Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Looks the same on the outside, but once you dig into the nuisance is a major headache
What do you like best about the product?
Checks the rudimentary boxes of setting up the cadence, tasks, automatic emails, etc.
Some templates to choose from, which is quite generic, so if you use them, the prospect probably got a lot of similar formatted emails!
Some templates to choose from, which is quite generic, so if you use them, the prospect probably got a lot of similar formatted emails!
What do you dislike about the product?
If you want to edit or add to the cadence, it's a very manual process, once a contact is in sequence, it's very hard to make changes (and especially in bulk).
Very hard to filter through the right contacts to enroll into sequence as well, the interface is not friendly or intuitive.
Cannot do A/B testing and nurture prospects based on simple criteria such as if they opened the email do this, if they haven't, do that.
Cannot change the title of the email subject on subsequent emails. You need to unenroll them and reenroll them to a new email sequence to do that.
It was also down for a long time, the tasks and contact would sporadically not work. Support tickets issued was not helpful and prolonged delay.
Very hard to filter through the right contacts to enroll into sequence as well, the interface is not friendly or intuitive.
Cannot do A/B testing and nurture prospects based on simple criteria such as if they opened the email do this, if they haven't, do that.
Cannot change the title of the email subject on subsequent emails. You need to unenroll them and reenroll them to a new email sequence to do that.
It was also down for a long time, the tasks and contact would sporadically not work. Support tickets issued was not helpful and prolonged delay.
What problems is the product solving and how is that benefiting you?
Able to send our cadence, track basic stats for the contacts, who opened the email, clicked through a link, etc.
Mass email, setup tasks, etc.
Mass email, setup tasks, etc.
Sequence Review 2020
What do you like best about the product?
Hubspot's Sequence function has changed the sales game for me this year! In a year like 2020 where majority of clients are working from home and not picking up their phones at the office, this function allowed me to create different kinds of emails and automate them to reach out the majority of clients possible. It helped me book meetings with clients which lead me to close more sales than ever!
What do you dislike about the product?
Nothing really, I love this work tool and hope it keeps getting better and better :)
What problems is the product solving and how is that benefiting you?
I am more organized than ever now and love the function where I can see who opens my emails in real time..
HubSpot is Easy to Use!
What do you like best about the product?
I enjoy the ease of use for all the CRM tools
What do you dislike about the product?
Not many downsides, possibly the only dislike is that you cannot tell if it is a prospect opening an email or yourself if either you open it on your phone app or multiple people in the chain CC'd.
What problems is the product solving and how is that benefiting you?
I am reaching valuable clientele, document views have been very effective in delivering quotes
Great experience, hands-down best CRM out there!
What do you like best about the product?
The speed and the efficiency that the CRM handles its operations.
What do you dislike about the product?
If you are over the limit for the day, your CRM takes them out and they must be reenrolled one at a time
What problems is the product solving and how is that benefiting you?
Keeps track of customers and sequencing them efficiently
Always been a great experience
What do you like best about the product?
Sequencing is key for me. It's also helpful that the product integrates with my email inbox!
What do you dislike about the product?
The only downside is not having the ability to pause sequences during holidays. That would be nice.
What problems is the product solving and how is that benefiting you?
Keeping in touch with clients is solved with this CRM solution.
Using Hubspot Sequences
What do you like best about the product?
Sequences allow me to execute multiple outbound, customized/personalized emails that are helping our business.
What do you dislike about the product?
I'd very much like to be able to QC newly built sequences prior to them launching. Currently, it takes some plate-spinning to preview exactly what the outbound emails look like. Insertion of personalization, links, etc., combined with basic stuff like font size, spacing, etc. is harder than it needs to be.
What problems is the product solving and how is that benefiting you?
Keeping marketing output/outreach at acceptable levels.
Recommendations to others considering the product:
It's complex, but helps our business.
Hubspot Sales Hub - Sequences
What do you like best about the product?
I liked the ease of creating sequences, with the ability to provide a little personalization
What do you dislike about the product?
I'm still not exactly sure how to unenroll someone from a sequence.
What problems is the product solving and how is that benefiting you?
We are maintaining our sales pipeline in a consistent manner. We are more successful at outreach.
Hubspot makes it easy to have data on your customers and automate much of the sales process.
What do you like best about the product?
Can see analytics on usage and segment on a variety of catagories
What do you dislike about the product?
The same contact can be enrolled in a sequence 2x
What problems is the product solving and how is that benefiting you?
Reaching out to all of my prospective customers with out leaving out anyone
Hubspot User for four years and definitely the best CRM for prospecting and managing customers today
What do you like best about the product?
Ease of use. Very intuitive interface and ability to manage what you see on the screen without a lot of training. It is constantly being improved with added features and improvements on existing ones. Great integration capabilities including Outlook, Gmail, LinkedIn, ZoomInfo and Seamless AI for finding prospects and importing them into the CRM. Great automation capabilities with both sequences and workflows. A lot of thought and planning has gone into this platform and I think it shows in the usability.
What do you dislike about the product?
Some small things - I would like to have the ability to change a sequence and have those changes go into effect on existing contacts in that sequence. Also would like more consistency in the way Hubspot designates an email has bounced when using the sales email tools (works better with the marketing automation). Also task management needs to be improved - for instance I'd like to know how many outstanding tasks I have due by company.
What problems is the product solving and how is that benefiting you?
Building up the sales funnel. I use it to prospect for new leads. I have integration to LinkedIn and Seamless AI so that I can find high value prospects on LinkedIn navigator and import them into Hubspot and start a sequence.
Must have for inside sales success
What do you like best about the product?
- Ability to automate the prospect outreach
- I also love real time feedback re: templates if I should add another question or shorten it or add a meeting link
- I also love real time feedback re: templates if I should add another question or shorten it or add a meeting link
What do you dislike about the product?
- I can't pause the sequence and add another email in case I'd like the same group of prospects to receive a webinar invite email
- Subject Threading - you can't have 1st and 3rd email with same subject line, it's either different subject line for every email or same for every one.
- Subject Threading - you can't have 1st and 3rd email with same subject line, it's either different subject line for every email or same for every one.
What problems is the product solving and how is that benefiting you?
- We've been able to secure more meetings and better conversion rates
showing 7,201 - 7,210