
My flow of communication and alters that someone has opened, clicked on a link is awesome. I a previous very well known CRM, this was an add-on that failed a lot. Knowing when someone opened or clicked on a link (such as our YouTube videos) helps me keep the conversation fresh and relevant. I do wish their was a way to know if they forwarded the email to a colleague and who those colleagues were - email address for better follow-up.

Scheduling, built into HubSport is the meeting link tied to our Google based Suite. My clients and prospects are always commenting how easy it was to schedule on their schedule rather than back and forth emails.