Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
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Recommended
What do you like best about the product?
Hubspot is easy to use and integrates well with other programs I use regurlary
What do you dislike about the product?
There should be a bit more that can be done in terms of editing
What problems is the product solving and how is that benefiting you?
Multiple emails to multiple clients
Incredible platform
What do you like best about the product?
I couldn't be half as productive, efficient, or successful without HubSpot's tools.
What do you dislike about the product?
Frequent bugs or issues can disrupt efficiencies but they are generally fixed very quickly.
What problems is the product solving and how is that benefiting you?
I'm able to track all of my clients through the sales funnel and ensure that I am successful at every stage.
Well-developed tool, but the upsells get expensive and prohibitive
What do you like best about the product?
I love the system's sales pipeline management. It's intuitive, allows for automation with paid plans, and integrates with Zapier. The free tier is highly functional and has no contact or user limitations. Upper management can be added with free accounts to the paid tier if they want to just "drop in" every few months and see how sales are going.
What do you dislike about the product?
The upsells! For example, if you want to subscribe contacts to drip emails or automate email sending at all, you need to upgrade to Marketing Professional for at least $800/mo in addition to what you pay for Sales Hub. The free tier delivers a solid feature set but then every tier upgrade from there is steep.
What problems is the product solving and how is that benefiting you?
We use the Zapier integration to automate sending disclosures via DocuSign whenever an item enters a sales pipeline stage. It does require some skill to reduce duplicate actions and whatnot.
Overall, it's a great tool for contact management and managing a sales pipeline & team. I rarely experience bugs or idiosyncratic development decisions, which I wouldn't be able to say about Pipedrive or Infusionsoft. The web app and mobile app are beautifully designed and work great.
Overall, it's a great tool for contact management and managing a sales pipeline & team. I rarely experience bugs or idiosyncratic development decisions, which I wouldn't be able to say about Pipedrive or Infusionsoft. The web app and mobile app are beautifully designed and work great.
Recommendations to others considering the product:
Great tool! Do research on your specific use case and see how much it will cost to include all the features you need.
Excellent Customer Service, Easy to Use, Connects to a Variety of other Apps
What do you like best about the product?
My favorite thing about Hubspot is their customer service. They are quickly accessible by chat, phone or email and can help with any questions with functionality. Hubspot has allowed us to reach more customers, faster, while maintaining the 1:1 feel.
What do you dislike about the product?
We primarily use Hubspot as a way to visualize our sales pipeline, and for the automation available for CRM type tasks like emails, calls etc. Hubspot has geared the automations more towards the marketing side opposed to the sales side, so the sales automations are lacking some functionality.
What problems is the product solving and how is that benefiting you?
Hubspot is allowing us to maximize our sales reps time, by reaching more customers, quicker.
One of the best integrations I have ever used in my life
What do you like best about the product?
Its ease of creating workflows and its usage
What do you dislike about the product?
Nothing so easy to use and pretty straight forward
What problems is the product solving and how is that benefiting you?
Especially people can integrate with our solution using hubspot
Recommendations to others considering the product:
It's one of the best tools available at the moment with the current price so please use it
A+ Platform and Service
What do you like best about the product?
I love most things about this CRM, thought it takes a serious investment to learn. The customizable email templates, workflows, chatbot, activity feed in every account. blog building, etc etc.
What do you dislike about the product?
As stated, there is a LOT in this platform, so it takes a while to learn (and retain) many features. Some features you may never use, but are paying for. Also wish this had an SMS feature so you could send individual texts or mass texts to contacts.
What problems is the product solving and how is that benefiting you?
Tracking effectiveness of marketing emails, the sales pipeline, building and hosting a blog, email workflows, deal forecasting and much more. HubSpot allows for transparency and streamlined efforts.
Everything you need for the development of your sales strategy in one place
What do you like best about the product?
Hubspot offers its CRM and other sales tools for free and gives you the chance to purchase paid features as your company grows and the need for these features is increased. Hubspot provides you with almost any reports you can ask for about your sales statistics. Also, they have the best customer support you can ask for, you won't have to wait in line for long.
What do you dislike about the product?
Hubspot has a vast amount of tools that do many different tasks so you might need to take your time to learn how to use it effectively. Wouldn't exactly call it a dislike but I imagine this would be a problem for most people.
What problems is the product solving and how is that benefiting you?
It helps us create a perfect database of potential customers, find ways to effectively engage them, and close sales deals. The reports really help us find out what is implemented well and what can be improved in our sales strategy.
Recommendations to others considering the product:
If you are a small company like us don't rush into premium features as before weighing the pros and cons carefullly.
A good alternative to SalesForce
What do you like best about the product?
Very easy to use, intuitive platform. No set up required as it's SAAS based CRM platform. The support team is also very helpful and take effort in researching your query before presenting a solution. This sometimes may take time, but you appreciate their effort to resolve the problem. The platform can be linked with your calling app, which is a great feature. Similarly they have the calendar feature, which allows you to schedule meetings seamlessly, another great feature by HubSpot.
Along with the above mentioned features, they also have separate categories for calls, meetings, emails and tasks that can be recorded for each category.
Along with the above mentioned features, they also have separate categories for calls, meetings, emails and tasks that can be recorded for each category.
What do you dislike about the product?
Hubspot can improve a lot when it comes to making new features available faster. Some very important features are not available on the site. For example
1. Tasks - When you are trying to assign tasks to people, it doesnt have the option to show whom you are assigning the task to or who assigned the task to you. This feature can be very helpful
1. Tasks - When you are trying to assign tasks to people, it doesnt have the option to show whom you are assigning the task to or who assigned the task to you. This feature can be very helpful
What problems is the product solving and how is that benefiting you?
1. It allows for all customer data to be in one place
2. Accessibility by everyone on the team
3. Manage calls, tasks, and meetings in one place and allow you to go back to historical data for that specific client
2. Accessibility by everyone on the team
3. Manage calls, tasks, and meetings in one place and allow you to go back to historical data for that specific client
Recommendations to others considering the product:
It's a great SAAS platform available for a company's sales and marketing team. It is very easy to use, doesnt need any software installation which is a huge add on.
Super User Friendly!
What do you like best about the product?
The user-friendliness and versatility of the programs are definitely the best features. You can easily track your customers and their orders. You can also submit tasks to other people in your organization so I think that is great.
What do you dislike about the product?
I think that the task page could be set up more like a calendar and not like a list of things to do. I think there should be an option that allows people to see other customer's profiles and the owner but not allow unauthorized users to view or make comments. This would help with sales being stolen. Also the sales pipeline could use a little bit of work. It seems a little complicated to navigate but once you get the hang of it it pretty much works out fine.
What problems is the product solving and how is that benefiting you?
Customer management, it is easy to track my sales to calculate my commissions. It's definitely an all-in-one place type of program. You have so many options to use and integrate your existing accounts. It helped me to get a better grip on my sales pipeline and visually see how much I needed to get done. I think that it is great for individuals and organizations because of the integrations and how user friendly it is.
Perfect tool for sales teams
What do you like best about the product?
It facilitates the day-to-day of salespeople and saves them a lot of time for sales. Many possibilities to automate your daily routine. Ease of use and excellent interface and how it integrates with other software, such as Freshbooks.
What do you dislike about the product?
The setup is a bit tricky for beginners. It requires a lot of self-study with the demo videos provided.
What problems is the product solving and how is that benefiting you?
Both myself and our sales reps liked this software and started using it right away because it has saved us a lot of work time.
Recommendations to others considering the product:
Take the time to learn about this tool and I assure you that it will develop a lot of knowledge that will help you on the job.
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